Palais Sheherazade & Spa

5-star luxury riad near Zaouia Sidi Ahmed Tijani

Choose dates to view prices

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Free WiFi
Restaurant
Air conditioning

Explore the area

23 Arsat Beniss Douh, Medina, Fes, 30200

Place, Blue Gate
‪8 min walk‬
Place, Place Bou Jeloud
‪11 min walk‬
Place, Zaouia Sidi Ahmed Tijani
‪11 min walk‬
Airport, Fes (FEZ-Saiss)
‪29 min drive‬

Room options

Junior Suite

Very good

Resort view
30 sq m
1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Senior Suite

Very good

45 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Ambassador Suite

55 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Suite Vizir

70 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Royal Suite

Garden view
95 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

About the area

Fes

Fes El Bali stay.You'll be steps from Glaoui Palace and within a 10-minute walk of Kassr Annoujoum Ducci Foundation with a stay at this Fes El Bali riad. Dar Batha Museum and Water Clock are also within half a mile (1 km).

View more Riads in Fes

What's nearby

Blue Gate - 8 min walk - 0.7 km
Bou Inania Madrasa - 8 min walk - 0.7 km
Place Bou Jeloud - 11 min walk - 1.0 km
University of Al Quaraouiyine - 11 min walk - 1.0 km
Zaouia Sidi Ahmed Tijani - 11 min walk - 1.0 km

Getting around

Fes Station - 7 min drive
Fes (FEZ-Saiss) - 30 min drive

Restaurants

‪Cafe Mounia - ‬4 min walk
‪Chez Rachid - ‬8 min walk
‪Dar Hammad - ‬7 min walk
‪The Ruined Garden - ‬5 min walk
‪Cinema Café - ‬7 min walk

About this property

Palais Sheherazade & Spa

5-star luxury riad near Zaouia Sidi Ahmed Tijani

Palais Sheherazade & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A steam room, a rooftop terrace, and spa services are also featured at the luxury Palais Sheherazade & Spa. A roundtrip airport shuttle and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Fes riad.

24 guestrooms or units

3 levels

2 buildings

2 dining venues

Continental breakfast (free)

Deli

Terrace on the roof

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Library

Garden

Beauty salon

Computer for guest use

Bellhop

Smoking in designated areas

Bar or lounge

1 conference room

Bar by the pool

Palais Sheherazade & Spa offers 24 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the riad's full-service spa, Spa Anne Semonin. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

Pool
Free WiFi
Restaurant
Air conditioning

CA $123 total

includes taxes & fees

Jun 18 - Jun 19

Property amenities

Family friendly

In-room crib
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Offsite parking; reservations required
Roundtrip airport shuttle (surcharge)
24-hour train station pick-up shuttle (surcharge)
Train station shuttle on request
Self parking on site (MAD 20 per day)
Limited onsite self parking

Food and drink

Free continental breakfast available daily 8:00 AM to 11:00 AM
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Things to do

Full-service spa
Indoor pool
Library
Outdoor pool
Steam room

Accessibility

No elevator

Room amenities

Entertainment

Flat-screen TV with premium satellite channels

Bedroom

Free crib
Frette Italian sheets

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Food and drink

Free bottled water
Limited room service
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Palais Sheherazade & Spa

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Christmas Eve (December 24) Gala Dinner per adult: MAD 400.00
New Year's Eve (December 31) Gala Dinner per adult: MAD 1200
New Year's Eve (December 31) Gala Dinner per child: MAD 600 (up to 12 years old)
A tax is imposed by the city: MAD 41.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: MAD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Palais Sheherazade

Palais Sheherazade Fes

Palais Sheherazade Hotel

Palais Sheherazade Hotel Fes

Riad Sheherazade Fes

Riad Sheherazade Hotel Fes

Palais Sheherazade & Spa Fes

Palais Sheherazade & Spa Riad

Palais Sheherazade & Spa Riad Fes

Frequently asked questions

How close is Palais Sheherazade & Spa to the airport?

Palais Sheherazade & Spa is 10.3 mi (30-min drive) away from the Fes (FEZ-Saiss) airport, the closest popular airport to the property.

How much does it cost to stay at Palais Sheherazade & Spa?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Palais Sheherazade & Spa on Jun 26, 2026 start from CA $228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palais Sheherazade & Spa have an airport shuttle?

Palais Sheherazade & Spa offers an airport shuttle.

Does Palais Sheherazade & Spa offer free breakfast?

Palais Sheherazade & Spa offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Palais Sheherazade & Spa?

No, there is no casino at this riad.

What time is check-in at Palais Sheherazade & Spa?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at Palais Sheherazade & Spa?

