"I was really impressed with the Holiday Inn. I haven't stayed in one in years. This one was nicely updated and decorated and the staff was very frie ... " More

By a verified traveller on Thu 02 Jul 2015

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Hotel Description

3-star hotel near Five Flags Center

City center stay

With a stay at this Dubuque hotel, you'll be steps from Five Flags Center and within a 10-minute walk of National Mississippi River Museum and Aquarium. Also, Grand River Center is within half a mile (1 km) and Loras College is within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 193 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$110* Per night/room 5 Sep. - 6 Sep.

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Dubuque/Galena ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Dubuque/Galena

Everyone (7) Family (1)
4 out of 5
The property was very nice - the rooms have very thin walls so noise between rooms is an issue

Posted by on 16 Aug. 2019

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5 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Joshua

We greatly appreciate you staying with us. Hope to see you again in the future.

5 out of 5
Everything was good - it was clean, staff was friendly, the restaurant was good, and you can walk to a lot of the local shops and eating places because of the location.

Posted by on 12 May 2019

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Comment from Hotel Management

20 May 2019 by Hotel GM

Clean and Friendly are our goals this year. Glad we delivered.

3 out of 5
I liked that Five Flags was right across the street, very convenient. I did not like being in room 505, with a leaky ceiling in the bathroom. It made me really nervous because within 1/2 hour it got really bad, we did call maintenance, and they came right away. They did switch us to another room, but that is always a hassle when we were already in room 505. A little disappointed that we did not get a discount on our room, with the leaky ceiling. Our friends were right across from us, and we wanted to hang out after the concert together, but we were on two different floors. Just not 100% satisfied, booked our rooms to be by our friends, then had a leaking ceiling, then we could not be by our friends.

Posted by on 12 Mar. 2019

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Comment from Hotel Management

23 Mar. 2019 by Hotel Gm

I am sorry about the issues you experienced. I hope we get a chance to make it up on your next visit.

5 out of 5

Posted by on 27 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Hotel GM

Thanks for the high 5!

3 out of 5

just OK

Pros: breakfast, friendly staff
Cons: overall condition, price for what you get
Location: convenient to downtown Dubuque
I have generally had very good experiences at Holiday Inn, but my stay in Dubuque was not up to those standards. It wasn't terrible by any means. The room was fairly comfortable, and the staff was friendly and helpful (although they originally assigned me to the wrong room). The complimentary breakfast buffet was very good. The hotel itself though is not in very good condition -- the parking deck has serious leaks, and the place generally looks several decades old. If I had booked a room at a budget chain, I would have been fairly satisfied, but I paid more and expected more.

Posted by , from Pekin, IL on 3 Aug. 2016

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Comment from Hotel Management

30 Sep. 2016 by Manager

Mark, thank you for sharing feedback of your stay at the Holiday Inn Dubuque. We are glad you enjoyed your breakfast and our great staff. We regret any issues with our parking ramp and apologize for any inconvenience. We thank you for commenting and hope you will stay with us again. Hotel Management Holiday Inn Dubuque

5 out of 5

great option

Pros: It was clean and nicely decorated.
Cons: I would love to have some fruit available in the morning along with the coffee.
Location: Centrally located in downtown Dubuque close to many different restaurants and bars as well as the clock tower.
I was really impressed with the Holiday Inn. I haven't stayed in one in years. This one was nicely updated and decorated and the staff was very friendly. The workout room had decent equipment too which isn't easy to find. Great location and view of the Mississippi.

Posted by , from Naperville, IL on 2 Jul. 2015

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Comment from Hotel Management

3 Jul. 2015 by manager

Hi Bridget, thank you for sharing feedback of your recent stay at the Holiday Inn Dubuque. We are very pleased you had a great stay! We appreciate the 5 star rating and hope you will stay with us again soon! Hotel Management Holiday Inn Dubuque

3 out of 5

swimming pool

Pros: The staff was freindly
Cons: THE POOL!!!!!!!
Location: museum, restaurants, casino
We got there and the staff was very friendly. My back has been bothering me and wanted to sit in a hot tub so I was really excited to go this weekend. Got to our room and changed into our swim suit and headed for the pool. WE WERE SO ANGRY WHEN WE ARRIVED TO FIND A HOT TUB THAT 2 PEOPLE COULD FIT INTO. THE POOL WAS SOI SMALL WE COULDNT GO INTO THAT EITHER DO TO THE 8 PEOPLE THAT WERE IN THERE. I have NEVER been so mad that I pay this much money for a hotel and the accommodations and can't use them. I never did get to use the pool and I will never stay there again and recommend that hotel to anyone.

Posted by , from waterloo,iowa on 30 Mar. 2015

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5 out of 5

The entire staff were outstanding. Knowledgeable, friendly, helpful in every way.

Pros: Close restaurants, Free Internet, Quiet
This hotel more than satisfied our expectations. In addition to a first-rate staff, its location in the center of Dubuque's main business district made other important locations, including the famed Riverwalk and the Five Flags Theater easy to get to. Improvements were underway on the lobby floor which will make the building even more attractive. We can highly recommend the Holiday Inn Five Flags. We can also recommend the city of Dubuque as an all-American destination.

Posted by , from Penfield, New York on 13 Sep. 2012

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3 out of 5

Old but clean and decent value for price.

Pros: clean for price
Cons: old
The hotel is located right downtown and is close to the two casinos which is a plus if that is what you are going here for. The building is old but was clean and has been updated. If you don't care about old downtown or casinos or don't mind a short drive I would recommend staying in other part of town where price is comparable and there are more food and shopping choices. Plus, the hotels are newer.

Posted by , from Byron, Il on 7 Feb. 2011

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About the Holiday Inn Dubuque/Galena

Location 450 Main St, Dubuque, IA 52001

Property Features

Holiday Inn Dubuque/Galena offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 9500 square feet (883 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Dubuque/Galena. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available. This 3-star Dubuque hotel is smoke free.

  • 193 guestrooms or units
  • 5 levels
  • 9500 sq ft of conference space
  • 883 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dubuque, IA (DBQ-Dubuque Regional) (13.3 km / 8.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Dubuque/Galena offers 193 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

River Rock Kitchen & Tap - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 40 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15 per person (approximately)
  • Pet fee: USD 40 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Dubuque/Galena
  • Holiday Inn Dubuque/Galena Dubuque
  • Holiday Inn Dubuque/Galena Hotel
  • Holiday Inn Dubuque/Galena Hotel Dubuque

You should know

  • Holiday Inn Dubuque/Galena offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.