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Hilton Phoenix Tapatio Cliffs Resort

Property class: 4
Family-friendly 4-star resort with 7 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
3 restaurants, breakfast served
3 restaurants, breakfast served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

View in a map
11111 N 7th St, Phoenix, AZ, 85020
  • Place, Lookout Mountain Golf Club
    ‪3 min walk‬
  • Place, North Mountain Park
    ‪14 min walk‬
  • Place, Grand Canyon University
    ‪19 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

7.6 out of 10
Good
(11 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

9.0 out of 10
Wonderful
(2 reviews)
  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

8.2 out of 10
Very good
(34 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location)

7.2 out of 10
Good
(15 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(8 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

9.2 out of 10
Wonderful
(7 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

8.8 out of 10
Excellent
(5 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.2 out of 10
Very good
(31 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area

Grand Suite, 2 Bedrooms

  • 214 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

8.2 out of 10
Very good
(34 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

7.8 out of 10
Good
(27 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed

7.6 out of 10
Good
(34 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(56 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

Pure Wellness King Suite

  • Sleeps 4

Main Building Standard Suite

  • Sleeps 4

Fall Location One Bedroom King Suite

  • Sleeps 4

Poolside One Bedroom King Suite with Sofa Bed

  • Sleeps 4

Pure Wellness One Bedroom Two Queen Suite

  • Sleeps 6

Main Building Standard One Bedroom Two Queen Suite

  • Sleeps 6

Fall Location One Bedroom Two Queen Suite

  • Sleeps 6

Poolside One Bedroom Two Queen Suite with Sofa Bed

  • Sleeps 6

One Bedroom Two Queen Suite

  • Sleeps 6

Grande Suite

  • Sleeps 5

Signature Suite

  • Sleeps 4

Mobility and Hearing Accessible King Room with Roll in Shower

  • Sleeps 4

Standard two double Room

  • Sleeps 6

View all photos for Suite, 1 Bedroom

Minibar

Suite, 1 Bedroom

8.6 out of 10
Excellent
(173 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom King Suite with Resort View

  • Sleeps 4

One Bedroom Two Queen Suite with Resort View

  • Sleeps 6

Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

  • Sleeps 4

Suite With 1 King Bed-Mobility And Hearing Accessible With Tub

  • Sleeps 4

Standard Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Superior Suite with Two Queen Beds

  • Sleeps 6

One-Bedroom King Suite

  • Sleeps 4

One-Bedroom Ambassador King Suite

  • Sleeps 4

Superior King Suite

  • Sleeps 2

King Room With Mountain View

  • Sleeps 4

2 Qn Jr Ste Mobility/Hearing Access W/Ri Shwr

  • Sleeps 6

1 King Jr Suite Mobility/Hearing Access W/Tub

  • Sleeps 4

Ambassador 2 Queen 1 Bedroom Suite

  • Sleeps 6

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(108 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

8.2 out of 10
Very good
(17 reviews)
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Phoenix

North Phoenix stay.A stay at this North Phoenix resort places you within 9 miles (15 km) of Grand Canyon University and 12 miles (20 km) of Phoenix Art Museum. Children's Museum of Phoenix and Arizona Science Center are within 12 miles (20 km).
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Lookout Mountain Golf Club - 3 min walk - 0.3 km
  • North Mountain Park - 14 min walk - 1.2 km
  • Grand Canyon University - 19 min drive - 15.4 km
  • Phoenix Convention Center - 25 min drive - 18.7 km
  • Chase Field - 26 min drive - 19.1 km

Getting around

  • 19th Avenue/ Dunlap Station - 11 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Los Reyes de la Torta - ‬3 min drive
  • ‪Liberty Tavern - ‬4 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Family-friendly 4-star resort with 7 outdoor pools
As a guest of Hilton Phoenix Tapatio Cliffs Resort, you'll find a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business center, 36 meeting rooms, and limo/town car service are available. Event space at this resort measures 16000 square feet (1486 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the family-friendly Hilton Phoenix Tapatio Cliffs Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this Mediterranean Phoenix resort.

