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 Eau Claire •1 Room
 Eau Claire • 1 Room
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GrandStay Residential Suites - Eau Claire

2.5-star property
5310 Prill Rd, Eau Claire, WI 1-855-887-0424
4.3 out of 5
Excellent!
See all 24 travelocity Reviews

"Beautiful property. Would stay again. " More

By a verified traveller on Thu 28 Dec 2023

Points Of Interest

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Hotel Description

Hotel near Oakwood Mall in Eau Claire

Close to airport

A stay at this hotel places you within half a mile (1 km) of Oakwood Mall and 6 miles (10 km) of University of Wisconsin-Eau Claire. Florian Gardens and Children’s Museum of Eau Claire are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
CA $109* Per night/room 21 Apr. - 22 Apr.

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

GrandStay Residential Suites - Eau Claire ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for GrandStay Residential Suites - Eau Claire

Everyone (9) Couples (4) Family (15)
5 out of 5
Beautiful property. Would stay again.

Posted by on 28 Dec. 2023

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Comment from Hotel Management

29 Dec. 2023 by Brittney Koepke, General Manager

Sally,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

5 out of 5

Posted by on 17 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Brittney Koepke, General Manager

Diane,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

4 out of 5

Posted by on 2 Sep. 2023

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Comment from Hotel Management

22 Sep. 2023 by Brittney Koepke, General Manager

Olga,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

4 out of 5

Posted by , from MOUNT HOREB on 16 Aug. 2023

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Comment from Hotel Management

5 Sep. 2023 by Brittney Koepke, General Manager

John,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

5 out of 5
Lovely little suite, very comfortable. Kitchenette even has plates, bowls, glasses and utensils, where so many extended stay places don't anymore.

Posted by on 1 Aug. 2023

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Comment from Hotel Management

1 Aug. 2023 by Brittney Koepke, General Manager

Virginia,Thank you for taking the time to leave us a review. We appreciate the feedback and are thrilled to hear you had a great stay with us! We look forward to seeing you in the future when traveling to Eau Claire, WI.

1 out of 5
Hot tube jets were not working and water was cold. Pool is small. Room smelled. Air conditioning did not work. Staff were not allowed to contact their manager or maintenance person. Manager was to handle the air conditioning issue first thing the next morning….she comes in between 1000-1100. She never checked in with us after learning of the issue. When loading up our cars a couple pulled up and asked if it was a nice hotel to stay at…based on our comments and the hot tub issue they chose not to stay.

Posted by on 26 Jun. 2023

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Comment from Hotel Management

28 Jun. 2023 by Brittney Koepke, General Manager

Jessie,Thank you for taking the time to leave us a review regarding your recent stay with us. We strive to provide the best guest experience every time, and I am sad to see we did not accomplish our goal. I will use this feedback to better educate the staff, and we hope you will give the GrandStay another chance the next time your travels bring you to Eau Claire.

5 out of 5

Posted by on 19 Feb. 2023

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Comment from Hotel Management

11 Mar. 2023 by General Manager

Thank you for taking the time to leave us some positive feedback regarding your stay. We appreciate the 5 stars and hope to service you again in the future! Thank you for choosing the GrandStay!

5 out of 5
Location

Posted by on 11 Dec. 2022

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Comment from Hotel Management

7 Feb. 2023 by General Manager

Thank you for taking the time to leave a review of our hotel. We are glad to see you enjoyed your stay with us, and hope you will consider the GrandStay again when your travels bring you to Eau Claire, WI.

5 out of 5
The hot tub and pool were closed for some reason this morning and that was disappointing. Otherwise it was a very nice roomy suite

Posted by on 13 Feb. 2022

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Comment from Hotel Management

13 Feb. 2022 by GrandStay Residential Suites Hotel

Thank you for your recent review. Your feedback is very important to us. We apologize about the hot tub and pool being closed in the morning. Our team was working on getting the chemicals back to the safe levels for swimming. Thank you again for your review and it was a pleasure to have you as our guest. GrandStay Residential Suites is looking forward to your return visit to our area. Leanne

4 out of 5
The hotel was clean but a little dated.

Posted by on 27 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by GrandStay Residential Suites Hotel.

Thank you for your review. Your feedback is very important to us. It was a pleasure to have you as our guest. GrandStay Residential Suites is looking forward to when you can visit our area again. Leanne Assistant General Manager

About the GrandStay Residential Suites - Eau Claire

Location 5310 Prill Rd, Eau Claire, WI 54701

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Spa tub

Property Features

GrandStay Residential Suites - Eau Claire offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. Barbecue grills, a vending machine, and a fireplace in the lobby are also featured at the business-friendly GrandStay Residential Suites - Eau Claire. Self parking is free. This Eau Claire hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • Built in 2004
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

GrandStay Residential Suites - Eau Claire offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Hotel Names

  • GrandStay Eau Claire
  • GrandStay Residential Suites Eau Claire
  • GrandStay Residential Suites Hotel Eau Claire
  • Grandstay Residential Hotel Eau Claire
  • GrandStay Residential Suites Eau Claire Hotel
  • GrandStay Residential Suites - Eau Claire Hotel
  • GrandStay Residential Suites - Eau Claire Eau Claire
  • GrandStay Residential Suites - Eau Claire Hotel Eau Claire

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.