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4.5 out of 5

"I like the amenities. The bed was extremely comfortable. " More

By a verified traveller on Sun 29 Oct 2023

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Hotel Description

Family-friendly hotel with 1 indoor pools, connected to the convention center in Dubuque

City center stay

You'll be within half a mile (1 km) of Kennedy Mall and 2 miles (3 km) of University of Dubuque with a stay here. Loras College and Five Flags Center are also within 3 miles (5 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the arcade/game room and onsite laundry facilities. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $137* Per night/room 9 Apr. - 10 Apr.

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western Plus Dubuque Hotel & Conference Center ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Dubuque Hotel & Conference Center

Everyone (9) Couples (3) Family (7)
2 out of 5
When i booked, i did so for the pool they have. They never bothered to tell me the pool was closed. You owe me a weekend when the pool is back in operation.

Posted by on 20 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Hotel Management

We do apologize that your recent experience failed to meet your expectations. Hopefully you will allow us another opportunity in the future to offer you a great stay.

5 out of 5

Posted by on 3 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Hotel Management

We appreciate your choice to stay with us. It was our pleasure to provide you with a delightful and comfortable experience. We eagerly anticipate the opportunity to host you again soon.

5 out of 5

Posted by on 29 Oct. 2023

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4 out of 5
I like the amenities. The bed was extremely comfortable.

Posted by , from Richmond on 29 Oct. 2023

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4 out of 5
The pool was a bit cold but the hot tub was really hot. We had put out the sign to have our room attended to for dry clean towels, but they did not do that. The breakfast was great, the rooms were clean and very comfortable.

Posted by on 4 Sep. 2023

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5 out of 5
Easy parking and accessibility, close to dining and shopping.

Posted by on 12 Aug. 2023

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5 out of 5
Friendly courteous Staff. Clean rooms. Comfortable beds. Well taken care of.

Posted by on 13 Jun. 2022

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Comment from Hotel Management

22 Jun. 2022 by Maggie

Thank you so much for your positive feedback! Our goal is always to provide a pleasant stay for our guests, and from your comments we feel we have exceeded that. We hope to see you again when your travels steer you this way!

4 out of 5
Very clean, large room. Comfortable bed with plenty of pillows, although the pillows were a little too soft for my liking. Our room even had an ironing board and iron, which we needed because we were there for a wedding. We had an issue with the bathroom drain being stuck closed. I called the front desk, and someone was there to repair it within 5 minutes, and the repair was just as quick. Our room was near the pool area so it was a little noisy and the pool is open until 11pm. All in all, we had a very nice, comfortable stay.

Posted by on 12 Jun. 2022

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Comment from Hotel Management

22 Jun. 2022 by Maggie

Thank you for completing a review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
.

Posted by on 2 Jun. 2022

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Comment from Hotel Management

9 Jun. 2022 by Maggie

Thank you for completing a review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. We hope to see you again soon in the future!

5 out of 5
I couldn't log in to my rewards account when booking.

Posted by , from ellison bay on 24 Dec. 2021

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Comment from Hotel Management

11 Jan. 2022 by Maggie

Thank you for completing your review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

About the Best Western Plus Dubuque Hotel & Conference Center

Location 3100 Dodge St, Dubuque, IA 52003

Property Features

Best Western Plus Dubuque Hotel & Conference Center offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Best Western Plus Dubuque Hotel & Conference Center. An area shuttle within 8.00 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free. This Dubuque hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1981
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 8.00 mi, casino shuttle, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7 AM to 10 AM.

Old Chicago Pizza/Taproom - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Plus Dubuque Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Minimum guest age is 21
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Grey water recycling system
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Dubuque
  • Best Western Plus Dubuque
  • Best Western Plus Dubuque Hotel
  • Dubuque Best Western
  • BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
  • Best Western Plus Dubuque Hotel And Conference Center
  • Best Western Plus Dubuque Hotel Dubuque
  • Best Western Plus Dubuque Hotel Conference Center
  • Best Western Plus Dubuque Hotel & Conference Center Hotel
  • Best Western Plus Dubuque Hotel & Conference Center Dubuque

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.