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Riad Authentic Palace & Spa

4.0 star property
Family-friendly 4-star riad near Borj Fez Mall

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Riad Authentic Palace & Spa

Photo gallery for Riad Authentic Palace & Spa

Restaurant
Restaurant
Front of property - evening/night
Lounge
Restaurant

Overview of Riad Authentic Palace & Spa

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Derb Bennis - No. 16 bis Douh Batha, Fes Medina, Fes, Meknes, 30200
  • Popular LocationBlue Gate9 min walk
  • Popular LocationZaouia Sidi Ahmed Tijani14 min walk
  • Popular LocationJardin Jnan Sbil15 min walk
  • AirportFes (FEZ-Saiss)36 min drive

Room options

View all photos for Family Suite

Flat-screen TV, printers

Family Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite

Flat-screen TV, printers

Superior Suite

  • 60 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Flat-screen TV, printers

Standard Double or Twin Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Royal Suite

Flat-screen TV, printers

Royal Suite

  • 110 sq m
  • Sleeps 5
  • 1 King Bed and 4 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Hill View

Flat-screen TV, printers

Deluxe Double or Twin Room, 1 Bedroom, Hill View

  • 35 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Ensuite, Hill View

Deluxe Double or Twin Room, Ensuite, Hill View

Deluxe Double or Twin Room, Ensuite, Hill View

  • 35 sq m
  • Hill view
  • Sleeps 2
  • 1 Twin Bed

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The price is CA $280
per night
CA $317 total
includes taxes & fees
13 May - 14 May
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About the area

Fes

Fes El Bali stay.Within a 15-minute walk of this Fes El Bali riad, you'll find Blue Gate and University of Al Quaraouiyine. Kairaouine Mosque and Zaouia Sidi Ahmed Tijani are also within 2 miles (3 km).
View more Riads in FesOpens in a new window

What's nearby

  • Blue Gate - 9 min walk
  • University of Al Quaraouiyine - 12 min walk
  • Zaouia Sidi Ahmed Tijani - 14 min walk
  • Jardin Jnan Sbil - 15 min walk
  • Borj Fez Mall - 3 min drive

Getting around

  • Fes Station - 11 min drive
  • Fes (FEZ-Saiss) - 33 min drive

Restaurants

  • Le Tarbouche - 9 min walk
  • Fondouk Bazaar - 9 min walk
  • Café Clock - 8 min walk
  • The Ruined Garden - 5 min walk
  • Dar Tagine - 9 min walk

About this property

Riad Authentic Palace & Spa

Family-friendly 4-star riad near Borj Fez Mall
Riad Authentic Palace & Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this riad measures 4090 square feet (380 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a rooftop terrace are also featured at the family-friendly Riad Authentic Palace & Spa. An area shuttle within 30 kilometers and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Fes riad.

  • 13 guestrooms or units
  • 3 buildings
  • Meeting rooms
  • 4090 sq ft of conference space
  • 380 sq m of conference space
  • Built in 1819
  • Continental breakfast (free)
  • Childcare (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Riad Authentic Palace & Spa offers 13 air-conditioned accommodations with private plunge pools and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include printers and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, and body scrubs.

Languages

Arabic, English, French, German, Italian

Property amenities

Family friendly

  • Children's dinnerware
  • Children's pool
  • Free babysitting
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (EUR 2 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 30 kilometers
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Art gallery
  • Children's pool
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Chef
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Other workout equipment
  • Phone
  • Printer
  • Private plunge pool
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.5 per person, per night. This tax does not apply to children under 12 years of age.
  • Pool fee: EUR 1 per person, per week
  • Spa fee: EUR 1 per person, per night
  • Towels fee: EUR 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open in January and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Riad Authentic Palace & Spa.

Property is also known as

Riad Fes Alcazar Suites
Riad Alcazar Suites
Fes Alcazar Suites
Authentic Palace & Spa Fes
Riad Fes Authentic Palace Spa
Riad Authentic Palace & Spa Fes
Riad Authentic Palace & Spa Riad
Riad Authentic Palace & Spa Riad Fes

Riad Authentic Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Authentic palace and spa was incredible! Great location, very clean and very beautiful. The staff was so accommodating. One of the best places we stayed in our 3 weeks in Morocco!
Stayed 3 nights in Mar 2023

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside Medina. Wonderful caring staff, delicious food, fantastic hammam scrub, comfortable,well equipped rooms. Highly recommend
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really pretty and clean. The staff was incredibly friendly and helpful. Asma treated us like family and went out of her way to make us feel at home and safe. We would definitely stay here again.
Stayed 2 nights in May 2022

2/10 Terrible

nurit

Stayed 2 nights in Apr 2022

10/10 Excellent

Berit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Fez and Authentic Palace and Spa
We visited a beautiful, and still authentic city of Fez in Morocco. We highly recommend, to everybody who is thinking about traveling to Morocco, to visit the charming Fez and and a stay in the Riad of Authentic Palace and Spa. It is a gorgeous, old charm Riad with a fantastic people. Soultan, Hamza and Salah at the Riad made us feel completely at home. They made possible for us to visit the desert and have an experience of camel trekking. Hamza took us to the beautiful city of Chechaouen. We highly recommend the city and the Authentic Palace and Spa.
Stayed 5 nights in Mar 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Road. Very hospitable.
Stayed 1 night in Jan 2020

8/10 Good

EMMA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
My husband and I stayed in this gorgeous Riad in old Fez. Our room was exceptional and very comfortable. There is also a beautiful view from the roof terrace. Services were excellent - they picked us up from the train station, arranged a half day tour of the Medina with a reputable guide for us, and taught us how to make delicious traditional Moroccan dishes. They also had spa services, but we didn't stay long enough to take advantage of that. We loved everything about our stay here.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for the riad experience, this is a great place to get it. Incredibly friendly staff, and a beautiful facility. The only downside is the conversations in the central court and on the street outside can be a bit loud, but you are going to get that at any riad worthy of the name.
Stayed 3 nights in Mar 2019