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Hostal Urban

Property class: 1
Hostel near Paseo Cayala in Guatemala City

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Photo gallery for Hostal Urban

A modern interior with seating arrangements, a green wall, and string lights.
A hotel room with a bed, a desk, a refrigerator, a TV, and a window with a view of buildings.
A café interior with a blue patterned wall, a wooden bar counter, two red stools, and a coffee machine.
A curved staircase with a metal railing, leading to a second-floor landing with a door.
A person sitting at a table with a laptop, a coffee cup, and a potted plant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
Vía 7, 3-65, Guatemala City, Guatemala, 01004
  • Place, Avenida La Reforma
    ‪6 min walk‬
  • Place, Torre del Reformador
    ‪10 min walk‬
  • Place, Guatemala City Hall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Basic Double Room

A single bed with a wooden frame and white bedding, a nightstand with towels, a ceiling fan, a window with a view of buildings, and a tiled floor.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Basic Double Room

A room with a bed, a chair, a blue wall, a ceiling light fixture, and a small table with a lamp.

Basic Double Room

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room, Balcony

Basic Double Room, Balcony

Basic Double Room, Balcony

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the area

Guatemala City

Heart of Guatemala City.Within a 10-minute walk of this Zona 4 hostel, you'll find Avenida La Reforma and Botanical Garden. Torre del Reformador and Centro Cívico are also within half a mile (1 km).
View more Hostels in Guatemala CityOpens in a new window

What's nearby

  • Avenida La Reforma - 6 min walk - 0.6 km
  • Botanical Garden - 10 min walk - 0.8 km
  • Torre del Reformador - 10 min walk - 0.9 km
  • Estadio Nacional Mateo Flores - 10 min walk - 0.9 km
  • Guatemala City Hall - 11 min walk - 1.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 18 min drive

Restaurants

  • ‪& Cafe Aeropuerto - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪bobalicious - ‬7 min drive
  • ‪Cevicheria Los Chavos - ‬6 min drive
  • ‪pupuseria 5ta calle y 12 ave zona 11 - ‬6 min drive

About this property

Hostal Urban

Hostel near Paseo Cayala in Guatemala City
Public spaces have free WiFi.

This Guatemala City hostel is smoke free.

  • 16 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
Hostal Urban offers 16 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

Frequently asked questions

How close is Hostal Urban to the airport?

Hostal Urban is 3.6 mi (18-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

Does Hostal Urban have an airport shuttle?

Airport shuttle services are not available at Hostal Urban.

Does Hostal Urban offer free breakfast?

Hostal Urban does not offer free breakfast.

Is there a casino at Hostal Urban?

No, there is no casino at this hostel.

What time is check-in at Hostal Urban?

Check-in begins at 2:00 PM.

Is there free parking at Hostal Urban?

Free parking is not available at this hostel.

Does Hostal Urban have a pool?

Hostal Urban does not have a pool.

Does Hostal Urban have a spa?

There are no spa services available at this hostel.

How close is Hostal Urban to downtown Guatemala City?

Hostal Urban is 1.2 mi away from Guatemala City.

Hostal Urban Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 3 out of 17 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location, decent room for the price, nice quiet coffee shop in the same property. They ask you to leave a deposit or your ID. Not a bad place to stay place to stay for a couple of nights for the price.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nate

Liked: Cleanliness, staff & service

Great value for the cost

The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4. One bonus of location is the nearby mall and supermarket.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Magin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Nate

Liked: Cleanliness, staff & service

Nothing special

It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place.
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
They wouldnt let me check in unless they kept my passport (totally illegal) or pay a deposit with no receipt… I asked for a mug and a pan for hot water, and they took a photo of me with the pan/mug as proof that they lent it.. first time in my life to see this ridicoulous and terrible customer service practices..
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Hans

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldn’t even shower there. I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Maribel

Disliked: Amenities, property conditions & facilities
Un lugar no muy vistoso y ubicado en una zona no muy agradable, aparte de peligrosa.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Cristian

Disliked: Cleanliness, amenities, property conditions & facilities
No me volvería a hospedar en este lugar. Varias cosas, el suelo de la cocina era de cubos de vidrio, los cuales estaban rotos y de hecho solo tenía una cinta transparente encima. Existe un alto riesgo de cortarse. Tengo fotos y videos que lo prueban Los paños manchados, las sábanas y fundas de almohadas rotas. El baño olía mal y estaba super sucio. Nada es como en las fotos.
Block del suelo roto con cinta en media cocina
El pie se va ahí y terminas en el hospital
Baño sumamente sucio
Baños asquerosos. No sé cómo algún hotel tiene estos paños
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención del personal
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

John

Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

eddy

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JOSE MISAEL

Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Nate

Stayed 1 night in Oct 2025