Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

3.5 star property
Hotel near Kentucky Exposition Center in Louisville

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Photo gallery for Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

Interior
Interior
In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Exterior
Reviews
7.6

Good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Gym
    GymGym

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Popular LocationKentucky Kingdom6 min walk
  • Popular LocationKentucky Exposition Center11 min walk
  • AirportLouisville, KY (SDF-Louisville Intl.)2 min drive
  • Popular LocationLouisville Mega Cavern6 min drive

Room options

Standard Suite, 1 Bedroom, Non Smoking, Refrigerator

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Hearing, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing/Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Exhibit Hall)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (or Patio)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking, Refrigerator

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Leisure)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Twin Bed

Standard Suite, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Suite, 1 King Bed, Non Smoking, Refrigerator (Feature)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Louisville

Fairgrounds stay.Within a 15-minute walk of this Fairgrounds hotel, you'll find Kentucky Exposition Center and Kentucky Kingdom. Also, Freedom Hall is within half a mile (1 km) and University of Louisville is within 2 miles (3 km).

What's nearby

  • Kentucky Kingdom - 6 min walk
  • Kentucky Exposition Center - 11 min walk
  • University of Louisville - 3 min drive
  • Churchill Downs - 5 min drive
  • Louisville Mega Cavern - 6 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 2 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Hometown Pizza - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Denny's - ‬3 min drive

About this property

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

Hotel near Kentucky Exposition Center in Louisville
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 22 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 49000 square feet (4552 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

  • 588 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 49000 sq ft of conference space
  • 4552 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is undergoing renovations from July 3 2023 to September 30 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1015 reviews" "
Rating 8 - Good. 243 out of 1015 reviews" "
Rating 6 - Okay. 163 out of 1015 reviews" "
Rating 4 - Poor. 94 out of 1015 reviews" "
Rating 2 - Terrible. 102 out of 1015 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Jack

Stayed 1 night in Mar 2024

6/10 Okay

Timothy

The floor in the room I stayed in was not vacuumed and had to pick up hair balls and the plastic price tag holders off the floor. Found a hairball in the bathroom floor. I also noticed the floor in the lobby was filthy when checking out. The room was remodeled and nice.
Stayed 1 night in Mar 2024

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service
Hotel was under construction which I understand. New looking room however had peeling wall paper over tv and a torn shower curtain. Restaurant was disappointing for dinner but perfectly fine for breakfast. Shrimp was added extra for a pasta dish which were the size of a dime and crunchy. Tons of teens caused for noisy nights trying to sleep. Felt way overcharged for the hotel in this state, the only plus was convenient to the expo center
Stayed 5 nights in Mar 2024

2/10 Terrible

Joanne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is under reconsturction and decorating. Needs it really bad. Old hotel, but when remodeled it will be a top notch place to stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean nice and dependable. Neds are so.comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Stayed 1 night in Mar 2024

2/10 Terrible

Carol

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For starters, the hotel is under renovation, so when you walk in, you are hit with a overwhelming paint and fume smell. Upon assurance, we would be placed in renovated rooms, we walked a through a hallway that I am assuming is for guests staying that have pets, and the urine smell was horrid. Our room, on the third floor was renovated and nice. However, bathroom was not cleaned well, hair on the vanity and the cold water faucet. The bed was made with bottom sheet and ONE TWO TOP SHEETS - no blacket, or duvey or any other form of covering on the beds or in the closet. I travel frequently and this is the first that I have only had sheets on the bed, no blanket to be found. Phone in the room did not work, on the positive note, the mattresses were comfortable and new room decor is nice. Rest or room was very well cleanned.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of construction ongoing, but was clean and comfortable for a quick stop to sleep.
Stayed 1 night in Mar 2024