Free parking is not available at this riad. Self parking is available for MAD 20 per day.

Does Palais Sheherazade & Spa have a pool?

Palais Sheherazade & Spa features an indoor pool and an outdoor pool.

Does Palais Sheherazade & Spa have a restaurant?

There are 2 onsite restaurants, offering options like Moroccan cuisine and brunch.

Does Palais Sheherazade & Spa have a spa?

Pamper yourself with a day at Spa Anne Semonin, where you can enjoy body wraps, massages, and mani/pedis.

How close is Palais Sheherazade & Spa to downtown Fes?

Palais Sheherazade & Spa is 3.3 mi away from Fes.

Palais Sheherazade & Spa Reviews

7.8

Good

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Verified

10/10 Excellent

Georgia

Jan 28, 2026

Liked: Cleanliness, amenities, property conditions & facilities

This place is a gem! I have stayed many times and will continue to come and enjoy my time in this beautiful city, in this beautiful ryad with a staff that is exemplary.

Stayed 4 nights in Jan 2026

Verified

10/10 Excellent

Charlotte

Oct 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ambience was amazing!

Stayed 3 nights in Oct 2025

Verified

10/10 Excellent

Georgia

Aug 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is a treasure!

Stayed 3 nights in Aug 2024

Verified

10/10 Excellent

Georgia

Aug 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is a gem and I come back a few times a year just to relax in beauty, luxury and quiet. Fes is my favorite destination in Morocco and this ryad is stunning and hospitable. Whenever I stay, I feel that I am returning home to be pampered by family who have missed me. Thanks so much for my stay and I wish that I didn't have to leave.

Stayed 6 nights in Aug 2025

Verified

10/10 Excellent

Georgia

Feb 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have been to this property many times and each time I cannot wait to return. Staff is friendly, thoughtful, helpful and professional. I love my stays and think of my time there as a treasure.

Stayed 3 nights in Jan 2025

Verified

10/10 Excellent

Georgia

Aug 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Truly this is a gem in Morocco!

Stayed 3 nights in Aug 2024

Verified

10/10 Excellent

sara

Oct 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful building , mosaic , tiles etc

Stayed 3 nights in Oct 2024

Verified

10/10 Excellent

Georgia

Aug 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an incredible place to stay. I love the staff who always make my stay special. They are helpful and talented. I feel so lucky to have found a place that I want to return to again and again. Thank you so much for making this stay memorable and relaxing.

Stayed 2 nights in Aug 2024

Verified

10/10 Excellent

Georgia

Nov 17, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful room and comfortable. I missed breakfast but the staff was gracious and made my breakfast anyway. Such a lovely place with a great tub.

Stayed 1 night in Nov 2023

Verified

2/10 Terrible

Antonio

Nov 14, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Im not sure where this hotel got its 5 stars .... it must of fallen from the sky because the palce doesnt even deserve 2 stars. its a beautiful 16 centry building but its run in a very bad way.... dirty, rooms not cleaned, no hot water, rusty water that you need to wait 10 minutes for it to clear.... a joke. and becarfull with the scammers that help you to find parking.

Stayed 2 nights in Nov 2025

Verified

10/10 Excellent

Karl

Sep 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent service

Stayed 3 nights in Sep 2023

Verified

10/10 Excellent

Javier

May 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone’s is super helpful and nice!! This is a perfect place to stay, it’s right next to the Medina!! I’ll be coming back soon! :) just wish I had more time to enjoy all the perks of this hotel!!

Stayed 2 nights in May 2024

Verified

4/10 Poor

JOSE E

Dec 31, 2023

Disliked: Property conditions & facilities, room comfort

Palace in ruins

This was a magnificent palace but today is a wreckage

Stayed 1 night in Dec 2023

Verified

2/10 Terrible

Robin

May 1, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a filthy and smelly hotel, with absolutely no staff, no reception, and no security when we attempted to check in. There was unwashed crockery everywhere, dirty linen, and rat droppings in the main hall. We could not possibly spend more than a few minutes in this awful building.