  • 584 guestrooms or units
  • 6 levels
  • 28 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1982
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 27 for adults and USD 9 to 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 6 outdoor pickleball courts
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to October 16:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 27 for adults, and USD 9 to 16 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

The Falls Water Village comprises several outdoor pools, a hot tub, and 138-foot enclosed waterslide. The pool gate opens at 8 AM. The water slide is open from 11 AM to dusk. Cabana rentals are available from 10 AM to dusk.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1524 out of 2533 reviews
Rating 8 - Good. 523 out of 2533 reviews
Rating 6 - Okay. 255 out of 2533 reviews
Rating 4 - Poor. 136 out of 2533 reviews
Rating 2 - Terrible. 95 out of 2533 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Brian, EVERETT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort! It’s beautiful with great amenities (multiple pools, golf). Unfortunately we had an issue with one of two rooms, which couldn’t be immediately repaired.. but they were fair in offering a discount. Will definitely stay again
Stayed 3 nights in Apr 2026

10/10 Excellent

Kristy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jan 2026

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was amazing
Stayed 4 nights in Mar 2026

8/10 Good

SARA, Glendale Heights

It was find
Stayed 4 nights in Feb 2026

6/10 Okay

Connie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older hotel that is very spread out and very hilly. Had to pretty much get a golf cart guy to come pick you up to go places. It turned out ok but would not go back there again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dorothy M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and big, very clean! They cleaned everyday while we were there. Texted us to make sure we were satisfied and if anything was needed. ERIC & AMY we're quick on getting us extra coffee and trash bags to our room when we asked for them!! Main pools are really nice and big! Staff was very friendly at the restaurant, totally recommended! Beautiful Resort!! Perfect 5!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Allison

Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
First they told me my reservation wasn’t paid only reserved. I showed them the Expedia receipt and the man said to me. I have to go in the back and check. He comes back and tells me oh sorry it is paid. Then I had called ahead and asked if I can get a good view because we had one of our friends birthday. And they wouldn’t accommodate me.
Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all go above and beyond to make sure everything goes as planned and the pools are amazing. Beautiful place to get some sun and rest!
Stayed 3 nights in Jan 2026

6/10 Okay

Marketa

Liked: Staff & service, amenities
The staff was amazing but the room was mediocre.
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrea, Payson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful old property with all suite rooms. 7 pools and 7 spas. Dazzling rock formations, amazing hiking and golf. We were warmly greeted by check in. Our room was Hilton clean. The pools are all sparkling and refreshing. The water slide was a blast but a cold plunge in January! The scenery is just stunning. The property is like something out of a dream with some many steps and walkways and bridges. We sure did get our steps in just checking out the property! I fell in love with it and have already booked another stay for the entire family. Wonderful for a quiet couples get away with an adult only pool. And I mean 21 and over. The landscaping is lovingly tended to. The falls are beautiful. We can't wait to come back for more. Only downside is the expensive fiid and drinks. I suggest a happy hour like some of the other resorts have. $14 for a 20oz beer is a no way.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy L.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well maintained. Very helpful staff. Beautiful grounds! The pools and hot tubs are wonderful. Super clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tara

Stayed 2 nights in Jan 2026

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room with lots of space for us and our four kids. They ensured they had a crib in the room once we arrived. The resort had everything you’d need. Pools were a hit for the kids and adults and the staff/service was amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Alfiya

Stayed 3 nights in Jan 2026

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities
staff is amazing, the rooms smelled. Pools were awesome
Stayed 4 nights in Nov 2025

10/10 Excellent

Alfonso, Tucson

Stayed 2 nights in Jan 2026

10/10 Excellent

Amal, Temecula

Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Ok
Stayed 1 night in Jan 2026

4/10 Poor

Rosemaris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was terrible service only one place to choose from. Rooms damp.
Stayed 7 nights in Nov 2025

6/10 Okay

Reinaldo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The overall condition of the hotel was satisfactory with some areas that could be improved. 1. Hot water in the sink and bathtub took several minutes to arrive. After turning on the lever you would have to wait 3-4 minutes before getting hot water. 2. Bathroom towels were clean, however they were old and worn out. 3. We stayed at this hotel from January 6-9, and for a few hours on the evening of January 10. On the morning of Wednesday, January 7, we were awakened at 7:30 am by construction workers who were remodeling the unit next to ours. (We were staying in room 4003). There was also noise due to repaving of the parking lot outside our window. This was not acceptable. The hotel should have put us in a different room away from noise. The on-site coffee shop serving Starbucks branded products was very convenient. Jewel, the attendant was very nice and pleasant. We ordered room service once and the food was good, tasty, and delivered in a timely manner. One individual who stood out during our stay was a staff member by the name of Richard. He helped us with our luggage when we checked in and also transported us around the property on a few occasions. He was courteous, polite, and very helpful. Overall our stay was satisfactory but not to the level I have become accustomed to when staying at a Hilton property.
Stayed 1 night in Jan 2026

4/10 Poor

Lexi

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Room wasn’t clean. Dirty hair ties in the pull out couch. Debris all over the carpet. The roads alone to get to our room was awful— I drove a normal size car and was within an inch of hitting cars the roads were so narrow. I couldn’t DoorDash any food because the walk is so far from the lobby and I had sleeping kids.
Stayed 1 night in Jan 2026

8/10 Good

David

Liked: Staff & service
Stayed 1 night in Nov 2025