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Hotel Casa Veranda

3.5-star property
12 Calle, Guatemala City, Guatemala 1-855-887-0424
5.0 out of 5
Exceptional!
See all 4 travelocity Reviews

"very friendly service, great breakfast, nice amenities, and the dolce gusto nescafe machine is a nice touch " More

By a verified traveller on Sun 14 Jan 2018

Points Of Interest

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Hotel Description

3.5-star hotel near Avenida La Reforma

Heart of Guatemala City

Within a 10-minute walk of this Zona 10 hotel, you'll find Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 2 miles (3 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. A snack bar/deli, dry cleaning, and luggage storage are also on offer.

Junior Suites, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $114* Per night/room 27 Apr. - 28 Apr.

Master Suite 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Casa Veranda ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Casa Veranda

Everyone (3)
5 out of 5
Good

Posted by on 22 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by *

Hello Alex! Thank you for your kind review of Casa Veranda Hotel. We are glad to hear that your experience was a good one. If you have any other questions or need more information, please don't hesitate to ask - we hope to welcome you back to our hotel soon!

5 out of 5

Posted by on 11 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Hotel Casa Veranda

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5

very nice hotel

Pros: also great location, very safe
very friendly service, great breakfast, nice amenities, and the dolce gusto nescafe machine is a nice touch

Posted by , from Guadalajara on 14 Jan. 2018

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Comment from Hotel Management

16 Jan. 2018 by .

Thank you for your comments, hope to see you again. Best regards,

5 out of 5

Posted by , from Clinton on 22 Jan. 2024

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About the Hotel Casa Veranda

Location 12 Calle, Guatemala City, Guatemala 1010

Property Features

Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Casa Veranda. This 3.5-star Guatemala City hotel is smoke free.

  • 90 guestrooms or units
  • 12 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Casa Veranda offers 90 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • In-room kitchenette
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

La Pergola - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Casa Veranda offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • Pets Allowed-Specific Rooms Only
  • Cash or credit card deposit required
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free 11
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 81 per person (one-way)
  • Airport shuttle fee per child: USD 81 (one-way)
  • Pet fee: USD 40 per pet, per night
  • Early check-in fee: USD 36.60 (subject to availability)
  • Late check-out fee: USD 36.60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Veranda
  • Casa Veranda Guatemala
  • Hotel Casa Veranda Guatemala
  • Hotel Mercure Casa Veranda
  • Mercure Casa Veranda
  • Mercure Casa Veranda Guatemala
  • Mercure Casa Veranda Guatemala Hotel
  • Mercure Casa Veranda Hotel
  • Mercure Guatemala Casa Veranda
  • Mercure Hotel Guatemala
  • Mercure Casa Veranda Guatemala Guatemala City
  • Mercure Guatemala City
  • Hotel Casa Veranda Guatemala City
  • Casa Veranda Guatemala City
  • Hotel Casa Veranda Hotel
  • Hotel Casa Veranda Guatemala City
  • Hotel Casa Veranda Hotel Guatemala City

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.