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Hilton Garden Inn Dubuque Downtown

3-star property
1801 Greyhound Park Dr, Dubuque, IA 1-855-887-0424
Choose Dates
4.2 out of 5
Very good!
See all 11 Travelocity Reviews

"the hotel was load the people in the room next to me i could hear they as if they were in my room " More

By a verified traveller on Tue 25 Sep 2018

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Hotel Description

Enjoy 2 restaurants at this 3-star Dubuque hotel

In Dubuque

At this hotel, you'll be steps from Mystique Casino and within a 15-minute walk of Mystique Community Ice Center. Matter Creative Center and St. Luke's United Methodist Church are also within 2 miles (3 km).

Casino, indoor pool

A casino, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 116 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. MP3 docks, microwaves, and room service are also available.

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$155* Per night/room 3 Mar. - 4 Mar.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king bed evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two queen bed evolution

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Dubuque Downtown ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Dubuque Downtown

Everyone (5)
5 out of 5

Posted by on 18 Aug. 2019

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3 out of 5
the hotel was load the people in the room next to me i could hear they as if they were in my room

Posted by , from i was in room 327 on 25 Sep. 2018

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5 out of 5
My second trip to Dubuque and staying at this hotel. It is wonderful, the staff are terrific, warm and welcoming. You feel like you are going home to family! Never a room problem, it is quite and peaceful. I will not stay anywhere else in Dubuque, period. Highly recommend this facility to all travelers.

Posted by , from Seattle, WA on 8 Jul. 2018

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4 out of 5

rude neighbors

Pros: Clean, and also a pleasant and helpful staff.
Cons: See above experience comment.
Some one in an adjacent room thought it would be OK to run, jump and pound at 11 O'clock at night. Because we were very close to the front desk, I would think they heard the racket as well as we did. This went on for 30 minutes. Either your hotel needs better sound barriers, or better sets of "ears" to hear this and put a stop to it. I realize there are many rude people in this world, but it sure would be nice if every now and then the ones bothering me would be stopped. I hope this was just an oversight, but I am starting to think that most business's are looking for the $$$, and not so much the comfort of their customer. I hope I am wrong. I am basically a fun loving person, but I think being rude is taking a bit too far.

Posted by , from Oak Creek, Wi. on 30 Dec. 2017

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4 out of 5

Nice, Clean

Pros: Conveniently located across from the casino. Free rides to the casino.
Cons: Move the front desk to the lower floor.
Location: Casino and river walk. Very nice
The first thing you notice is that the check-in desk isn't on the same floor that you walk in to. Odd. There is a security guy right there to tell you to go to the 2nd floor for check-in. ???? OK. Otherwise, it was a clean and nice hotel.

Posted by , from Wisconsin on 1 Nov. 2017

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4 out of 5

Hotel was connect to a Casino

Cons: Nothing close
The hotel was nice but I thought it was over priced for a place that isn't even downtown Dubuque. There is a Casino, dog track connected, and restaurant connected to the hotel. Rooms are your standard hotel rooms nothing special.

Posted by on 23 Oct. 2012

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5 out of 5

Great stay

1930's hotel that has been totally refurburished and brought up to date but kept its classic charm and charater. Staff very helpfull. Even our small room was very comfortable with great bed, liens and towells, , walk in shower, robes, large refridgerator , new flat screen tv, coffe maker, cork screw, wine glasses, nice glasses for cocktails, view of the Mississppi river. Easy access to the casino and other sights and river walk along the Muddy Miss. Right in downtown but parking was easy and free. Nice pool and hot tub area also. Very nice stay.

Posted by on 17 Aug. 2010

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4 out of 5

nice

the Hilton Garden was next door to the Greryhound Park and Casino, which was our first consideration. The hotel staff was friendly and explained our amenities. We received a great rate through the travel agency( and I had looked at the hotel in the past and passed due to cost). We had dinner at Houlihans, which is in the hotel and had good food. We will return, especially with the great rate and a full FREE breakfast...(I am a sucker for the free). They made custom omelets and had a nice buffet.

Posted by on 6 Jul. 2010

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4 out of 5

Had zero expectations for Dubuque, IA

Both my wife and I were pleasantly surprised with the facilities and the room itself. We figured because it was near the casino and dog track that it would be "rough". We enjoyed our stay with our two children and will stay again when we visit family in Dubuque. The track was closed for the season and we didn't visit the casino, but if you're into either, I'd recommend the hotel. The brunch in the morning was better than we expected and reasonable by hotel standards.

Posted by on 27 Dec. 2007

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3 out of 5

Noisy

The hotel staff was very friendly and the hotel very clean. The room were spacious and beds were comfortable. The only problem with this hotel is you can hear everything, we could hear the person in the next room snoring and also the other rooms televison. We were on second floor and you could hear the people upstairs walking around the room. This was the first hotel I stayed at that you could hear that much noise. Room service was good but it took about 45 minutes for them to deliver. Not sure if I would stay here again because of the noise factor.

Posted by on 25 Dec. 2007

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About the Hilton Garden Inn Dubuque Downtown

Location 1801 Greyhound Park Dr, Dubuque, IA 52001

Property Features

Hilton Garden Inn Dubuque Downtown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1545 square feet (139 square meters) and includes conference space. A casino, a rooftop terrace, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Dubuque Downtown. A roundtrip airport shuttle is free during limited hours. Free self parking is available. This 3-star Dubuque hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 1545 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2005
  • Casino
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubuque, IA (DBQ-Dubuque Regional) (16.6 km / 10.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Dubuque Downtown offers 116 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast only.

Houlihans - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.95 per person (approximately)
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.