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Zermatt Hotel

Property class: 3
3-star hotel near Gramado Covered Street

Choose dates to view prices

Photo gallery for Zermatt Hotel

A spacious living area with a high ceiling, wooden beams, a large chandelier, a flat-screen TV, a sofa, chairs, a coffee table, and a refrigerator.
A bedroom with a bed, nightstand, and a wardrobe.
A residential area with a turquoise building, a tree with orange leaves, and a street with fallen leaves.
A bedroom with a bed, a ceiling fan, a painting, a door, and a balcony.
A buffet with various food items including fruits, vegetables, and meats.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Rua da Fé, 187, Bairro Bavária, Gramado, RS, 95670000
  • Place, Mini Mundo
    ‪13 min walk‬
  • Place, Gramado Central Avenue
    ‪18 min walk‬
  • Place, Gramado Covered Street
    ‪4 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪86 min drive‬

Room options

View all photos for Standard Triple Room

A rustic wooden room with a bed, a small table, and a chair.

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A rustic wooden room with a bed, a small table, and a chair.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with a bed, a sofa, a dining table, and a kitchenette.

Deluxe Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with a bed, a sofa, a dining table, and a kitchenette.

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A room with two beds, a desk, a chair, a bench, and a window with curtains.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the area

Gramado

Bavaria stay.Within a 15-minute walk of this Bavaria hotel, you'll find Gramado Gateway and Mundo Encantado. Black Lake Park and Joaquina Rita Bier Lake are also within 2 miles (3 km).

What's nearby

  • Mini Mundo - 13 min walk - 1.2 km
  • Gramado Central Avenue - 18 min walk - 1.5 km
  • Black Lake Park - 18 min walk - 1.5 km
  • Sao Pedro Church - 19 min walk - 1.6 km
  • Gramado Covered Street - 4 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive

Restaurants

  • ‪Sopas da Serra - ‬5 min walk
  • ‪Chateau Dos Platanos - ‬13 min walk
  • ‪Restaurante Sabor Da Nonna - ‬6 min walk
  • ‪Forneria di Como - ‬3 min drive
  • ‪Swiss Cottage - ‬13 min walk

About this property

Zermatt Hotel

3-star hotel near Gramado Covered Street
Free breakfast is served daily. WiFi is free in public spaces. Zermatt Hotel also features laundry facilities, room service (during limited hours), and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star Gramado hotel is smoke free.

  • 78 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
Zermatt Hotel offers 78 air-conditioned accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Front of property
Life Hotel Infinity
Carniel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 554 reviews
The price is CA $45
CA $46 total
includes taxes & fees
Sep 7 - Sep 8
Life Hotel Infinity

Property amenities

Family friendly

  • Dining table
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • Elevator

Room amenities

Entertainment

  • 27-inch LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Zermatt Hotel Gramado
Zermatt Gramado
Hotel Zermatt Hotel Gramado
Gramado Zermatt Hotel Hotel
Zermatt
Hotel Zermatt Hotel
Zermatt Hotel Hotel
Zermatt Hotel Gramado
Zermatt Hotel Hotel Gramado

Frequently asked questions

How close is Zermatt Hotel to the airport?

Zermatt Hotel is 39.9 mi (82-min drive) away from the Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) airport, the closest popular airport to the property.

How much does it cost to stay at Zermatt Hotel?

As of Sept 2, 2026, prices found for a 1-night stay for 2 adults at Zermatt Hotel on Sept 3, 2026 start from CA $50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zermatt Hotel have an airport shuttle?

Airport shuttle services are not available at Zermatt Hotel.

Does Zermatt Hotel offer free breakfast?

Zermatt Hotel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Zermatt Hotel?

No, there is no casino at this hotel.

What time is check-in at Zermatt Hotel?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Zermatt Hotel?

This hotel offers free self parking.

Does Zermatt Hotel have a pool?

Zermatt Hotel does not have a pool.

Does Zermatt Hotel have a spa?

There are no spa services available at this hotel.

How close is Zermatt Hotel to downtown Gramado?

Zermatt Hotel is 0.7 mi away from Gramado.

