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The Hancock House

3.5-star property
1105 Grove Terrace, Dubuque, IA 1-855-887-0424
4.2 out of 5
Very good!
See all 5 travelocity Reviews

"Nice house, close to downtown, if you're a good walker there are steep stairs down the bluff leading right to downtown. " More

By a verified traveller on Fri 14 Oct 2022

Points Of Interest

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Hotel Description

3.5-star Victorian B&B near National Mississippi River Museum and Aquarium

In entertainment district

Within 2 miles (3 km) of this Dubuque B&B, you'll find National Mississippi River Museum and Aquarium and Diamond Jo Casino. Grand River Center and Q Casino are also within 3 miles (5 km).

Renovated in 2019

This bed & breakfast doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a lobby fireplace, and express check-in are also on offer.

The Train Room (3rd Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $158* Per night/room 24 Apr. - 25 Apr.

Ballroom Suite (3rd Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mrs. Hancock (2nd Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Anna's Room (3rd Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Florence's Room (2nd Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Dollroom (3rd Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Hancock House ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hancock House

Everyone (1) Couples (2) Family (2)
4 out of 5
Nice house, close to downtown, if you're a good walker there are steep stairs down the bluff leading right to downtown.

Posted by on 14 Oct. 2022

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Comment from Hotel Management

31 Oct. 2022 by Simon

Thank you John

3 out of 5
We were disrespected because we accidently booked through a third paryt.

Posted by on 25 Jul. 2021

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Comment from Hotel Management

18 Sep. 2021 by Simon

We're sorry that you had that impression. More that 30% of our guests book through 3rd party websites and we will NEVER treat our guests differently.

4 out of 5

Posted by on 29 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Simon

Thank you,

5 out of 5
Great host at this Victorian bed and breakfast. Great view of town and wonderful full breakfast

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Simon

Thank you and hope to see you again soon.

5 out of 5
Absolutely stunning property. Most of the house contains original features, including beautiful woodwork and windows. Highly recommend The Library, a huge and impressive room complete with spacious whirlpool bath. In addition to the beauty, the owner is warm and welcoming. Cannot praise it enough!

Posted by on 14 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by Simon

Your kind words and appreciation make all the hard work worth it. Thank you so much and hope to see you soon again.

About the The Hancock House

Location 1105 Grove Terrace, Dubuque, IA 52001

Property Features

As a guest of The Hancock House, you'll find a terrace, tour/ticket assistance, and a vending machine. Public spaces have free WiFi. The Hancock House also features complimentary newspapers in the lobby, a fireplace in the lobby, and express check-in. Free self parking is available. A complete renovation of The Hancock House was completed in March 2019. This Victorian Dubuque bed & breakfast is smoke free.

  • 9 guestrooms or units
  • 3 levels
  • Built in 1891
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Hancock House offers 9 accommodations with coffee/tea makers and blackout drapes/curtains. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

  • LED television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer available
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. The host will greet guests on arrival.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. The host will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • No front desk
  • Debit cards not accepted
  • Host will greet you
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Hotel Names

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You should know

  • Children 9 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.