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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
3.5-star hotel near Desert Botanical Garden

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
1 bedroom, premium bedding, desk, iron/ironing board
Exterior
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available

Explore the area

View in a map
4300 E Washington St, Phoenix, AZ, 85034
  • Place, Phoenix Zoo
    ‪4 min drive‬
  • Place, Arizona State University
    ‪7 min drive‬
  • Place, Chase Field
    ‪8 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Comm, Roll Shwr)

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(72 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Suite, 1 Bedroom (with Living Area) | Room amenity

Suite, 1 Bedroom (with Living Area)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

1 bedroom, premium bedding, desk, iron/ironing board

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • 102 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and Phoenix Zoo. Arizona State University and Chase Field are also within 6 miles (10 km).

What's nearby

  • Phoenix Zoo - 4 min drive - 4.6 km
  • Desert Botanical Garden - 5 min drive - 5.3 km
  • Arizona State University - 7 min drive - 7.9 km
  • Phoenix Convention Center - 8 min drive - 8.7 km
  • Chase Field - 8 min drive - 8.7 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Stockyards Steakhouse - ‬19 min walk
  • ‪Nu Towne Saloon - ‬3 min drive
  • ‪Burger King - ‬6 min walk
  • ‪Paco’s Tacos - ‬13 min walk
  • ‪Mesquite Fresh Street Mex - ‬10 min walk

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel near Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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  • Hot tub
  • Free airport shuttle
  • Free WiFi
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CA $173 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 915 out of 1639 reviews
Rating 8 - Good. 323 out of 1639 reviews
Rating 6 - Okay. 212 out of 1639 reviews
Rating 4 - Poor. 104 out of 1639 reviews
Rating 2 - Terrible. 85 out of 1639 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Disliked: Cleanliness, amenities
Found room not 100% clean and property unsafe after dark and trash around the area.
Stayed 2 nights in Jun 2025

8/10 Good

Dominique

Liked: Staff & service, property conditions & facilities
The staff was very pleasant but the room cleans had a lot left to be desired. The bathroom wasn’t clean anf the sheets had stains on them and the room smelled like Mildew.
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and very clean. The bar downstairs was nice and they accommodated our parties need wonderfully.
Stayed 1 night in Apr 2025

8/10 Good

Leonel

Stayed 1 night in Jul 2025

10/10 Excellent

Melody

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction and garage elevator didn’t work
Stayed 1 night in Jun 2025

6/10 Okay

Bobbi Jo

Liked: Property conditions & facilities, room comfort
Second time staying here , our room had no shower curtain.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jun 2025

10/10 Excellent

Michael Keith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Skytram. Pool was great. Staff was friendly. Hotel bar/restaurant was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, very nice room.
Stayed 1 night in Jun 2025

10/10 Excellent

Ileana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Angel

Stayed 1 night in Jun 2025

8/10 Good

Lynnora

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator in the parking was out. The signs were not clearly posted.
Stayed 1 night in Jun 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Edgar

Stayed 1 night in Jun 2025

10/10 Excellent

Stewart

Stayed 1 night in Jun 2025

6/10 Okay

Steven

Travelled with partner
Disliked: Cleanliness
Our comforter was very dirty and when we asked for new bedding they left sheets on the dresser while we were at dinner. The food onsite was good.
Stayed 1 night in Jun 2025

10/10 Excellent

vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025