Book a hotel near Gangneung Ice Arena, Gyo-dong

"One disappointing thing was that the advertised infinity pool and sauna were not included, please make this obvious in your property description, others do. We might not have booked had we known. However, as we booked a superior room we received free breakfast and 'happy hour'. You should also advertise this as it was appreciated. Not sure executive lounge is the right name thou as it is not that, great views though. The limited menu is ok for short stays, we enjoyed it, there was beer and wine available too in the evening. The food is the same each meal, no variation, would not have been that impressed if paying but its not expensive so sto moaning, loved the chicken especially. The room was excellent, staff friendly and helpful when needed, location great, we like walking. No swimming in sea outside hotel just head north to next beach, its a nice walk. A lot of the reviews were dated and the hotel appears to have responded to the comments. Its a nice hotel, we came in october so quiet bet its heaving in summer. Fantastic outdoor gym on the beach and walks through the pines lovely."

"Hotels.com and Google maps have this place incorrect on the map, the Residence is very close to the beach. We thought we had booked a place in town. We easily caught the bus to and from the residence to the train station using NAVER maps. A big new complex in new condition. We loved our room with an excellent shower, the bed a bit too hard and small for us. There’s new cafes and restaurants popping up around the complex. The pool times need booking which includes access to the pool bar. We didn’t try the breakfast."

"convenient location near the beach and lake. Several restaurants nearby and in the hotel. Modern, clean hotel"

"Perfect hotel. We loved our 3 nights stay with our 5 months old baby girl."

"Very friendly and helpfull staff, spacious and clean room, wide offer of additional services, just 50 meters from the beach, overall very pleasant experience. Higly recommended."

"A brand new hotel with great potentials but for now service needs to be improved. They seem to be having problems of communications. (i) I asked missing chairs in the room for my husband’s work right after check in (yes, table was there), it didn’t arrive until we came back from dinner. He ended up seating uncomfortably on the bed with labtop and note pads to finish the work. (ii) pool booking for our big family was about multiple phone calls. (iii) breakfast was charged twice. I fixed it with breakfast desk (they were very nice) but regardless when checking out, it was still charged twice. Another downside is that the overly crowded pool has 4 time slots to use per day with mandatory break of every 50 minutes- a reason why I don’t stay at Grand Hyatt Seou anymore. Locals seem to be okay with this concept but if you are not local, be informed. Now the upside is that the breakfast was excellent and the chefs at each station were very nice and friendly. Though when it comes to service again, we had to ask a few times for the server to clean up the used dishes. And there is no water service so you need to get your own and kids’ water. "