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Best Western Downtown Phoenix

2.5 star property
Hotel near Phoenix Convention Center in Phoenix

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

Outdoor pool
Lobby
Free daily buffet breakfast
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Arizona Center
    ‪3 min walk‬
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(107 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(27 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Mobility Accessible Roll-In Shower

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

King Suite with Separate Bedroom

  • Sleeps 3

King Suite with Sofa Bed

  • Sleeps 3

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Suite with Two Queen Beds

  • Sleeps 5

Queen Suite with Two Queen Beds - Disability Access

  • Sleeps 5

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Exterior

Home2 Suites by Hilton Phoenix Downtown

Downtown Phoenix
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,192 reviews
The price is CA $150
CA $170 total
includes taxes & fees
Jan 1 - Jan 2, 2026
Home2 Suites by Hilton Phoenix Downtown

About the area

Phoenix

Downtown Phoenix stay.Within a 15-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Chase Field. Arizona Center and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

What's nearby

  • Arizona Center - 3 min walk - 0.3 km
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.3 km
  • Phoenix Convention Center - 7 min walk - 0.6 km
  • Chase Field - 14 min walk - 1.2 km
  • Mortgage Matchup Center - 14 min walk - 1.2 km

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Jersey Mike's Subs - ‬7 min walk
  • ‪The Flour Shop - ‬5 min walk
  • ‪Peixoto - ‬5 min walk
  • ‪Fillmore Coffee Co. - ‬4 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center in Phoenix
Best Western Downtown Phoenix offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Best Western Downtown Phoenix. For a fee, parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 90 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

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includes taxes & fees
Jan 2 - Jan 3, 2026
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Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Renovations and closures

The following facilities or services will be unavailable from December 8 2025 to December 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1017 reviews
Rating 8 - Good. 260 out of 1017 reviews
Rating 6 - Okay. 97 out of 1017 reviews
Rating 4 - Poor. 38 out of 1017 reviews
Rating 2 - Terrible. 44 out of 1017 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi, Sturgis

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the front desk staff was nice.
Stayed 1 night in Dec 2025

10/10 Excellent

SHANNON, Bentonville

Stayed 2 nights in Nov 2025

10/10 Excellent

BRETT, SARATOGA SPRINGS

Stayed 1 night in Oct 2025

8/10 Good

Tracey

Stayed 1 night in Sep 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Langston

Stayed 2 nights in Sep 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Stayed 4 nights in Sep 2025

10/10 Excellent

Alecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Natsume

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is charged, and I wish the fee was included upfront.
Stayed 1 night in Sep 2025

6/10 Okay

Dorothy

Travelled with group
Staff great! Breakfast fine. Curtains would not close in room and my friend couldn’t sleep because of the bright lights outside which we could not block out.
Stayed 1 night in Sep 2025

10/10 Excellent

Dickson

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing awesome!! Booked a room with a king bed and sofa bed. Showed up with only the kind bed. Called down to the front desk. He was kind enough to switch us rooms and had no issues. Will recommend and will be staying here again!!
Stayed 1 night in Sep 2025

10/10 Excellent

Suzette

Stayed 1 night in Sep 2025

8/10 Good

Anne

Stayed 3 nights in Jun 2025

10/10 Excellent

FRANK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and I was able to check in early.
Stayed 1 night in Sep 2025

8/10 Good

Cruz D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't like the parking charge and when checking out girl at counter wasn't to friendly
Stayed 1 night in Sep 2025

8/10 Good

Jeannette

Travelled with family
Liked: Cleanliness, amenities
It was very quiet is what i like about it
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area is
Stayed 1 night in Sep 2025

10/10 Excellent

Pankaj N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good but nothing for vegetarian guests. Gym and Hot tub: good Round the clock tea and coffee is very nice
Stayed 6 nights in Sep 2025

10/10 Excellent

Jesse

Stayed 3 nights in Sep 2025