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Hotel Fai

3.0 star property
Family-friendly ski hotel with free ski shuttle

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Photo gallery for Hotel Fai

Terrace/patio
Bar (on property)
Lobby
Massage/treatment rooms
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Via al Belvedere, 11, Fai della Paganella, TN, 38010
  • Place, Paganella Fun Park
    ‪2 min walk‬
  • Place, Paganella Ski Area
    ‪18 min walk‬
  • Place, Santel-Meritz Ski Lift
    ‪19 min walk‬

Room options

View all photos for Economy Room

In-room safe, desk, soundproofing, bed sheets

Economy Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, soundproofing, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, soundproofing, bed sheets

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Standard Room

In-room safe, desk, soundproofing, bed sheets

Standard Room

  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, bed sheets

Deluxe Room

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the area

Fai della Paganella

Near the slopes.You'll be within half a mile (1 km) of Paganella Fun Park and 2 miles (3 km) of Paganella Ski Area with a stay here. Ice Racing Kart and Spormaggiore Zoo are also within 6 miles (10 km).

What's nearby

  • Paganella Fun Park - 2 min walk - 0.2 km
  • Paganella Ski Area - 18 min walk - 1.5 km
  • Santel-Meritz Ski Lift - 19 min walk - 1.6 km
  • Meriz-Malga di Fai - 6 min drive - 2.2 km
  • Lake Molveno - 16 min drive - 13.0 km

Getting around

  • Mezzocorona Station - 23 min drive

Restaurants

  • ‪Hermes - ‬19 min drive
  • ‪Al Duomo - ‬11 min drive
  • ‪Albergo Ristorante Al Plaz - ‬6 min walk
  • ‪Tendone Di Cavedago - ‬8 min drive
  • ‪Trattoria Vecchia Sorni - ‬19 min drive

About this property

Hotel Fai

Family-friendly ski hotel with free ski shuttle
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel Fai helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free.

This 3-star Fai della Paganella hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Fai offers 28 accommodations with safes and hair dryers. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 80 m
  • Free ski shuttle
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Indoor pool (guest access)
  • Mountain biking
  • Outdoor pool (guest access)
  • Playground
  • Ski passes
  • Ski storage
  • Snow sports gear
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Fai Fai della Paganella
Hotel Fai
Fai Fai della Paganella
Hotel Fai Hotel
Hotel Fai Fai della Paganella
Hotel Fai Hotel Fai della Paganella

Hotel Fai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet. Good dinner provided for reasonable price and easy to book. Friendly staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Henk

Stayed 1 night in Sep 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soluzione ideale

Ottima esperienza. Lo staff ha un'approccio familiare e disponibile. Tutto perfetto. Ottima camera con letti comodi, bagno pulito e grande, staff più che disponibile. Da tenere a mente per una prossima volta.
Stayed 2 nights in Feb 2023

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura che mi ha ricordato le vacanze che facevo da bambino con i genitori . Camere nuove e molto piacevoli, la hall e la reception sono retro ed e proprio quello che fa di questo albergo un piccolo salto nel passato.Bella la decisione di mantenere la classicha chiave da lasciare alla reception, invece di quelle schede moderne inpersonali. Come peccha forse il wifi ma forse e meglio, cosi spendi piu tempo a parlare con chi viene con te."PIU CABERNET E MENO INTERNET . ;)
Stayed 2 nights in Feb 2022

8/10 Good

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura calda e accogliente!decisamente confortevole, camere ampie e pulitissime!!Unica cosa da rivedere è l'orario della colazione, alle 8..troppo tardi se si è li per sciare!Per il resto tutto ok!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I titolari ti fanno sentire da subito in famiglia la signora Giusy gran padrona di casa 🏡 molto preparata nel saper consigliare le varie attività che giornalmente puoi svolgere e cosa è meglio vedere per trascorrere in tranquillità la tua vacanza
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situato in zona a due passi dal bus navetta per gli impianti e ai parchi giochi con gonfiabili per bambini, invece un fattore negativo è la maleducazione di alcuni clienti adulti e bambini con un tono della voce spesso alto.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accoglienza perfetta come la cucina, atmosfera familiare e calda, ottimo anche se non si hanno bambini.
Stayed 1 night in Feb 2019

10/10 Excellent

Pierpaolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come essere a casa…

Abbiamo soggiornato in questo hotel a conduzione familiare per 3 gg. Appena arrivati siamo stati accolti dalla proprietaria Giusy, un mito, sempre sorridente. L'albergo è situato nel centro paese in una posizione ottimale per poter raggiungere facilmente le piste tramite bus navetta (gratuito), la fermata è a circa 100 mt. Le camere sono pulite e sufficientemente spaziose. Ogni giorno viene effettuato il cambio asciugamani e il riordino camera. Il personale è decisamente cordiale ed accogliente, una nota di merito a Giusy donna molto simpatica che si è resa disponibile sin dalla prenotazione della camera. La permanenza è stata decisamente confortevole, più che ottima, si consiglia quindi a pieni voti la struttura per una vacanza da fare in compagnia di famiglia o amici. Ottimo rapporto qualità prezzo.
Stayed 2 nights in Feb 2019

10/10 Excellent

Gaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

molto buono

Hotel grazioso, stanze belle, pulite, confortevoli, propietari gentilissimi
Stayed 1 night in Mar 2018

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto carino

Tutto ok
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Settimana di capodanno ottima

Dopo una settimana passata all'hotel Fai non si può non dare un bellissimo giudizio a tutti i vari aspetti di questo hotel, dal personale, alla pulizia, correttezza, disponibilità ecc. Sicuramente se tornerò a fai della paganella sarà il primo hotel che contatterò per il soggiorno
Stayed 6 nights in Dec 2017

8/10 Good

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort