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Best Western Plus Dubuque Hotel & Conference Center

2.5 star property
Family-friendly hotel with 1 indoor pools, connected to the convention center in Dubuque

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Photo gallery for Best Western Plus Dubuque Hotel & Conference Center

View from room
Executive Suite, 1 King Bed, Non Smoking
Exterior
Property amenity
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Hot tub
  • Pool
  • Gym

Explore the area

View in a map
3100 Dodge St, Dubuque, IA, 52003
  • University of Dubuque
    ‪15 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min drive‬
  • Diamond Jo Casino
    ‪5 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(31 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(43 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Dubuque

City center stay.You'll be within half a mile (1 km) of Kennedy Mall and 2 miles (3 km) of University of Dubuque with a stay here. Loras College and Five Flags Center are also within 3 miles (5 km).

What's nearby

  • University of Dubuque - 15 min walk - 1.3 km
  • Loras College - 4 min drive - 3.5 km
  • National Mississippi River Museum and Aquarium - 5 min drive - 5.0 km
  • Diamond Jo Casino - 5 min drive - 5.3 km
  • Q Casino - 9 min drive - 8.5 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 13 min drive

Restaurants

  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Best Western Plus Dubuque Hotel & Conference Center

Family-friendly hotel with 1 indoor pools, connected to the convention center in Dubuque
Best Western Plus Dubuque Hotel & Conference Center offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Best Western Plus Dubuque Hotel & Conference Center. An area shuttle within 8.00 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This Dubuque hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

54-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 11:00 PM on request
  • Free area shuttle up to 8 mi
  • Free casino shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 54-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque

Best Western Plus Dubuque Hotel & Conference Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 87 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Burl

Liked: Cleanliness, staff & service, property conditions & facilities
Patio outside our room
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice, clean place
Stayed 1 night in May 2025

10/10 Excellent

Vicki

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, connected to Old Chicago Restaurant, which was very convenient. We loved the swimming pool and the convenience of unloading & loading the car. Having connecting rooms was nice. Rooms were clean and beds were comfortable.
Stayed 1 night in May 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kentner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated...good price.
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic.... Biggest room I've ever been in for a great price as well.
Stayed 1 night in May 2025

6/10 Okay

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
It was fine. Poolside room extremely noisy, but the I guess one should expect that.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel with restaurant on site. It was close to the highway in a nice area. The room was clean and comfortable breakfast was fine as it was a standard buffet. I would stay there again
Stayed 1 night in May 2025

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities

Customer Service at its worst!

I booked the stay, not realizing it was nonrefundable so, that was 100% on me. When tried to cancel via virtual chat - it would reach out to the hotel and see if they would be willing to cancel with the refund and get back to me within 24 hours. I had no problem accepting the decision either way but this is where it went south I called at 6:30 AM on Friday. Check-in was not until Saturday at 3 PM - within the 24 hour. I spoke with a very incompetent, rude employee named Crystal. She said the manager was off duty until Monday so I would not hear from them until then - I asked how would that work - if the room was for tomorrow at 3 PM and no mgr was available until Mon. it makes no sense? She said nothing would change - no refund, but I wouldn’t find out until Mon. I asked why would they even send me the notification that they would get back to me within 24 hours knowing that was not an option she basically said I don’t know what you want me to say they’re not going to refund you then without notifying me she put me on hold - transferred me to corporate. Thankfully a very kind woman explained everything to me. Needless to say, I changed my mother’s day plans as to not be out the 200+ dollars. Unfortunately, the hotel was not even worth it and i should have took the $ loss. Not like the pics/ Dirty - rundown/ slow elevator - 6 min wait slow ( I was on the 4th) doors didn’t lock for security w/key card as it should.No pool towels. breakfast was subpar. Owners should pay a visit
Stayed 1 night in May 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to lift door to get it to latch. Bed was comfortable and room was clean with updated drapery and bathroom. Building is older but well maintained. We would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a girls trip and the pool was great, front desk staff was good and delivered sheets/pillows for the pull out couch right away. Convenient place to stay.
Stayed 1 night in May 2025

10/10 Excellent

BillDozer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean. Our bed was a little firm for our liking. Overall I wouldn't have any problem staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stay sate
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Joan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is in desparate need of some updating! Rooms are great size but really outdated and smelled musty and like a wet diaper!
Stayed 1 night in Apr 2025

10/10 Excellent

Shell

Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great!

It was just one night but everything was more than expected. Loved the pool area, the room, the breakfast, and the staff was very friendly and helpful. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie, Janesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy. I suggest requesting a room away from the pool of you prefer quiet. Breakfast was average in taste. The eggs and sausage were good and hot but the French toast was not very good. The staff was very friendly and helpful and the cleaning staff was great as well. Our room was dated, but comfortable and clean. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool area. And room was spacious. (Kitchenette room) Staff was friendly as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
It was great.
Stayed 3 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room by the pool and it was so loud throughout the day
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. However, when we arrived back in our roon at 10:30 pm the guests next door were loud. It got quiet by 11, so we could live with that. Unfortunately, we were jarred awake at 2:30 am from the same neighbors with very loud foul language, banginging around, wrestling, throwing each other down, more cussing, laughing, etc. We tried to call the front desk but no one picked up. Finally, my husband banged on the door and told them to quiet down. They were obviously very intoxicated, but finally they must have gone to a different room. I shared my complaint with the front desk when we checked out and she said a manager would get back with me. That has never happened.
Stayed 1 night in Apr 2025