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Hotel Casa Veranda

3.5 star property
3.5-star hotel near Avenida La Reforma

Choose dates to view prices

Photo gallery for Hotel Casa Veranda

A restaurant with a covered outdoor seating area, red upholstered chairs, and a green wall in the background.
A bar area with a counter, seating, and a display of liquor bottles.
A hotel room with a dining area, a sofa, a coffee table, and a TV.
A multi-story hotel with a central atrium, balconies on each floor, and a well-lit entrance.
A balcony with a city view, a green railing, and a logo for Casa Veranda Hotel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
12 Calle, 1-24 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Embassy of Mexico in Guatemala
    ‪10 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suites, 2 Double Beds

A hotel room with two beds, a desk, a chair, a wardrobe, and a large mirror.

Junior Suites, 2 Double Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Master Suite 1 King Bed

A hotel room with a large bed, a desk with a telephone, a television, and a balcony with a view of the city.

Master Suite 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Master Suite, 2 Double Beds

A hotel room with two beds, a TV, wooden furniture, and a hallway leading to a bathroom.

Master Suite, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for MASTER SUITE

In-room safe, desk, laptop workspace, blackout drapes

MASTER SUITE

  • 80 sq m
  • Sleeps 3
  • 1 Double Bed and 1 King Bed
  • Free WiFi

JUNIOR SUITE TWO DOUBLE BEDS

  • Sleeps 5
  • Free WiFi

View all photos for Junior suite

A hotel room with a large bed, a desk, a chair, and a mirror.

Junior suite

  • 40 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

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About the area

Guatemala City

Heart of Guatemala City.Within a 10-minute walk of this Zona 10 hotel, you'll find Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 2 miles (3 km).

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 5 min walk - 0.4 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.9 km
  • Oakland Mall - 13 min walk - 1.1 km
  • La Aurora Zoo - 14 min walk - 1.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Zielo - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Applebee's - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Casa Veranda

3.5-star hotel near Avenida La Reforma
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, spa services, and multilingual staff are also featured at the business-friendly Hotel Casa Veranda.

This 3.5-star Guatemala City hotel is smoke free.

  • 86 guestrooms or units
  • 12 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Casa Veranda offers 86 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, facials, and manicures and pedicures.

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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55.00
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 35.6

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 54
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 55 per pet (varies based on length of stay) plus USD 54 one-time cleaning fee
  • Early check-in fee: USD 55.00 (subject to availability)
  • Late check-out fee: USD 35.6 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 166-2007-D

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

How close is Hotel Casa Veranda to the airport?

Hotel Casa Veranda is 2.4 mi (5-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Casa Veranda?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on Aug 11, 2026 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Casa Veranda have an airport shuttle?

Hotel Casa Veranda offers an airport shuttle from 4:00 AM to midnight, on request, for a charge of USD 16. per person, one-way.

Does Hotel Casa Veranda offer free breakfast?

Free breakfast isn’t provided at Hotel Casa Veranda, but buffet breakfast is offered for a fee of USD 18 for adults and USD 9 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hotel Casa Veranda?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa Veranda?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in costs USD 55.00 (subject to availability).

Is there free parking at Hotel Casa Veranda?

Free parking is not available at this hotel.

Does Hotel Casa Veranda have a pool?

Hotel Casa Veranda does not have a pool.

Does Hotel Casa Veranda have a restaurant?

Hotel Casa Veranda is home to La Pergola, which features international cuisine and light fare.

Does Hotel Casa Veranda have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and mani/pedis.

How close is Hotel Casa Veranda to downtown Guatemala City?

Hotel Casa Veranda is 2.4 mi away from Guatemala City.

Hotel Casa Veranda Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1011 reviews
Rating 8 - Good. 194 out of 1011 reviews
Rating 6 - Okay. 88 out of 1011 reviews
Rating 4 - Poor. 29 out of 1011 reviews
Rating 2 - Terrible. 37 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot good food good person front desk
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at the best location!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
It was a fantastic hotel and would absolutely suggest it to anyone.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Love this place
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and helpful. The Rooms have ample space. The reception staff were very helpful with Taxes and Tours, and the housekeeping staff always attentive to the clean limit of the room. The breakfast buffet consistently great. Eggs made to order and fabulous fruit. I especially enjoyed having the green juice and omelettes along with the traditional breads.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Staff was wonderful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

TULA

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here because although still needs improvement in somethings, staff it’s great and beds are very comfortable. It’s also clean and it’s in a great location. Plus it has a kitchenette. I will continue staying here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
It's an older property but very well maintained and a great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Friendly staff! Great suite! Second time staying here. Truly enjoy this place.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Mirna E

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, excellent location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, and the staff was nice!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommended a great place to stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, large rooms, food at restaurant was tasty, staff are very friendly.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Keilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel to stay in town
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Such a great hotel and in the safest part of Guatemala City. It is walkable to great shops and restaurants. Staff were pleasant and the room extremely clean and spacious.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Staff was super friendly. Very comfortable and enjoyed my stay. Would definitely stay here again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, clean and spacious, a great bed. Good service. The buffet breakfast was delicious
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Pedro

Liked: Cleanliness, amenities
Room size, staff was great
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the airport! Will definitely stay here again!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great Service, Clean and save
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Tajmeil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the mall and also restaurant the staff was very nice and helpful room was also big i would definitely stay here again
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Perfect for an overnight stay in the city
Stayed 1 night in Aug 2025