6/10 Okay
James
Jan 18, 2026
Free airport shuttle now replaced by Uber. Waited for an hour for Blue Toyota Hybrid with driver Robertigo at Door 2 Terminal 4 PHX Driver reported we were a no show. Front desk gave me a hard time before rebooking but eventually sent Scott in a Nissan Rogue. Scott was excellent and helped my wife in a wheelchair and luggage. Hotel does not accept cash and accessible room was not ready.
Uber return to PHX was done at 5:30AM . Missed Hotel Breakfast which started @ 6am but was able to get an apple and coffee.
No hotel phones were working so no wake up call!
No business center so could not print boarding passes
Room was clean and comfortable! one night stay ok
James
Stayed 1 night in Jan 2026






























