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Hotel Indigo Hakone Gora by IHG

Property class: 4.5
4.5-star luxury hotel near Hakone Gora Park

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Photo gallery for Hotel Indigo Hakone Gora by IHG

Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom
Suite, 2 Single Beds, River View (Private Hot Spring)
Bar (on property)
Courtyard
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for Standard Room

Down comforters, minibar, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Private Hot Spring)

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Twin Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(29 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Twin Beds, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(37 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(14 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom

Suite, 1 King Bed (Private Hot Spring)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Hakone

Gora stay.With a stay at this Gora hotel, you'll be within half a mile (1 km) of Hakone Gora Park and 2 miles (3 km) of Hakone Open Air Museum. Also, Ōwakudani is within 3 miles (5 km) and Hakone Shrine is within 6 miles (10 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 2 min walk - 0.2 km
  • Hakone Gora Park - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.1 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬6 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪リバーサイド・キッチン＆バー - ‬1 min walk
  • ‪奈可むら - ‬14 min walk

About this property

Hotel Indigo Hakone Gora by IHG

4.5-star luxury hotel near Hakone Gora Park
Hotel Indigo Hakone Gora by IHG offers its guests hot springs and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and concierge services are also featured at the luxury Hotel Indigo Hakone Gora by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 2020
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.

Similar properties

Hot springs
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,833 reviews
The price is CA $538
CA $653 total
May 7 - May 8
Hakone Kowakien TEN-YU

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Frequently asked questions

How close is Hotel Indigo Hakone Gora by IHG to the airport?

Hotel Indigo Hakone Gora by IHG is 62.3 mi (124-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Hakone Gora by IHG?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Hakone Gora by IHG on Apr 27, 2026 start from CA $325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Hakone Gora by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Hakone Gora by IHG.

How close is Hotel Indigo Hakone Gora by IHG to the beach?

This hotel is 16 mi (53-min drive) from Miyukinohama Beach and 17.3 mi (61-min drive) from Yugawara Beach. Don't forget your sunscreen!

Does Hotel Indigo Hakone Gora by IHG offer free breakfast?

Free breakfast isn’t provided at Hotel Indigo Hakone Gora by IHG, but buffet breakfast is offered for a fee of JPY 4900 for adults and JPY 2300 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Indigo Hakone Gora by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Hakone Gora by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Indigo Hakone Gora by IHG?

This hotel offers free self parking.

Does Hotel Indigo Hakone Gora by IHG have a pool?

Hotel Indigo Hakone Gora by IHG does not have a pool.

Does Hotel Indigo Hakone Gora by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Indigo Hakone Gora by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Hakone Gora by IHG to downtown Hakone?

Hotel Indigo Hakone Gora by IHG is 1.8 mi away from Hakone.

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1002 reviews
Rating 8 - Good. 137 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, amenities
It’s a short stay and everything was very nice !
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Stayed 3 nights in Dec 2025

10/10 Excellent

Munita

Staff were incredible, very helpful and accommodating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful rooms and grounds, so close to all that Hakone has to offer- with convenient pick up and drop off. Really helpful, especially when some weather changed our plans.
Stayed 1 night in Sep 2025

10/10 Excellent

Yer

Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and the room were very comfortable. The staff were outstanding.
Stayed 2 nights in Jan 2026

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a really nice hotel. We expected it to be a tranquil ryokan, but it instead had more of a resort feel with a lot of families using the spa area. It’s also not out in the hills, instead the rooms face houses and shops. Despite these surprises the room was amazing, the staff were excellent and the food was divine. Just noting so that others aren’t surprised.
Stayed 2 nights in Dec 2025

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness
The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view!
Stayed 1 night in Dec 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great connecting rooms. Helpful staff.
Stayed 3 nights in Dec 2025

6/10 Okay

SANG SOO, Torrance

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I expect Japanese style hot spring hotel for relax but it was not as normal American standard resort including hotel facility and food.
Stayed 1 night in Dec 2025

10/10 Excellent

Monica, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Hakone . The in room onsen was wonderful. Highly recommend this hotel when visiting this area.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff services and how polite and understanding everyone is
Stayed 1 night in Dec 2025

10/10 Excellent

get nee

Stayed 3 nights in Dec 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely. clean, comfortable and very cozy
Stayed 1 night in Dec 2025

10/10 Excellent

Kamrie

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

Metoo

Stayed 1 night in Dec 2025

10/10 Excellent

Art

Stayed 1 night in Dec 2025

10/10 Excellent

indervir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tubs are great, room layout is perfect for private hot tub use. Staff was awesome especially bartender Yasuke.
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia Faye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was stunning, large and very luxurious. The staff were fantastic and the free shuttle bus into Gora was so handy.
Stayed 1 night in Sep 2025

10/10 Excellent

Ji Hin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent stay here at Hotel Indigo Hakone. The staff were incredibly helpful and courteous. They speak excellent English as well. The lounge area is nice. The room is even nicer. Big and spacious. Amenities are great and there’s a Nespresso machine. The private onsen is big and clean. The HVAC is too silent which led us to think it wasn’t functioning. But it actually was. Overall I highly recommend this location. And I highly recommend you rent a car instead of taking public transportation.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant, very clean, friendly and helpful staff. I enjoyed the private hot bath and had wonderful stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
onsen was amazing. food was pretty good.
Stayed 2 nights in Nov 2025

2/10 Terrible

Natalia

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Fen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean space, beautifully and thoughtfully curated. The best is the warmth and helpfulness of the staff. They work as though they love what they do. I appreciate the seamless process for check in and the promptness of each team member I very much appreciated the free shuttle service available to and from Gora station, especially during these cold winter days!
Stayed 1 night in Dec 2025