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4.5 out of 5

"Nice place with a great water slide for the little ones. Exceptionally courteous staff. " More

By a verified traveller on Tue 01 Aug 2023

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Hotel Description

Family-friendly stay with 2 indoor pools in Galena

In Galena

Within 3 miles (5 km) of this Galena hotel, you'll find Galena Golf Club and Galena-Jo Daviess County History Museum. Old Market House and Dowling House are also within 3 miles (5 km).

2 indoor pools

2 indoor pools, a spa tub, and a gym are all featured at this hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $116* Per night/room 31 Mar. - 1 Apr.

Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Galena, IL ratings based on 27 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Galena, IL

Everyone (14) Couples (5) Family (6)
5 out of 5

Posted by on 9 Feb. 2024

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4 out of 5

Posted by on 10 Dec. 2023

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5 out of 5
Nice place with a great water slide for the little ones. Exceptionally courteous staff.

Posted by on 1 Aug. 2023

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5 out of 5
The reception staff and amenities where great, highly recommend.

Posted by on 7 Jul. 2023

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5 out of 5
Cookies and breakfast were tasty. Staff was helpful and courteous. Room was comfortable. Would definitely stay here again.

Posted by on 2 Jul. 2023

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3 out of 5
The breakfast was good. The room was a double or a suite with a pull out couch. The area the ac wasn’t working so the day we got there it was very muggy and we were not able to use it due to that . Bed was very uncomfortable so we left early

Posted by on 24 Apr. 2023

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4 out of 5

Posted by on 7 Jan. 2023

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3 out of 5
Saltwater Pool and waterslide were fun. Travelocity listed on there site that the room we booked included a couch with a foldout bed but the room did not. Luckily due to the excellent customer service of Chris at the front desk and Emma Jane the hotel manager they were able to find a rollaway bed for our son.

Posted by on 7 Jan. 2023

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3 out of 5

Posted by on 10 Oct. 2022

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5 out of 5
The air conditioning wasn't functioning in the section of rooms that our room was located. After trying 2 different suites, they moved us to 2 smaller adjoining rooms. Worked out great!

Posted by , from ROSEMOUNT on 14 May 2022

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Comment from Hotel Management

17 May 2022 by General Manager

Happy we were able to get your room situation resolved. With the very quick change of season we did have a few kinks with the AC - happy to report that it is all sorted now! See you again soon! Emma-Jane Mayer

About the Country Inn & Suites by Radisson, Galena, IL

Location 11334 Oldenburg Ln, Galena, IL 61036

Property Features

Country Inn & Suites by Radisson, Galena, IL offers its guests 2 indoor swimming pools, a waterslide, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served. A children's pool, a library, and a terrace are also featured at the family-friendly Country Inn & Suites by Radisson, Galena, IL. Free self parking is available.

  • 75 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Galena, IL offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair
  • Travel crib

Food & Drink

Guests are served free continental breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 5
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Galena
  • Country Inn Carlson Galena
  • Galena Country Inn
  • Country Inn Galena
  • Country Inn & Suites Galena Hotel Galena
  • Country Inn And Suites Galena
  • Country Inn Suites by Radisson Galena IL
  • Country Inn & Suites by Radisson, Galena, IL Hotel
  • Country Inn & Suites by Radisson, Galena, IL Galena
  • Country Inn & Suites by Radisson, Galena, IL Hotel Galena

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Galena, IL.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.