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Balsoy Mountain

Ski-in/ski-out hotel with free ski shuttle in Erzurum

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Photo gallery for Balsoy Mountain

A sauna with wooden walls and benches, a sloped floor, and a skylight.
A luxurious bathroom with a marble floor, a large mirror, and ornate tile walls.
A hotel reception area with a check-in counter, a reception desk, a waiting area with a sofa and a coffee table, and a hallway leading to the elevators.
A buffet setup with various dishes in trays, including seafood and vegetables.
A spacious lobby with a large seating area, a fireplace, and large windows offering a view of the outside.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Explore the area

View in a map
Palandöken, Erzurum, Erzurum, 25080
  • Place, Palandöken Mountain
    ‪2 min walk‬
  • Place, Ataturk University
    ‪6 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a television, and a patterned floor.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A bedroom with a bed, curtains, a wooden ceiling, and a patterned carpet.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

About the area

Erzurum

Near the slopes.A stay at this Palandöken hotel places you within half a mile (1 km) of Palandöken Mountain and 3 miles (5 km) of Forum Erzurum. Also, Erzurum State Theatre is within 3 miles (5 km) and Erzurum Museum is within 6 miles (10 km).

What's nearby

  • Palandöken Mountain - 2 min walk - 0.2 km
  • Ataturk University - 6 min drive - 5.4 km
  • Yakutiye Medresesi - 7 min drive - 6.4 km
  • Çifte Minareli Medrese - 7 min drive - 6.4 km
  • Abdurrahman Gazi Tomb - 14 min drive - 9.2 km

Getting around

  • Palandoken Station - 22 min drive
  • Erzurum (ERZ) - 25 min drive

Restaurants

  • ‪Sway Hotels Lobby Bar - ‬12 min walk
  • ‪Alpine Restaurant - ‬2 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬8 min walk
  • ‪Sway Hotels Apress Bar - ‬12 min walk
  • ‪Barbecue House Palandöken - ‬2 min walk

About this property

Balsoy Mountain

Ski-in/ski-out hotel with free ski shuttle in Erzurum
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Balsoy Mountain helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. WiFi is free in public spaces. This ski hotel also offers a sauna and ski passes. Self parking is free.

Smoking is allowed in designated areas at this Erzurum hotel.

  • 44 guestrooms or units
  • Manager's reception (free)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Balsoy Mountain offers 44 accommodations with minibars and safes. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s).

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includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 1,000; reservation required

Things to do

  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balsoy Mountain

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (January 1) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (January 1) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 20360

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum

Frequently asked questions

How close is Balsoy Mountain to the airport?

Balsoy Mountain is 11.4 mi (25-min drive) away from the Erzurum (ERZ) airport, the closest popular airport to the property.

How much does it cost to stay at Balsoy Mountain?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Balsoy Mountain on Nov 11, 2026 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Balsoy Mountain have an airport shuttle?

Balsoy Mountain offers an airport shuttle during limited hours, for a charge of TRY 400 per room, one-way.

Does Balsoy Mountain offer free breakfast?

Balsoy Mountain does not offer free breakfast.

Is there a casino at Balsoy Mountain?

No, there is no casino at this hotel.

What time is check-in at Balsoy Mountain?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Balsoy Mountain?

This hotel offers free self parking.

Does Balsoy Mountain have a pool?

Balsoy Mountain does not have a pool.

Does Balsoy Mountain have a restaurant?

Yes, there is a restaurant on site.

Does Balsoy Mountain have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Balsoy Mountain to downtown Erzurum?

Balsoy Mountain is 3.1 mi away from Erzurum.

Balsoy Mountain Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nisan ayında kayak icin gittik. Otel cok konforlu kahvaltı gayet yeterli çalışanlar ise mükemmel derece de ilgili ve güleryüzlüydü.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Konum ve calisanlar cok iyi; yemekler ve temizlik yeterli; dus basligi, fon makinesi ve tv degisime/bakima ihtiyaci var.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Aynı bölgede tekrar kalınabilir. Güzel bir hotel. Odalar çok sıcaktı :) Akşam yemeği konusunda biraz çeşitlilik gerekli. Biraz sezon değildi diye sanırım bize pek hitap etmedi.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mehmet beye ve kayak odasına agrıca teşekkürler
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakın, güzel temiz

Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ediyorum.

2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harika bir Tatil

Cok temiz, sicak bir butik otel. Kayak cikis yerine cok yakin, 100 m. civari uzaklikta, vede otelin ucretsiz servisi var. Kayak bolgesi bir harika. Otel Calisanlarinin yardim seferberligi, ilgilsi ve de sicak davranislari kendimizi evimizde hissettirdi. Odalar , hamam, masaj, restoran bolumleri de cok guzel ve de konforluydu. Annem, ben ve yegenim olarak cok guzel bir zaman gecirdik. Yemekler de lezzetliydi vede Asci nin cok ozel ilgisi de yemek saatini daha bir aratir oldu. Kesinlikle 10 uzerinden 10 puan hak eden bir otel. Bu arada soylemedn gecemiyecegim. Hem otel, hem de yakin cevredeki insanlarin tok gozlu olmasi bize daha bir mutluluk verdi. Cunku Erzurumda bulundugumuz her mekanda ki fiyatlarin cok olculu olmasi, gelen tatilcilere para gozu ile bakilmadigini gosteriyor vede sicak davranislari bu sehrin insanini bir baska ozel yapiyor. Erzurum halkina vede Balsoy Otel e cok tesekkur ederiz.
Stayed 3 nights in Mar 2022
Verified review

6/10 Okay

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023