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4.7 out of 5

"It is the best hotel in my Europe trip. It is right at the center of the old town with best facilities. ........,,,,,,,.............,,, " More

By a verified traveller on Tue 17 Apr 2018

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Hotel Description

5-star luxury hotel near Alte Oper, connected to a shopping center

Heart of Frankfurt

Within a 10-minute walk of this Innenstadt hotel, you'll find Zeil Shopping District and Alte Oper. Romerberg and Römer are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the health club and perks like free WiFi.

Free Internet, soaking tubs

The 218 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. LED TVs come with satellite channels, and other amenities include deep soaking bathtubs and 24-hour room service.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$274* Per night/room 16 Feb. - 17 Feb.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Room

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 3 Max

Grand Deluxe Suite

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 3 Max

Skyline Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Jumeirah Frankfurt ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Jumeirah Frankfurt

Everyone (3)
5 out of 5
It is the best hotel in my Europe trip. It is right at the center of the old town with best facilities. ........,,,,,,,.............,,,

Posted by on 17 Apr. 2018

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Comment from Hotel Management

8 May 2018 by Nadine

Greetings from Jumeirah Frankfurt, in the heart of the city. With pleasure we have read your review to your stay at Jumeirah Frankfurt. My colleagues take great pride in providing personal service and it is always rewarding to be able to share praise from our guests. We hope that you had a pleasant return journey.

5 out of 5
It was a wonderful experience. It is a beautiful 5 star hotel with great service and food. The rooms are modern and exceptionally clean.

Posted by on 22 Mar. 2018

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Comment from Hotel Management

8 May 2018 by Nadine

On behalf of the entire team, thank you for your wonderful review. We are delighted to read that you have experienced a relaxing weekend when staying at Jumeirah Frankfurt, in the heart of the city. We are already looking forward to your next stay with us.

4 out of 5
Pros: location
Cons: management
Location: good location , shopping mall
During past 5 years ,I stayed in this hotel every year one or two times,but this year the standard of hotel lower than the past.I think some weakness of management and supervision. house keeping did not follow the same standard every day. some day was excellent some day not. Guest service was not responded to the need of the guest , just said ok but no action.reception even didn't change money for me.house keeping took out the glasses from the room with no replacement,I called guest service for that but no action. may be these are small points but some times important for the guests,

Posted by on 14 Sep. 2015

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Property Features

Jumeirah Frankfurt offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3918 square feet (364 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Jumeirah Frankfurt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Frankfurt hotel.

  • 1 building
  • 218 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3918 sq ft of conference space
  • 364 sq m of conference space
  • Built in 2011
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Frankfurt (FRA-Frankfurt Intl.)
  • Train station: Frankfurt (Main) Central Station (2.1 km / 1.3 mi)
  • Metro station: Frankfurt (M) Hauptwache Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Jumeirah Frankfurt offers 218 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Bathrooms are partially open
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 11:00 AM.

Jumeirah Frankfurt has 2 restaurants serving breakfast, lunch, and dinner.

El Rayyan - This restaurant specializes in Middle Eastern cuisine.

Ember Bar & Lounge - Onsite cocktail bar.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Thai massage
  • Minimum age to access spa is 5
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 per room (weight limit: 20 lbs)Service animals are exempt from fees.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 42 per person (approximately)
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 32 per night
  • Pet fee: EUR 25 per pet, per night
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frankfurt Jumeirah
  • Jumeirah Frankfurt Hotel
  • Jumeirah Frankfurt
  • Jumeirah Hotel Frankfurt
  • Jumeirah Frankfurt Hotel Frankfurt
  • Jumeirah Frankfurt Hotel
  • Jumeirah Frankfurt Frankfurt
  • Jumeirah Frankfurt Hotel Frankfurt

You should know

  • Jumeirah Frankfurt offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Frankfurt-Hotels-Jumeirah-Frankfurt.h4312943-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.