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"This is an older hotel, needs updates. Room was small and crampted. " More

By a verified traveller on Fri 25 Jan 2019

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Hotel Description

3-star Tuscan hotel near Piazza di Santa Maria Novella

City center stay

A stay at this Duomo hotel places you steps from Basilica of Santa Maria Novella and a 5-minute walk from Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Uffizi Gallery are also within half a mile (1 km).

Restaurant, bar/lounge

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. WiFi in public areas is free. Self parking, a terrace, and a library are also offered.

Single Room, 1 Single Bed, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Economy Double Room, 1 Bedroom, Ensuite

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Double Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, 2 Single Beds, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Balcony ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Balcony

Everyone (1)
3 out of 5
This is an older hotel, needs updates. Room was small and crampted.

Posted by on 25 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jan. 2019 by Guido

Thanks for the feedback

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Balcony. Parking is available for a fee. This Tuscan-style Florence hotel is smoke free.

  • 1 building
  • 1 floor
  • 14 guestrooms or units
  • Built in 1972
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Florence (ZMS-Santa Maria Novella Train Station) (1 km / 0.6 mi)
  • Metro station: Unità Tram Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Balcony offers 14 accommodations with minibars and safes. 22-inch LED televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.

Alla Griglia - Onsite restaurant.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard, and debit cards. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No elevators
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 10:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balcony Florence
  • Balcony Hotel
  • Balcony Hotel Florence
  • Balcony Florence
  • Balcony Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 1 October.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.