2/10 Terrible
Verified traveller
Feb 20, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAMILIES DO NOT STAY HERE
1. Checkin problems
My wife and 2 year old stood at the desk for an hour, until I contacted hotels.com to solve the problem myself. Hotels.com emailed my reservation. The reception man was clueless.
2. Poor area
My family and I werr walked through a dangerous night time area for families.
3. Incompetent Checkin
The guy was a bumbling dolt who couldnt get the right key to the apartment. He made us stand in a dark hallway, just outside the apartment room we rented, until he could get the correct key. The front desk and our room were ten minutes apart. Actually, he never did get the correct key. He was forced to use a metal key instead of the plastic key card.
4. The room was cold and dirty
The apartment had not been clean for a family. There was dust in the corners and the heater did not work.
5. Bad area
There was a alarge police sign warning written on the wall warning against illegal activities. Along with the poor neighborhood, I was worried the sign hinted at illegal activities that surrounded me.
We checked out the next day. The hotel is perfect for young people who need a place to "crash" for a few hours after a long night. However, do not bring yoir wife or child here. You have been warned.