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4.6 out of 5

"Location is nearby downtown Galena. Also, restaurants and supermarket is nearby. Good location! I really recommend it. " More

By a verified traveller on Sun 19 Jul 2020

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Hotel Description

Family-friendly stay with 2 indoor pools in Galena

In Galena

Within 3 miles (5 km) of this Galena hotel, you'll find Galena-Jo Daviess County History Museum and Old Market House. Dowling House and Old Blacksmith Shop are also within 3 miles (5 km).

2 indoor pools

2 indoor pools, a spa tub, and a fitness center are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and supervised childcare is an added bonus. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 75 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Fireplace (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Country Inn & Suites by Radisson, Galena, IL ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Galena, IL

Everyone (10) Couples (2) Family (3)
4 out of 5
Location is nearby downtown Galena. Also, restaurants and supermarket is nearby. Good location! I really recommend it.

Posted by , from Chicago on 19 Jul. 2020

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5 out of 5
Very clean, very friendly, breakfast was great, but the bed.... It was SOOOOO comfortable!

Posted by , from Burlington, WI on 14 Jul. 2020

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5 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by GM

Thank you!

5 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by GM

Thank you for your review.

4 out of 5
Did not like the open shelves. Would prefer a dresser with drawers. Where are the towel bars in the bathroom? Where are you supposed to hang up your towels so they dry properly? The toilet paper dispenser was difficult to reach. The beds were comfortable, the breakfast had a nice variety and the staff was accomodating. The pool was nice...could have been deeper. The hot tub was a generous size.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

8 Oct. 2019 by GM

Thank you for sharing your feedback. We will defiantly keep your suggestions in mind.

5 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by GM

Thank you.

5 out of 5
Breakfast service was great, staff made waffles and delivered to our table.

Posted by on 15 Jun. 2019

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Comment from Hotel Management

31 Jul. 2019 by GM

Thank you.

4 out of 5
They were in the throes of redecorating. We had one of the newly redecorated ones and it was very nice.

Posted by on 22 May 2019

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Comment from Hotel Management

27 Aug. 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.. We look forward to your next stay.

5 out of 5
Th staff were Extra friendly! We were upgraded for no charge!

Posted by , from Cedar Rapids, IA on 28 Apr. 2019

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Comment from Hotel Management

27 Aug. 2019 by GM

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay.. We look forward to your next stay.

5 out of 5
Water slide was awesome! Room was clean and fresh, I loved it had a ceiling fan, I don't like hotel air, can be stuffy. Excellent hotel for the price and location, close to skiing And shopping. It was our second time here, we will be back again.

Posted by , from Il on 5 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by GM

Thank you for sharing the wonderful feedback.

About the Country Inn & Suites by Radisson, Galena, IL

Location 11334 Oldenburg Ln, Galena, IL 61036

Property Features

Country Inn & Suites by Radisson, Galena, IL offers its guests 2 indoor swimming pools, a waterslide, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available. A children's pool, a library, and tour/ticket assistance are also featured at the family-friendly Country Inn & Suites by Radisson, Galena, IL. Self parking is free. This Galena hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Dubuque, IA (DBQ-Dubuque Regional) (32.9 km / 20.4 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Galena, IL offers 75 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Galena
  • Country Inn Carlson Galena
  • Galena Country Inn
  • Country Inn Galena
  • Country Inn & Suites Galena Hotel Galena
  • Country Inn And Suites Galena
  • Country Inn & Suites by Radisson, Galena, IL Hotel
  • Country Inn & Suites by Radisson, Galena, IL Galena
  • Country Inn & Suites by Radisson, Galena, IL Hotel Galena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.