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Comfort Inn & Suites

2.5 star property
Hotel near Smithgall Arts Center in Gainesville

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Photo gallery for Comfort Inn & Suites

Lobby sitting area
In-room safe, desk, blackout drapes, iron/ironing board
Snack bar
Lobby
Courtyard

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
400 E Butler Pkwy, Gainesville, GA, 30501
  • Place, Smithgall Arts Center
    ‪6 min walk‬
  • Place, Brenau University
    ‪6 min walk‬
  • Place, Quinlan Visual Arts Center
    ‪14 min walk‬

Room options

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Mobility Accessible, Non Smoking

Room, Multiple Beds, Mobility Accessible, Non Smoking

Room, Multiple Beds, Mobility Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
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About the area

Gainesville

Heart of Gainesville.Within a 15-minute walk of this Midtown hotel, you'll find Smithgall Arts Center and Quinlan Visual Arts Center. Interactive Neighborhood for Kids and Wilshire Trails Park are also within 2 miles (3 km).

What's nearby

  • Smithgall Arts Center - 6 min walk - 0.5 km
  • Brenau University - 6 min walk - 0.6 km
  • Quinlan Visual Arts Center - 14 min walk - 1.2 km
  • Interactive Neighborhood for Kids - 17 min walk - 1.5 km
  • Wilshire Trails Park - 3 min drive - 2.1 km

Getting around

  • Gainesville Station - 16 min walk
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 82 min drive

Restaurants

  • QuikTrip
  • ‪Kelley’s Tavern & Grill - ‬4 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Standard Service - ‬8 min walk
  • Dunkin'

About this property

Comfort Inn & Suites

Hotel near Smithgall Arts Center in Gainesville
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 22604 square feet (2100 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Gainesville hotel.

  • 121 guestrooms or units
  • 4 levels
  • 22604 sq ft of conference space
  • 2100 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
Comfort Inn & Suites offers 121 air-conditioned accommodations with washers/dryers and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Gainesville-Lanier Centre
Holiday Inn Hotel Gainesville-Lanier Centre
Gainesville Holiday Inn
Holiday Inn Gainesville-Lanier Centre Hotel Gainesville
Holiday Inn Gainesville-Lanier Centre Hotel
Ramada Gainesville Hotel
Ramada Wyndham Gainesville Hotel
Ramada Wyndham Gainesville
Ramada by Wyndham Gainesville Hotel
Ramada by Wyndham Gainesville Gainesville
Ramada by Wyndham Gainesville Hotel Gainesville

Comfort Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 213 out of 999 reviews
Rating 8 - Good. 247 out of 999 reviews
Rating 6 - Okay. 189 out of 999 reviews
Rating 4 - Poor. 173 out of 999 reviews
Rating 2 - Terrible. 177 out of 999 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Allen

Stayed 1 night in Sep 2025

2/10 Terrible

Patricia

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled like vomit, was dirty everywhere, the elevator hadn’t been inspected since 2024 and the towels had brown marks and wads of black hair in them. The smoke alarm wasn’t even installed, we found it in a drawer. The entire place smelled like pot. The shower was installed backwards. The breakfast was sparse and I got double charged.
Stayed 1 night in Oct 2025

2/10 Terrible

kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have no idea how the god’s name this place is opened. Supposedly, it’s under renovation, but nothing worked. The fire alarms were not working. The rooms were dirty. They were a beer, cans openly visible. One of the construction workers was drunk with a beer in his hand, singing away. I truly don’t understand how a place like this can be opened. It’s dangerous and irresponsible to keep it open during ““ renovation, oh, and the breakfast… I’ll just leave it up to your imagination. I’m just glad we survived the night and heading home please please please read this. I am not overreacting like in some of the reviews that you read Stay away from this place.
Stayed 1 night in Oct 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
I was not told ahead of time that this hotel was under construction in every area... the air throughout the hotel was stagnant except for in my room. The TV remote was sticky as can be...I tried to cleaned it with sanitary wipes, but it remained too sticky to hold, so I put it on a wash cloth and just pushed the buttons There was something that had dripped on the floor near the AC unit, there was outside dirt on the shelf under the TV... my coffee maker didn't work. The one working elevator smelled sour. The continental breakfast was bread, sausage patties and what looked to be powdered eggs... I had a cup pf coffee from their prefilled dispenser. The ice machine on my floor was out of order with a sign saying please go to the first floor for ice. All in all, at 67 years old, this was the worst hotel stay I have ever experienced.
Stayed 1 night in Oct 2025

4/10 Poor

Leonard

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the shower didn't have any place to put soap, shampoo or a wash rag. The window Curtin didn't keep out the sun and heat. If I would have known that they were in the middle of a renovation I would not have booked there and especially for almost a $100 a night!!
Stayed 1 night in Sep 2025

10/10 Excellent

Amparo

Stayed 1 night in Sep 2025

4/10 Poor

Becca

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Though the staff were all so wonderful, patient and accommodating (and bless them, because it is not an easy situation !), the hotel is in bad repair. We didn’t have hot water in our room, or the room we were moved to. Finally, the maintenance staff was able to repair the faucet, and that was all good. There was no room telephone, the water from the shower leaked outside onto the floor, there were unsafe electrical connections in the room where other family members stayed, and the breakfast was scant, at best (coffee was very good). There is an enormous amount of updating being done to the space (pool and fitness rooms are not working at this point). It could be such a nice place. Again, I can’t say enough good about the front desk and maintenance staff. They were so kind and helpful.
Stayed 1 night in Sep 2025

2/10 Terrible

Jerilynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire property is under construction. Pool and gym closed yet the pictures show them open. My grand daughter was afraid to stay in this dark dumpy place so we had to leave.
Stayed 3 nights in Sep 2025

6/10 Okay

Patti

Stayed 1 night in Sep 2025

2/10 Terrible

Anayed

Stayed 3 nights in Aug 2025

6/10 Okay

Tony

Disliked: Cleanliness, amenities, property conditions & facilities
Property is going thru renovations, so I understand some of the clutter. But my room had no toilet paper OR even a toilet rack to put it on. That should never be a detail that is overlooked. Also the shower door opens opposite to the controls. no way to turn on shower without getting wet. Even with lowered expectations, these are details that no hotel should overlook.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Stayed 5 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Ojuri

Stayed 2 nights in Sep 2025

10/10 Excellent

PEDRO

Stayed 2 nights in Sep 2025

10/10 Excellent

Kirk

Stayed 5 nights in Sep 2025

8/10 Good

John

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Security deposit return delayed
Stayed 1 night in Sep 2025

10/10 Excellent

Kirk

Stayed 4 nights in Sep 2025

2/10 Terrible

Debbie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Awful!!!! Lamps in room but no outlet no soap smelled like mold! Broken furniture, felt like I was in a crak house
Stayed 3 nights in Aug 2025

2/10 Terrible

Aja

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I understand that the hotel is under renovation but some parts were not very clean, like the elevator. Shabby looking overall.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is in need of a
Stayed 1 night in Aug 2025