Zermatt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 163 reviews
Rating 8 - Good. 37 out of 163 reviews
Rating 6 - Okay. 21 out of 163 reviews
Rating 4 - Poor. 6 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Ok
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento excelente, funcionários prestativos, café da manhã delicioso.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Eugênio

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
O que é terrível neste hotel é que a televisão não tem imagem. Pedi para mudar de quarto, mas não adianta é problema na antena do hotel. Para piorar o wi-fi é péssimo. Falta cuidado da gestação. O que minimiza a situação é que os empregados são atenciosos.
Stayed 8 nights in May 2026
Verified review

6/10 Okay

Manoel Xavier de Carvalho

Hotel bem razoável, organizado, bacana, preço justo. Alguns móveis e parte eletrica bem antigos, minha fechadura por exemplo, quebrou quando fui fechar a porta. O hotel é bem localizado e bem agradável, porém em alguns aspectos poderia melhorar. Preço bem justo para o que oferece, no final de contas, gostei
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa noite,gostei quarto limpo,com TV Ar condicionado ,cama confortável ,bom atendimento,funcionários atenciosos,café da manhã bem sortido, tipo colonial,muito delicioso.Tem estacionamento próprio. Preço acessível. Super recomendo!!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Monique nicoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O estacionamento é horrível e perigoso. Passamos por locais escuros e sujos. deveria melhorar o acesso ao hotel do estacionamento.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Carlos Alberto miranda

Liked: Cleanliness, staff & service, amenities
Colaboradores muitos atenciosos, banheiros super limpos.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem estava ótima, equipe muito gentil e simpática, banheiro um pouco apertado, mas todo o resto estava impecável.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Laender

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Quarto em anexo ao hotel. Muito ruim.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Zilton

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito bom: Café da manhã, atendimento pelos funcionários e limpeza. Obs: Elevador não vai até o estacionamento no subsolo do prédio.. Fomos muito bem atendidos..
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gleyssiane

Liked: Staff & service, amenities, property conditions & facilities
Ótima localização Café da manhã razoável
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Anthony

Liked: Staff & service
El hotel es amplio, sus habitaciones también, eso es muy bueno, la limpieza se nota que no es lo mejor al igual que sus instalaciones, hay lugares que son muy feos como el pasaje desde el estacionamiento hasta la recepción. El desayuno si bien es variado, se nota que hay cosas que no son muy frescas puede mejorar mucho. De todas formas el alojamiento fue muy grato y el personal muy amable y dispuesto a brindar un buen servicio.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

ROGERIO

Liked: Cleanliness, staff & service
Café poderia ser melhor.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar agradável, otima recepção.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Donizetti Candido

Liked: Cleanliness, staff & service, amenities
Local muito agradavel. Hotel decoração agradável e limpo. Quarto confortável e espaçoso. Café da manha bom. Equipe atenciosa.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Morgana da Silva

Disliked: Cleanliness
O quarto precisando de alguns reparos, primeiro dia o ar condicionado funcionou, os demais dias só ventilava, comuniquei à recpeção e nada foi feito . Algumas normas não foram repassadas no check in e o quarto não foi limpo no dia em qu não deixamos a chave numa caixa que indicaria o pedido de limpeza, porém houve limpeza no segundo dia sem precisar colocar a chave na caixa. No quinchecki.
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service
Disliked: Amenities
O ar condicionado fazia barulho sem parar e a cama também fazia muito barulho,não tinha como acessar o estacionamento por dentro do hotel,vc tinha que sair e dar uma volta na quadra para ir ao estacionamento,tive que fazer isso na chuva
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Equipe prestativa, atendimento bom. Café da manhã bom, honesto. Os aptos contam com fogão, geladeira e micro-ondas. Reservamos 2 aptos, e houve uma diferença muito grande entre eles: um estava em ótimo estado, novo. O outro apto precisa de reforma e troca de mobília: armários não funcionais, com gavetas e portas soltas, além de persiana que não fecha, faltando uma parte.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

EDIVALDO TRINDADE E

Liked: Staff & service
Nos colocaram no anexo do Hotel. Para que é idoso já com 70 anos, deveriam entender esta demanda. Café da manhã e equipe de atendimento excelente. O Hotel precisa de requalificação estrutural!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, room comfort
Ar condicionado barulhento Quarto grande Cama boa Travesseiro bom Café da manhã bom
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Grasiela s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente atendimento, quarto limpo e confortável, recomendo!!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Charbel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom me senti em casa!
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Leticia

Liked: Cleanliness, staff & service
Quarto com o ar condicionado pingando , equipe funcionários boa, café da manhã com pão francês duro mas tinha outras opções e variedades
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Carlos Adriano Fernandes

Liked: Cleanliness, staff & service, amenities
quarto impecável, atendimento excelente
Stayed 4 nights in Dec 2025