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5.0 out of 5

"The hotel is very nice. The staff is helpful. We had dinner at Vanda, the food was amazing. We chose the breakfast package, best breakfast spread we h ... " More

By a verified traveller on Sat 12 Aug 2023

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Hotel Description

4-star eco-certified hotel near Manor Royal Business Park

Near the airport

At this Gatwick hotel, you'll be within 3 miles (5 km) of Manor Royal Business Park and 9 miles (15 km) of K2 Crawley Leisure Center. Hickstead All England Jumping Course is within 20 miles (32 km) and London Bridge is within 32 miles (52 km).

Dining options, 2 bars/lounges

This eco-certified hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and a snack bar/deli are also offered.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $206* Per night/room 1 Apr. - 2 Apr.

Luxury Room, 1 Queen Bed, View (Club Millesime Access - Runway View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Luxury Room, 1 Queen Bed (Club Millesime Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sofitel London Gatwick ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel London Gatwick

Everyone (2) Family (1)
5 out of 5

Posted by on 30 Sep. 2023

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Comment from Hotel Management

24 Oct. 2023 by Omkar (Night Manager)

Dear Catherine, Thank you for your feedback. We appreciate you taking the time out in leaving a response about your recent stay with us. Kind regards, Sofitel London Gatwick

5 out of 5
The hotel is very nice. The staff is helpful. We had dinner at Vanda, the food was amazing. We chose the breakfast package, best breakfast spread we have seen in a while. Would recommend a stay here.

Posted by on 12 Aug. 2023

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Comment from Hotel Management

12 Aug. 2023 by Reception Manager

Bonjour Johanna Thank you for your feedback. We appreciate you taking the time out in leaving a response about your recent stay with us. It is great to hear that you enjoyed your room and breakfast we will definitely share your feedback with the team. Kind regards, Sofitel London Gatwick

5 out of 5

Posted by , from Shawnee on 16 Jul. 2023

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Comment from Hotel Management

12 Aug. 2023 by Rania

Dear Guest, Thank you for your feedback. We appreciate you taking the time out in leaving a response about your recent stay with us. Kind regards, Sofitel London Gatwick

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 13 meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Sofitel London Gatwick. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Gatwick hotel is smoke free.

  • 1 building
  • 518 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1990
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Horley Station (2.5 km / 1.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sofitel London Gatwick offers 518 air-conditioned accommodations with safes and complimentary newspapers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Gatwick hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Select Comfort beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel crib

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

LE PETIT REVEUR - This restaurant specializes in Modern European cuisine.

Vanda Oriental Restaurant - This restaurant specializes in Asian cuisine. Open daily.

Vivre Restaurant - Onsite bistro. Open daily.

La Terrace Bar - Onsite bar. Open daily.

Le Ceil Bar - Onsite bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sofitel London Gatwick offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.80 per person
  • Self parking fee: GBP 25.00 per day
  • Extended parking fee: GBP 25.00 per day
  • Early check-in fee: GBP 69 (subject to availability)
  • Late check-out fee: GBP 59 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Gatwick London
  • Sofitel Hotel Gatwick London
  • Sofitel London Gatwick
  • Crawley Sofitel
  • Gatwick Hotel Sofitel
  • Sofitel Crawley
  • Sofitel Hotel Crawley
  • Sofitel Hotel London Gatwick
  • Sofitel London Gatwick Hotel Crawley
  • Sofitel London Gatwick Hotel
  • Gatwick London Sofitel
  • Sofitel London Gatwick Hotel
  • Sofitel London Gatwick Gatwick
  • Sofitel London Gatwick Hotel Gatwick

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.