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4.5 out of 5

"Staff was super friendly " More

By a verified traveller on Sat 26 Aug 2023

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Hotel Description

Hotel near Five Flags Center in Dubuque

City center stay

You'll be steps from Five Flags Center and within a 10-minute walk of National Mississippi River Museum and Aquarium with a stay at this Downtown Dubuque hotel. Diamond Jo Casino and Grand River Center are also within half a mile (1 km).

Free shuttle, parking

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $146* Per night/room 3 Apr. - 4 Apr.

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Walk In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Dubuque/Galena, an IHG Hotel ratings based on 34 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Dubuque/Galena, an IHG Hotel

Everyone (18) Couples (9) Family (6)
5 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

22 Mar. 2024 by Maggie

Thank you we greatly appreciate the 5-star review!

5 out of 5
Staff was super friendly

Posted by on 26 Aug. 2023

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Comment from Hotel Management

26 Aug. 2023 by Maggie

Thank you for taking the time to let us know about your recent stay at our property. We are happy to hear you enjoyed your stay and our friendly staff. We hope to see you again soon in the future!

5 out of 5
Front desk very friendly and helpful on sightseeing suggestions

Posted by , from CINCINNATI on 11 Aug. 2023

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Comment from Hotel Management

11 Aug. 2023 by Maggie

Thank you for taking the time to let us know about your recent stay at our property. We are pleased to hear you found our front desk staff friendly and hope you visit us again soon!

5 out of 5
I stay at this hotel all the time and will continue to go back. The staff is super friendly, the restaurant is awesome and the location is exactly where I need it, as I attend multiple Symphony concerts per year. I highly recommend this hotel!

Posted by on 5 Apr. 2023

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Comment from Hotel Management

5 Apr. 2023 by Shawn

Dear Jan,We thank you for taking the time out to give us your feedback about our hotel. We thank you for your loyalty to our hotel as well. It is our goal to make sure that every guest can have your experience here. We look forward to seeing you again soon.Sincerely,ShawnOperations Manager

5 out of 5
This hotel never ceases to amaze me. Always clean, staff friendly and helpful and location is perfect to the Five Flags Theatre. I highly recommend this hotel if you’re visiting Dubuque.

Posted by on 5 Dec. 2022

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Comment from Hotel Management

6 Dec. 2022 by Emma

Dear Jan,I am so happy to hear that you enjoy your stays with us & keep coming back! We appreciate YOU, as well as your feedback. Hope to see you again, very soon.

5 out of 5
I have stayed at this hotel many times and am never disappointed. The room is always neat and clean, the staff always super friendly and helpful and it couldn’t be more convenient to Five Flags Center!! I will continue to use this wonderful hotel and highly recommended it to anyone visiting Dubuque!!

Posted by on 4 Dec. 2022

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Comment from Hotel Management

4 Dec. 2022 by Emma

Dear Jan, Thank you so much for staying with us! We appreciate your feedback as well as your business. I am happy to hear that you are never disappointed! We are in a prime area of Downtown Dubuque, I also love that part. See you again soon!

5 out of 5
The front desk and shuttle service was excellent! Would highly recommend!!

Posted by on 13 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Tracey

Dear Gina,Thank you for your feedback regarding your recent stay with us! Our staff always enjoys when they are complimented in a review! We welcome you back again soon!

5 out of 5

Posted by , from BARABOO on 4 Oct. 2022

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5 out of 5
The property had been updated since the last time I stayed. The rooms were very nice and the beds and pillows were very comfortable. The hallways and lobby were clean and the employees were friendly. Close to everything so we could walk. My only disappointment was the pool area. It's really small and the hot tub was out of order. I wish they would've mentioned that when I made reservations. They'd be better off getting rid of the pool and just making a really big hot tub.

Posted by , from BARABOO on 4 Oct. 2022

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Comment from Hotel Management

4 Oct. 2022 by Tracey

Diane, thank you for your feedback regarding your recent stay! We are actually going to be filling in our hot tub in the very near future and will actually only have the pool. Please come back and enjoy us again!!

4 out of 5

Posted by , from Mundelein on 6 Sep. 2022

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About the Holiday Inn Dubuque/Galena, an IHG Hotel

Location 450 Main St, Dubuque, IA 52001

Property Features

Holiday Inn Dubuque/Galena, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 9505 square feet (883 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn Dubuque/Galena, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Free self parking is available.

  • 193 guestrooms or units
  • 5 levels
  • 9505 sq ft of conference space
  • 883 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Dubuque/Galena, an IHG Hotel offers 193 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

River Rock Kitchen & Tap - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Dubuque/Galena, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Social distancing measures are in place

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00–15 per person
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Dubuque/Galena
  • Holiday Inn Dubuque/Galena Dubuque
  • Holiday Inn Dubuque/Galena Hotel
  • Holiday Inn Dubuque/Galena Hotel Dubuque

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.