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Mandarin Oriental, Guangzhou

5.0 star property
5-star luxury hotel near Canton Tower, connected to a shopping center

Choose dates to view prices

Photo gallery for Mandarin Oriental, Guangzhou

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Property preview
Ballroom
Superior Room | Reception
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Taikoo Hui
    ‪3 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds

Lounge

Club Deluxe, Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lobby

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Lobby

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Lobby

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Reception

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Hilton Guangzhou Tianhe

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  • Pool
  • Spa
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4.3 out of 5, Excellent, 1,002 reviews
The price is CA $119
CA $139 total
includes taxes & fees
Jan 12 - Jan 13
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About the area

Guangzhou

Heart of Guangzhou.Within a 10-minute walk of this Tianhe hotel, you'll find Taikoo Hui and Grandview Mall. OneLink Walk and Tianhe Stadium are also within half a mile (1 km).

What's nearby

  • Taikoo Hui - 3 min walk - 0.3 km
  • OneLink Walk - 5 min walk - 0.4 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • Tee Mall - 12 min walk - 1.1 km

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Jiang by Chef Fei - ‬3 min walk
  • ‪Bingsheng Restaurant 炳胜品味 - ‬2 min walk
  • ‪悦铂尼 Ebony - ‬3 min walk
  • ‪Mikisi Japanese Bistro - ‬3 min walk
  • ‪The Loft - ‬3 min walk

About this property

Mandarin Oriental, Guangzhou

5-star luxury hotel near Canton Tower, connected to a shopping center
Mandarin Oriental, Guangzhou offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 18729 square feet (1740 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and multilingual staff are also featured at the luxury Mandarin Oriental, Guangzhou.

This 5-star Guangzhou hotel is smoke free.

  • 263 guestrooms or units
  • Meeting rooms
  • 18729 sq ft of conference space
  • 1740 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Spa
  • Free WiFi
  • Restaurant
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The price is CA $399
CA $465 total
includes taxes & fees
Jan 12 - Jan 13
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 816.2 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 320 out of 400 reviews
Rating 8 - Good. 56 out of 400 reviews
Rating 6 - Okay. 16 out of 400 reviews
Rating 4 - Poor. 3 out of 400 reviews
Rating 2 - Terrible. 5 out of 400 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yuan

Stayed 3 nights in Oct 2025

10/10 Excellent

Que

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Clean room, staff was helpful and was in a convenient place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Louis W Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Xilun

Stayed 1 night in Sep 2025

10/10 Excellent

Xilun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall very nice and comforting. Great rest and recovery after a long day
Stayed 1 night in Sep 2025

10/10 Excellent

Kok keong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

zhaoming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morden masterpiece infused with the elegance of classical chinese design! Excellent
Stayed 3 nights in Aug 2025

6/10 Okay

Micheal Minh

Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Stayed 4 nights in Sep 2025

10/10 Excellent

Yew Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book it for my parents, They said they love it. Great place. Thank you
Stayed 2 nights in Aug 2025

8/10 Good

FELIX

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of course. Here is a hotel review that focuses on the details you requested, staying well within the word count. *** My recent stay at The Lexington Hotel was defined by a wonderful attention to detail that truly personalized the experience. While every staff member was courteous and efficient, I must give a special mention to Sarah at the front desk. Her professionalism during check-in was impeccable; she was both warm and incredibly efficient, explaining all the hotel amenities clearly without ever making me feel rushed. The room was comfortable and quiet, perfect for a restful night, but it was a small, unexpected gesture that truly made my stay memorable. Upon noticing the book I was carrying, Sarah mentioned that the hotel had a small gift for guests who are readers. Later, a beautiful, handcrafted bookmark was delivered to my room with a note hoping I enjoyed my current read. As an avid reader, I cannot overstate how much I appreciated this. It was such a thoughtful and perceptive touch that went far beyond the standard chocolates on the pillow. It showed that the hotel sees its guests as individuals with unique hobbies and interests. That bookmark is now a cherished keepsake I use daily, and it will always remind me of my pleasant stay. This level of considerate service is a testament to the hotel's commitment to genuine hospitality. It’s the difference between a place that simply provides a bed and one that offers a thoughtful, personalized experience. I left fee
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2025

10/10 Excellent

Zhengwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Zhongzheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent service!
Stayed 2 nights in Aug 2025

6/10 Okay

Lincoln

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a bit hectic at 3pm.
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Stayed 2 nights in Jul 2025

2/10 Terrible

Sharon

Worst service

We got an email saying we have complimentary drinks and beer so we drank it. After when we checked out they say our room was not qualified for the free drinks. I was very upset as to why I got the email in the first place if my room was not qualified.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caleb

Stayed 2 nights in Jul 2025

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Stayed 10 nights in Jul 2025

10/10 Excellent

Cheng Shu

Stayed 2 nights in Jul 2025

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay here already. It has been great so far. Polite and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Allison

Stayed 2 nights in Jul 2025