2/10 Terrible
Trisha
Travelled with family
Jul 14, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t typically write reviews, but I felt compelled to share our experience to help other travelers. The Comfort Inn & Suites in Greenwood, SC is not the standard you might expect from a Choice Hotel property.
At first glance, the exterior is deceiving—it looks like a typical Comfort Inn with its decorative plants and pool. However, once inside, the reality is very different. The lobby was dated, cluttered with tools, and had a strong odor of dirty mop water that hit us immediately.
The carpets throughout the hotel were old and smelled unpleasant. More concerning were the people lingering around the property—there were individuals loitering outside, and we witnessed someone who appeared to be under the influence slumped across a breakfast table in the lobby. It was unsettling, especially for families traveling with children. Used towels were left in the closet from previous travelers.
We later learned that the hotel is being used to house vulnerable members of the community. While I support efforts to help those in need, this setup was neither communicated to guests nor managed in a way that made the environment feel safe or sanitary.
We made the decision to check out immediately. This hotel is not suitable for travelers expecting a clean, comfortable, and safe stay. I strongly recommend looking elsewhere until management makes significant improvements and increases transparency about the current use of the facility.
Trisha
Stayed 3 nights in Jul 2025