Stayed 3 nights in Apr 2025

Verified

6/10 Okay

Timothy

Feb 5, 2026

Liked: Cleanliness, amenities

The Palais Sheherazade & Spa is a wonderful place to lodge. The limited staff was hands on taking care of everything from handling my luggage to showing us the property. Breakfast was included and was top-notch. The Palais IS WALKING distance to the Medina. We walked there and walked back. Walking was a shorter distance than taking a taxi because you can walk where the taxi cannot drive. The room was very clean, the bathroom was very clean, and every part of the hotel we saw was very clean. With the limited staff and the fact we traveled in January when the temperature was in the low 40s at night and high 40s during make it difficult for hot water to be available. Additionally, when we arrived to our room no heat was on and it took a day for the temperature in the room to reach 60 degrees. I was able to acquire an electric radiator space heater which helped in the bathroom. Without the space heater I would have only staff at the Palais one night. I would rate this hotel 5-stars if it had working hot water and heat. By the way, in 2012 this hotel received a Star Diamond Award from the American Academy of Hospitality Sciences that reads "The American Academy of Hospitality Sciences unanimously agree that this establishment consistently maintains the overall standards of high quality and superb performance necessary to designate it as One of the Finest in its Category and Classification." Because trumps name is on this, that why there was not heat or hot water.

Stayed 1 night in Jan 2026

Verified

6/10 Okay

Sarita

Jan 7, 2025

Liked: Cleanliness, amenities

This is a gorgeous property but the rooms are dated. This is a palace that smells of old cedar as soon as you enter the room. If you speak English, there is a solitary person (Mohammed) who can help. Lot of people around but they are all newbies trying hard, but can't really help you. We were out of towels as the shower leaked onto the bathroom corridor and into the bedroom, but front desk never came by with extra towels when requested. When I went down, they spared me a small floor mat :) That's all they had. Too costly for the vintage experience.

Stayed 2 nights in Dec 2024

Verified

8/10 Good

Mursheda

Jun 15, 2024

Liked: Cleanliness, staff & service, amenities

The entrance is deceiving. The riad is huge once inside and truly does look like a palace. The decor is beautiful and the rooms are spacious. The breakfast was lovely and it is somewhere I would consider staying again. However I’m not sure if the riad was just opening up for the season or if there is some other reason but it seemed we were the only ones at the riad. A lot of the areas (spas, terraces etc) looked like they haven’t been functioning for a very long time. The indoor swimming pool was freezing although that didn’t stop my daughter having a dip. The rooms were overall clean but I think the taps, showers, bath etc need some tlc. Again, they look like they haven’t been touched in months. This riad has so much potential to be great. Just needs a little bit of maintenance.

Stayed 2 nights in Jun 2024

Verified

2/10 Terrible

Adrien

Mar 26, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is not a palace! From the moment we entered what seemed like an abandoned hotel we knew something was off. There were no other customers and no one at the reception to welcome us. The people didn't seem to know what they were doing, zero service for a 5-star hotel, the staff barely speak english and/or french. In the room there are problems with the canalisation, the mini bar is empty and you don't even have a trash can. There is no service regarding a shuttle transitioning between the hotel and the airport, you have to pay a cab. The only positive thing is that the place is beautiful, full of potential, but dusty, not well maintained. What a waste!

Stayed 3 nights in Mar 2024

Verified

6/10 Okay

Alanna

Oct 1, 2022

Disliked: Staff & service

Guide from a desert tour called all the riads and this one was the only one who refused to send someone to meet the van. From what I understand it was the owner. Considering how confusing the ages medina is this was a shock. Check in was good, facilities are beautiful at first sight. There was a lot of dust and some dead flies in the room. The shower head was broken, it would spray in all directions. Water was lukewarm, unfortunate with the huge tub in the bathroom. I went out for dinner and drinks the first night and when I returned I couldn’t get back in. I used the buzzer 4 times. Thankfully I was with a friend and his family had an extra room. Otherwise I would have been stranded as a solo female traveller. When I returned the next day I couldn’t find any staff to speak with about this. When I returned from a tour of Fez at 6pm my room hadn’t been cleaned. I had a full garbage and no more toilet paper. On my last day I tried to bathe, the shower head broke completely. When I went to check out I couldn’t find someone at first. The best staff member was this gentleman. I mentioned I needed to get a taxi to the train station and he actually took me there. Honestly, it’s kind of odd here, it’s empty most of the time, including empty of staff. I find it frustrating that I paid for two nights and couldn’t even enter my first night. Overall…beautiful spot but needs updating and more cleaning. Service is lacking.

Stayed 2 nights in Sep 2022

Verified

2/10 Terrible

Jorge

Dec 31, 2025

Disliked: Cleanliness, amenities

No se como pueden no dar pena ofrecer un hotel con supuestamente buena categoría y tener unas instalaciones tan deplorables, muebles viejos y rotos en las habitaciones, no sirve el aire acondicionado, sus calentadores para el frío sin funcionar y rotos, poca higiene y suciedad, mal olor, pide verdad jamás recomendaría este hotel. Su personal si es amable y servicial, pero es imposible hacer milagros con lo deteriorado del hotel. Las fotografías son un engaño y deben ser de hace 20 años, cuando seguramente si fue una buena opción. NO SE ALOJEN JAMÁS AQUÍ !!!

