Tru by Hilton Grand Rapids Airport

2.5 star property
Hotel perfectly located for exploring Kentwood

Choose dates to view prices

Photo gallery for Tru by Hilton Grand Rapids Airport

Snack bar
Terrace/patio
Reception
Room, 2 Queen Beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • MSA Fieldhouse
    ‪3 min drive‬
  • Calvin College
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • 20 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 3 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 28 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Grand Rapids

Kentwood stay.Your stay at this Kentwood hotel places you within 2 miles (3 km) of Patterson Ice Center and Orbit Room. Centerpointe Mall and AMF Eastbrook Lanes are also within 2 miles (3 km).

What's nearby

  • Patterson Ice Center - 11 min walk - 1.0 km
  • Woodland Mall - 3 min drive - 3.3 km
  • MSA Fieldhouse - 3 min drive - 3.3 km
  • Calvin College - 3 min drive - 2.9 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 9.6 km

Getting around

  • Grand Rapids Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Tru by Hilton Grand Rapids Airport

Hotel perfectly located for exploring Kentwood
Tru by Hilton Grand Rapids Airport offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business center on site. Tru by Hilton Grand Rapids Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Grand Rapids hotel.

  • 98 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 402 out of 706 reviews
Rating 8 - Good. 167 out of 706 reviews
Rating 6 - Okay. 68 out of 706 reviews
Rating 4 - Poor. 36 out of 706 reviews
Rating 2 - Terrible. 33 out of 706 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica, Portland

Tru HIlton does not have our reservation, in spite of confirmations coming in from Travelocity as recentlyt as this minute. Very unwelcome stress at the end of a long day of travel. All my Travelocity confirmation emails reflect Oct 17 -18.
Stayed 1 night in Aug 2025

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jada was a complete joy to deal with at check in. Very personable and and was always smiling. Very busy area.
Stayed 1 night in May 2025

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

It was easy to get to from the hospital so the local worked out well.
Stayed 2 nights in May 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

JULIA

Liked: Cleanliness
Disliked: Staff & service
The note in the room stated "room service every other day" - nothing was done for three days, not even trash taken out. Water pressure in the shower on 4th floor so low that it was difficult to wash. Smoke detector was right over the bed blinking every 30 seconds, sleep was almost impossible without mask. Breakfast with little variety and poorly prepared, with some things constantly missing. When I told the hostess about room not cleaned properly she started giggling and behaved in very inappropriate and unprofessional way.
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Location

Easy checkin. Clean and comfortable. Will definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was hard and very uncomfortable. Woke up 3 times during the night with a backache. Got up before alarm went off.
Stayed 1 night in Apr 2025

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The hotel was clean and reasonably priced.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary, Lancaster

Stayed 1 night in Apr 2025

10/10 Excellent

Lulzime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JADE is absolutely Wonderful!! She will take care of everything she can for you.
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith, Yuma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean maintained property that mdd us feel Confortable in the atmosphere
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay! Staff, especially Jada, was so kind and helpful!! Will definitely stay again when in the area 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Bri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Rathena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Mackenon

Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Stayed 5 nights in Feb 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location and amenities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the airport
Stayed 1 night in Feb 2025