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Crowne Plaza Phoenix Airport - PHX by IHG

3.5 star property
3.5-star hotel near Desert Botanical Garden

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Photo gallery for Crowne Plaza Phoenix Airport - PHX by IHG

Relax by the rooftop pool surrounded by a spacious deck and lounge chairs.
Enter a spacious lobby with a high ceiling, star-shaped chandeliers, and lush greenery.
Two large beds with white linens, a desk, and a flat-screen TV make this room a comfortable retreat.
Escape to a tranquil oasis amidst lush desert flora, surrounded by a stunning array of cacti and succulents.
Relax in our elegant lobby, featuring a central seating area with leather armchairs and sofas, surrounded by lush greenery and warm lighting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available

Explore the area

Map
4300 E Washington St, Phoenix, AZ, 85034
  • Phoenix Zoo
    ‪4 min drive‬
  • Arizona State University
    ‪7 min drive‬
  • Chase Field
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Two beds with white linens, flanked by dark headboards, offer a comfortable retreat.

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Relax in a stylish room with a large bed, sofa, and flat-screen TV.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Restful retreat with a neatly made bed and comfortable headboard.

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Two beds with white linens, flanked by dark headboards, offer a comfortable retreat.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(84 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility, Access Tub)

Relax in a spacious room with a large bed, flat-screen TV, and desk area, offering a view of palm trees and cityscape.

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility, Access Tub)

7.8 out of 10
Good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Two large beds with white linens, a desk, and a flat-screen TV make this room a comfortable retreat.

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

Relax in a stylish room with a large bed, armchair, and flat-screen TV.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Relax in comfort with a large bed, a sitting area, and a city view.

Premium Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Relax in comfort with a neatly made bed, a bedside table, and a chair, perfect for reading a book.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(71 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Comm, Roll Shwr)

Relax in a spacious room with a large bed, flat-screen TV, and desk area, offering a view of palm trees and cityscape.

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility, Comm, Roll Shwr)

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Relax in comfort with a large bed, a sitting area, and a city view.

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

Relax in a spacious room with a large bed, flat-screen TV, and desk area, offering a view of palm trees and cityscape.

Junior Suite, 1 Queen Bed, Roll-in Shower (Mobility, Roll Shwr)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Living Area)

Enjoy a comfortable stay in this stylish room with a large bed, desk, and flat-screen TV.

Suite, 1 Bedroom (with Living Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Desert Botanical Garden and Phoenix Zoo. Arizona State University and Chase Field are also within 6 miles (10 km).

What's nearby

  • Phoenix Zoo - 4 min drive - 4.6 km
  • Desert Botanical Garden - 5 min drive - 5.3 km
  • Arizona State University - 7 min drive - 7.9 km
  • Phoenix Convention Center - 8 min drive - 8.7 km
  • Chase Field - 8 min drive - 8.7 km

Getting around

  • 44th Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 11 min drive

Restaurants

  • ‪Starbucks Terminal 4 - ‬7 min drive
  • ‪Cheuvront Food & Wine Bar - ‬7 min drive
  • ‪Wildflower Bread Company - ‬7 min drive
  • ‪Blanco Tacos + Tequila - ‬7 min drive
  • ‪Matt's Big Breakfast - ‬7 min drive

About this property

Crowne Plaza Phoenix Airport - PHX by IHG

3.5-star hotel near Desert Botanical Garden
Crowne Plaza Phoenix Airport - PHX by IHG offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 12 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Phoenix Airport - PHX by IHG. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Phoenix Airport - PHX by IHG offers 290 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Italian, Spanish

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  • Hot tub
  • Free airport shuttle
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Secured, covered self parking on site (USD 12 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Phoenix Phx Airport
Crowne Plaza Phoenix Phx Airport
Crowne Plaza Phoenix Airport Hotel Phoenix
Phoenix Crowne Plaza
Crowne Plaza Phoenix Phx Airport Hotel
Crowne Plaza Phoenix Phx Airport

Crowne Plaza Phoenix Airport - PHX by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 856 out of 1538 reviews
Rating 8 - Good. 304 out of 1538 reviews
Rating 6 - Okay. 200 out of 1538 reviews
Rating 4 - Poor. 100 out of 1538 reviews
Rating 2 - Terrible. 78 out of 1538 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Stayed 2 nights in May 2025

10/10 Excellent

Dru, bethlehem

Business traveller, Travelled with partner
Liked: Cleanliness
Clea and friendly
Stayed 1 night in May 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very close to the airport. Check-in was very speedy. It seemed like a very quiet, safe and clean hotel. We enjoyed the pool area too!
Stayed 1 night in May 2025

10/10 Excellent

Jan

Stayed 1 night in May 2025

6/10 Okay

DRAGAN

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel needs renovation

The hotel badly needs renovation. Couch in my room was such that I didn't want to sit into it (dirty, stained). Tables in the restaurant were so dirty that my glass would stick to the table. At least the bed in my room was clean and so was the rest of the furniture (just couch looked awful).
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuck in Phoenix for the night due to flight cancellation. This place is close to the airport. They have been a free shuttle to and from airport. Hotel rooms were fine. Good place to crash for the night if stuck overnight in Phoenix and have an early morning flight next day.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and it was evident they took security very seriously with the room key needed to be used to get on the elevator! Staff was super friendly as well.
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We did a late check in. The late night reservationist was not pleasant. We were three guests and there were towels for one. Late night for those things are irritating. But it was clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport ,but too far from GCU
Stayed 1 night in Apr 2025

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient and accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Natira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer, Cotati

Stayed 1 night in Apr 2025

6/10 Okay

Michael, SUWANEE, GA

Travelled with partner
Disliked: Staff & service
Didn’t like parking.
Stayed 1 night in May 2025

10/10 Excellent

Doreen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Idris

Stayed 2 nights in Apr 2025

10/10 Excellent

Krista

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport. Friendly. Fast check in
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Debra K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix hotel

It was clean, quiet, comfortable close to the airport. Everything we wanted.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

My room had roaches. I appreciate thw fron desk staff's handling of the situation. I expect a full refund as promised by Keanu.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romie has checked me in twice in the past week, both times late in the evening, and he is cheerful, pleasant and friendly. A great representative for the Crown Plaza!
Stayed 1 night in Apr 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Anniversary stay with delicious Thai dinner down the road. Flew out this morning 4am.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025