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Castaways Resort and Suites

3.0 star property
3-star resort in Downtown Freeport

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Photo gallery for Castaways Resort and Suites

Outdoor pool
Suite Room 1 king Bed + Parlor Room | Living room
View from room
Lobby sitting area
Property grounds

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
42629 East Mall Drive, Freeport, Grand Bahama
  • Cooper's Castle
    ‪3 min drive‬
  • Port Lucaya Marketplace
    ‪10 min drive‬
  • Lucaya Beach
    ‪10 min drive‬
  • Freeport (FPO-Grand Bahama Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout drapes, iron/ironing board

Suite Room 1 king Bed + Parlor Room

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

King Room 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds

Standard Room 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Freeport

Downtown Freeport stay.With a stay at this Downtown Freeport resort, you'll be within half a mile (1 km) of Lucayan Archipelago and 2 miles (3 km) of Port Lucaya Marketplace. International Bazaar and Ruby Golf Course are also within 2 miles (3 km).
View more Resorts in FreeportOpens in a new window

What's nearby

  • Port Lucaya Marketplace - 15 min walk - 1.3 km
  • Cooper's Castle - 3 min drive - 2.7 km
  • Xanadu Beach - 7 min drive - 5.3 km
  • Port Lucaya Marketplace - 10 min drive - 8.0 km
  • Lucaya Beach - 10 min drive - 8.0 km

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive

Restaurants

  • ‪Pizza Hut - ‬5 min walk
  • ‪Arturo's Pepper Pot Restaurant - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Wendy’s - ‬8 min drive

About this property

Castaways Resort and Suites

3-star resort in Downtown Freeport
Castaways Resort and Suites offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 580 square feet (54 square meters) and includes conference space. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Castaways Resort and Suites.

Smoking is allowed in designated areas at this 3-star Freeport resort.

  • 118 guestrooms or units
  • 4 levels
  • 580 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Castaways Resort and Suites offers 118 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Languages

English

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Castaways Resort and Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults, and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Castaways Resort and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 65 out of 235 reviews
Rating 8 - Good. 57 out of 235 reviews
Rating 6 - Okay. 53 out of 235 reviews
Rating 4 - Poor. 32 out of 235 reviews
Rating 2 - Terrible. 28 out of 235 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Nassau

Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda, Nassau

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Mar 2025

10/10 Excellent

Mark, Nassau

Stayed 2 nights in Feb 2025

8/10 Good

George

Business traveller
It was clean, bed comfortable. On the basic side but nice
Stayed 1 night in Feb 2025

8/10 Good

Whitney

Travelled with partner
Liked: Staff & service
Average place for an average price , linens and towels need updating .
Stayed 1 night in Feb 2025

10/10 Excellent

Mark, Nassau

Stayed 2 nights in Feb 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
A perfectly clean, comfortable stay for an older place...good pool and bar. Fast food places an easy drive away if restaurant is closed.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark, Nassau

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient hotel.
Stayed 2 nights in Feb 2025

2/10 Terrible

Sharess

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old Furnshings, moldy scent, burned beddings, termites, rusty Furniture, crusty towels. Was unable to get my deposit when i checked out was never asked check out time to ensure deposit was ready, was never told that the office opens 8am. They've got a pool in the back and i guess they had several parties where the music was extremely loud its as if they forgort they had hotel guests.
Stayed 2 nights in Feb 2025

8/10 Good

Ulisea

Stayed 2 nights in Feb 2025

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok not the best but its ok.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark, Nassau

Stayed 2 nights in Feb 2025

10/10 Excellent

farrington, bahamas

Stayed 3 nights in Jan 2025

2/10 Terrible

Polena

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was so long and I had already booked and paid online. The staff was unprofessional and not welcoming at all. The towels were so old, dirty looking and shredded. The maid didn't leave any toilet paper. The lamp wasn't working and when I called about it the lady was rude and hanged up on me. There is no generator, when the power goes out you have to remain in heat until the power comes back on. There was only one elevator working that would take forever. This was one of the worst hotels I've stayed at within the Bahamas. very rude.
Stayed 3 nights in Jan 2025

4/10 Poor

Stacey

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for just one night before going to our resort for a week. Wouldn't stay here for more than a night though. No water pressure in the shower and the place is run down and outdated. Definitely needs an overhaul. The staff was very friendly and kind, just as all the Bahamians are.
Stayed 1 night in Jan 2025

8/10 Good

Mavalee

Travelled with family, Business traveller
Liked: Staff & service, amenities
Nice location friendly staff just great price but the decor could be more modern otherwise perfect for the price
Stayed 4 nights in Jan 2025

2/10 Terrible

lamara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was in poor condition. The tv kept cutting in and out also we had dirty towel and sheets in the room. Would not be staying again
Stayed 4 nights in Dec 2024

6/10 Okay

Smith, Seattle

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Like I expected. Low price was everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hilton

Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Ronardo

Great staff

It was a great stay. The staff were very friendly and welcoming. They made sure my room was cleaned and ready for me once i got back from expllring the island.
Stayed 4 nights in Dec 2024

4/10 Poor

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique, Weston

Stayed 2 nights in Nov 2024

4/10 Poor

Kashaera

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a funny smell
Stayed 2 nights in Dec 2024

8/10 Good

Lorraine

Stayed 2 nights in Dec 2024