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Sheraton Guangzhou Hotel

5.0 star property
5-star luxury hotel near Taikoo Hui, connected to a shopping center

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Sheraton Guangzhou Hotel

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Club Premier Suite, Club lounge access, 1 Bedroom Suite
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Presidential Suite, 1 Bedroom | City view

Overview of Sheraton Guangzhou Hotel

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000
  • Popular LocationTaikoo Hui9 min walk
  • Popular LocationCanton Tower6 min drive
  • Popular LocationCanton Fair Complex9 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)48 min drive

Room options

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

View from room

Grand Deluxe, Guest room, 1 King, City view, Corner room

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 2 Twin

  • 39.9 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

View from room

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

Minibar, in-room safe, desk, laptop workspace

Club Deluxe, Club lounge access, Guest room, 1 King

  • 39.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 2 Twin/Single Bed(s), City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 2 Twin/Single Bed(s), City view

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

  • 39.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

Superior, Guest room, 1 King, City view

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe, Guest room, 1 King, City view

Minibar, in-room safe, desk, laptop workspace

Deluxe, Guest room, 1 King, City view

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Guangzhou Marriott Hotel Tianhe
Pool
Hot tub
Spa
Kids pool
4.6 out of 5, Wonderful, (592)
The price is CA $342
per night
CA $399 total
includes taxes & fees
3 May - 4 May
Guangzhou Marriott Hotel Tianhe

About the area

Guangzhou

City center stay.A stay at this Tianhe hotel places you within half a mile (1 km) of Taikoo Hui and 3 miles (5 km) of Canton Tower. Baiyun Mountain and Yuexiu Park are also within 6 miles (10 km).

What's nearby

  • Taikoo Hui - 9 min walk
  • Baiyun Mountain - 5 min drive
  • Canton Tower - 6 min drive
  • Beijing Road Pedestrian Street - 8 min drive
  • Canton Fair Complex - 9 min drive

Getting around

  • Guangzhou East Railway Station - 8 min drive
  • Shipaiqiao Station - 10 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • Jiang By Chef Fei - 6 min walk
  • The Taikoo Lounge - 4 min walk
  • 川国演义 - 5 min walk
  • 秋叶港式寿司吧 - 5 min walk
  • 广州萨莉亚餐饮有限公司 - 5 min walk

About this property

Sheraton Guangzhou Hotel

5-star luxury hotel near Taikoo Hui, connected to a shopping center
Sheraton Guangzhou Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Sheraton Guangzhou Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 1 building
  • 445 guestrooms or units
  • 33 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 47
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower
  • Roll-in shower width (inches): 31
  • Sign language-capable staff
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 39
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LED TV
  • Digital channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Guangzhou Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night
  • Credit card charges are subject to a surcharge of 100 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The tax ID number is 9144010169154142X5. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 371 out of 647 reviews" "
Rating 8 - Good. 215 out of 647 reviews" "
Rating 6 - Okay. 38 out of 647 reviews" "
Rating 4 - Poor. 15 out of 647 reviews" "
Rating 2 - Terrible. 8 out of 647 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

C K WILLIAM

Stayed 1 night in Jan 2024

10/10 Excellent

chung fai

Stayed 3 nights in Dec 2023

8/10 Good

Jiajun

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and easy access to shopping malls and airport but facilities a bit old
Stayed 10 nights in Dec 2023

10/10 Excellent

Kuangchih

Stayed 1 night in Dec 2023

8/10 Good

Choi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Wai Ying Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice and always offers help promptly.
Stayed 2 nights in Nov 2023

10/10 Excellent

ELLEN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place.
Stayed 1 night in Nov 2023

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, Zero Zhang went out of her way to help.
Stayed 8 nights in Oct 2023

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 2 nights in Nov 2023

2/10 Terrible

Ching

Stayed 1 night in Nov 2023