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Jacy'z Hotel & Resort

5.0 star property
5-star luxury hotel near Liseberg Amusement Park

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Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Property amenity
Exterior
2 indoor pools, seasonal outdoor pool, sun loungers
3 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Place, Nya Ullevi Stadium
    ‪6 min walk‬
  • Place, Scandinavium
    ‪10 min walk‬
  • Place, Liseberg Amusement Park
    ‪14 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪20 min drive‬

Room options

View all photos for Dark at Jacyz No windows

Dark at Jacyz No windows

Dark at Jacyz No windows

8.8 out of 10
Excellent
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

Small at Jacyz

Small at Jacyz

9.2 out of 10
Wonderful
(124 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

Medium at Jacyz

Medium at Jacyz

9.4 out of 10
Exceptional
(80 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Large at Jacyz

Large at Jacyz

Large at Jacyz

9.4 out of 10
Exceptional
(27 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

Dark at JQ No windows

Dark at JQ No windows

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

Large at JQ

Large at JQ

9.4 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium at JQ

Medium at JQ

Medium at JQ

9.4 out of 10
Exceptional
(60 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at JQ

Small at JQ

Small at JQ

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Gothenburg

Centrum stay.Within a 15-minute walk of this Centrum hotel, you'll find Nya Ullevi Stadium and Scandinavium. Valhalla Swimming Hall and Swedish Exhibition and Congress Centre are also within half a mile (1 km).

What's nearby

  • Nya Ullevi Stadium - 6 min walk - 0.5 km
  • Scandinavium - 10 min walk - 0.9 km
  • Gamla Ullevi Stadium - 10 min walk - 0.9 km
  • Swedish Exhibition and Congress Centre - 11 min walk - 0.9 km
  • Liseberg Amusement Park - 14 min walk - 1.2 km

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 11 min walk
  • Landvetter Airport (GOT) - 22 min drive

Restaurants

  • ‪Archie's på Jacy'z - ‬1 min walk
  • ‪Danilo Restaurang Bar & Café - ‬10 min walk
  • ‪Pachanga Pool Club - ‬2 min walk
  • ‪Evolushi - ‬9 min walk
  • ‪Gogogaga - ‬1 min walk

About this property

Jacy'z Hotel & Resort

5-star luxury hotel near Liseberg Amusement Park
As a guest of Jacy'z Hotel & Resort, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a seasonal outdoor pool. There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 1658 square feet (154 square meters) and includes a conference center. The luxury Jacy'z Hotel & Resort also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 5-star Gothenburg hotel is smoke free.

  • 233 guestrooms or units
  • 3 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 1658 sq ft of conference space
  • 154 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Elevator
  • No smoking on site
Jacy'z Hotel & Resort offers 233 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (SEK 350 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

  • Pets: SEK 300 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: SEK 350 per day (in/out privileges)
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open July 02 and close August 05.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1673 out of 2269 reviews
Rating 8 - Good. 390 out of 2269 reviews
Rating 6 - Okay. 112 out of 2269 reviews
Rating 4 - Poor. 43 out of 2269 reviews
Rating 2 - Terrible. 51 out of 2269 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
Nicest hotel I’ve ever stayed in. Absolutely stunning architecture on the exterior, interior design is something out of a movie - just exceptionally nice. Flawlessly clean, most comfortable bed I’ve ever slept in, staff was beyond nice. AND it’s not that expensive. This is a 5 star level hotel for the price of a less than desirable hotel back in the states. Info indicates it may be walking distance to the main part of the city - it is not. But you can walk for 10 minutes and hop on the tram very easily. Overall an amazing experience.
Stayed 1 night in Dec 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless, and the bed was incredibly comfortable and spacious. The spa was wonderfully relaxing and enjoyable — I only wish they offered treatments as well. The staff were exceptionally helpful and polite, making the stay even more pleasant. Overall, I absolutely loved my time here!
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defo stay again!

Everything was amazing. So many bars and restaurants in one place. Indoor and outdoor pools. Relaxation areas.
Stayed 2 nights in Sep 2025

10/10 Excellent

larsen Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, nice clean conditions, will stay again for sure
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Samir, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Gothenburg. Truly an amazing place with a great roof top spa, outdoor pool. The lobby is always a buzz with people and great service from the staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Kalle salvador

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The hotel is beautiful and so was the spa
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

A great stay. A very fresh contemporary hotel with great atmosphere and great service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and unique ambiance, wonderful amenities, excellent breakfast and great location. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

oluwadolapo

Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy cool hotel

Jacy’s is the cool place to stay and hang out. Very young and trendy vibe. Pool area outside very popular with the locals and residents. Didn’t have time to try the spa sadly as there were time slots and ours didn’t fit with our plans. Reception was slow! Only 2 people on the desks and lots checking in and locals paying to use the outdoor pool. More staff required at busy times. Parking in underground lot next door. Pay asap through the app as they are quick to give you a ticket. The app doesn’t recognise UK number plates, so we struggled and ended up with a parking ticket. The hotel were not helpful to assist with this as they are not associated with the parking apps. Rooms are small, but have a very comfortable bed. Great cocktails served downstairs. Included breakfast was excellent, lots of choice (including chilli con carne?!) The restaurant upstairs is excellent, we had a lovely meal with attentive service and a great view. Overall a good stay and would visit again if coming to Gothenburg.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Beautiful hotel, easy check in and loved the spa experience. Room was very quiet and clean. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, had a great stay, it is a bit of a walk to the centre of town, about 25 mins, but otherwise excellent, the breakfast spread is probably the best I’ve seen anywhere and I’ve travelled a lot. Overall excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Faith Nosizi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place recommend everyone to go
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service 5 star service. Highly recommend. I would come back no hesitation. ⭐️
Stayed 1 night in Jun 2025

10/10 Excellent

Chinaza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Olubunmi

Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay here at Jacy'z and it was my second visit. On this visit it was quite quiet, which I enjoyed, particularly as I had a chance to participate in all the amenities in a calmer atmosphere. Friendly and hard-working staff.
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacy'z loves up tk the hype and more!

What can I say.. This hotel certainly lives up to the Hype this drew me to book Jacy'z. Booked an overnight stay with use of spa. Decor is out of this world, facilities, great music in general areas. Staff are helpful and friendly. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cherelle

Stayed 2 nights in Apr 2025