Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Family-friendly hotel with free WiFi, connected to a shopping center in Florence

Santa Maria Novella stay

Within a 15-minute walk of this Santa Maria Novella hotel, you'll find Piazza di Santa Maria Novella and Central Market. Cathedral of Santa Maria del Fiore and Giotto's Campanile are also within 2 miles (3 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Luggage storage and a safe deposit box are also provided.

Basic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Property Features

Relais Florence offers its guests tour/ticket assistance, multilingual staff, and a front-desk safe. Public spaces have free WiFi. Self parking is free. This Florence hotel is smoke free.

  • 1 building
  • 1 floor
  • 4 guestrooms or units
  • Built in 2001
  • Childcare (surcharge)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Porta al Prato Station (0.8 km / 0.5 mi)
  • Metro station: Alamanni - Stazione Santa Maria Novella Tram Stop (0.3 km / 0.2 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Relais Florence offers 4 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Shower
  • Housekeeping (weekdays only)
  • Childcare in room (surcharge)
  • Hair dryer
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash.

For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Cash or credit card deposit required
  • One child stays free
  • No front desk
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Security system
  • Online Penalty Collection
  • Children stay free 6
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guests must provide a copy of their passport in advance

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: EUR 25 per night
  • Nearby parking fee: EUR 25 per night (820 ft away)
  • Air conditioning fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais Condo Florence
  • Relais Florence
  • Relais Florence Hotel Florence
  • Relais Hotel Florence
  • Relais Florence Condo
  • Relais Florence Hotel
  • Relais Florence Florence
  • Relais Florence Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
url importing http://www.travelocity.ca/Florence-Hotels-Relais-Florence.h2524106-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Florence-Hotels-Relais-Florence.h2524106-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Florence-Hotels-Relais-Florence.h2524106-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.