I gave this rating because the place need a huge clean and many repairs. The water didn't drain properly in the dishwasher so it smelled terrible, under the couches and between the couch cushions was filthy - we removed handfuls of dirt and debris from the cushions and swept out loads of dirt from under + bottle tops, hair + pair of old thongs! Rug was dirty. The oven leaked out old oil onto the floor. The kitchen was ill equipped, particularly with no oven trays for baking. Broom was ancient + filthy, pool was murky + full of debris. Re maintenance, not all the security screens met their locks, the bedside lamp didn't work, the dryer only worked for about 20 minutes at a time then kept turning itself off, was cracked and broken and after 90 minutes still left clothes damp, the washing machine leaked and there were no toilet brushes. The tv was tiny and only had normal free to air, and the signal kept dropping out so we had to keep fiddling with the aerial to make it work. Beds were hard and uncomfortable and pillows were old, rooms had lots of plastered areas, scratches, black marks, general wear and tear. While some aspects were good, like the brief service we got at check in (we stayed over Xmas so no one there for most of it), the extra car park we were given, the location, quiet, the free wifi which was a decent speed and the full sized fridge, good ensuite and otherwise decent kitchen, the number and type of problems means we wouldn't stay there again. Absolutely dirty.