Stayed 1 night in Dec 2025

Verified

2/10 Terrible

Jorge

Dec 30, 2025

Disliked: Cleanliness, amenities

El personal es muy atento, pero no pueden hacer mucho con el pésimo estado del hotel, la habituación con mal olor, los muebles rotos por lo viejo, la ducha y baño en general terribles, la regadera sin servir, sin toallas, sin amenidades como jabón, crema etc… De verdad no caigan en esta estafa de las fotografías y no se hospeden aqui, es el peor hotel que me he quedado en mi vida!

Stayed 1 night in Dec 2025

Verified

4/10 Poor

MANUEL

Dec 28, 2025

Disliked: Cleanliness, amenities

Lamentable como habiendo sido un palacio actualmente está sucio y deteriorado.

Stayed 2 nights in Dec 2025

Verified

4/10 Poor

Mangone

Dec 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Chambre peu accessible. Certaines zones ne semblaient pas être bien entretenues

Stayed 3 nights in Nov 2025

Verified

2/10 Terrible

Christine

Jun 23, 2025

Disliked: Amenities

Hotel fantome. Pour commencer la navette aéroport que nous avions réservé n’etait pas là nous avons pris un taxi. Hotel fermé à notre arrivée. Finalement une femme qui est elle ? nous a ouvert la porte après 20 minutes d’attente .Personne à la reception pour nous accueillir, pas de personnel,nous sommes restés à l’intérieur environ 30 minutes sans voir Personne, nous etions avec 2 marocains qui comme nous on pu constater que l’Hotel etait fermé. Nous sommes partis et avons du chercher un autre hotel. Le pire c’est qu’au téléphone le propriétaire a le culot de dire à Expedia que l’hotel est ouvert , donc Expedia ne veut pas nous rembourser Expedia ne semble pas lire les derniers avis et ne tient pas compte des reclamations téléphoniques qui leur son faîtes. Conclusion arnaque à 780 euros 22 juin 2025

Stayed 5 nights in Jun 2025

Verified

4/10 Poor

JULIEN

Apr 26, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel en déclin : c'est vraiment dommage !

Nous avions choisi cet hôtel qui nous semblait au vue des photos être parfait. Quel fût notre surprise en arrivant. L'hôtel est très mal entretenu, le ménage laisse vraiment à désirer, toilettes qui puent le poisson et petit slip découvert derrière la table de nuit ! Oh surprise ! Sans ajouter qu'un soir nous n'avons pas pu nous doucher car l'eau était boueuse ! Le personnel est en sous effectif, on sent que le directeur cherche à faire des économies. La chambre nous a coûté plus de 300 euros la nuit pour des prestations pas du tout à la hauteur ! Même pas une carte pour s'orienter dans la medina ou des propositions d'excursions à notre arrivée ! L'hôtel est en déclin total, le patron se fout de la gueule du client ! C'est dommage car l'établissement est beau mais plus du tout entretenu, les meubles anciens sont restés mais ne sont plus du tout entretenus, en témoigne la poussière ! Le personnel essaie de cacher la misère tant bien que mal, c'est dommage ! Hôtel.com devrait envoyer une expertise car dautres voyageurs seront encore trompés Nous souhaiterions d'ailleurs qu'hotel.com fasse un geste pour nous dédommagés

Stayed 4 nights in Apr 2025

Explore More Ways to Travel with Travelocity

Flights to Fes

Car rentals near Fes

Fes Vacations

Fes Vacation Rentals

Things to do in Fes

Palais Sheherazade & Spa

Choose dates to view prices

Photo gallery for Palais Sheherazade & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite

Junior Suite

View all photos for Senior Suite

Senior Suite

View all photos for Ambassador Suite

Ambassador Suite

View all photos for Suite Vizir

Suite Vizir

View all photos for Royal Suite

Royal Suite

About the area

Fes

What's nearby

Getting around

Restaurants

About this property

Palais Sheherazade & Spa

Similar properties

Barceló Fès Medina

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Palais Sheherazade & Spa Reviews

Reviews

Good

8.2/10

7.8/10

6.6/10

7.8/10

Reviews

10/10 Excellent

Georgia

Georgia

10/10 Excellent

Charlotte

Charlotte

10/10 Excellent

Georgia

Georgia

10/10 Excellent

Georgia

Georgia

10/10 Excellent

Georgia

Georgia

10/10 Excellent

Georgia

Georgia