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Mercure Hotel Hamburg City

4.0 star property
4-star hotel near Miniatur Wunderland

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Photo gallery for Mercure Hotel Hamburg City

Exterior
Exterior
Bar (on property)
Bar (on property)
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Amsinckstr. 53, Hamburg, HH, 20097
  • Place, Hamburg Wholesale Market
    ‪7 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪9 min walk‬
  • Place, Moenckebergstrasse
    ‪16 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

View from room

Privilege, Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed

  • City view
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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Exterior

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,023 reviews
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CA $119 total
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Jul 12 - Jul 13
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About the area

Hamburg

Hamburg-Mitte stay.Your stay at this Hamburg-Mitte hotel places you within 3 miles (5 km) of Miniatur Wunderland and St. Pauli Piers. Hamburg Wholesale Market and Mehr!-Theater am Großmarkt are also within half a mile (1 km).

What's nearby

  • Hamburg Wholesale Market - 7 min walk - 0.7 km
  • Mehr!-Theater am Großmarkt - 9 min walk - 0.8 km
  • Moenckebergstrasse - 16 min walk - 1.4 km
  • Hamburger Kunsthalle - 20 min walk - 1.7 km
  • Miniatur Wunderland - 5 min drive - 2.3 km

Getting around

  • Hammerbrook S-Bahn - 6 min walk
  • Hamburg Central Station - 18 min walk
  • Hamburg Airport (HAM) - 42 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Ristorante Alitalia - ‬9 min walk
  • ‪The Garden's Table - ‬8 min walk
  • ‪RoofDrop Bar - ‬9 min walk

About this property

Mercure Hotel Hamburg City

4-star hotel near Miniatur Wunderland
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, a terrace, and multilingual staff are also featured at the business-friendly Mercure Hotel Hamburg City. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hamburg hotel.

  • 187 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mercure Hotel Hamburg City offers 187 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Novotel Hamburg City Alster
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  • Spa
  • Pet friendly
  • Free WiFi
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includes taxes & fees
Jun 21 - Jun 22
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 49-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hamburg City
Mercure Hotel Hamburg City
Mercure Hamburg City Hamburg
Mercure Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

How close is Mercure Hotel Hamburg City to the airport?

Mercure Hotel Hamburg City is 8 mi (42-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hotel Hamburg City?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Hamburg City on Jul 5, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Hamburg City have an airport shuttle?

Airport shuttle services are not available at Mercure Hotel Hamburg City.

How close is Mercure Hotel Hamburg City to the beach?

This hotel is 6.8 mi (40-min drive) from Övelgönne and 10.9 mi (39-min drive) from Elbstrand. Don't forget your sunscreen!

Does Mercure Hotel Hamburg City offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Hamburg City, but buffet breakfast is offered for a fee of EUR 26 for adults and EUR 13 for children.

Is there a casino at Mercure Hotel Hamburg City?

No, there is no casino at this hotel, but Casino Esplanade (4-min drive) and Casino Reeperbahn (6-min drive) are nearby.

What time is check-in at Mercure Hotel Hamburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Hotel Hamburg City?

Free parking is not available at this hotel. Self parking is available for EUR 28 per day.

Does Mercure Hotel Hamburg City have a pool?

Mercure Hotel Hamburg City does not have a pool.

Does Mercure Hotel Hamburg City have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Hotel Hamburg City have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Hamburg City to downtown Hamburg?

Mercure Hotel Hamburg City is 1.1 mi away from Hamburg.

Mercure Hotel Hamburg City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 1003 reviews
Rating 8 - Good. 488 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy property, friendly staff, good breakfast
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Darcy Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit of a walk to things but not too bad
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Miriam Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet, even thg close to street

Friendly staff, clean, comfortable room. Excellent soundproofing against busy street outside when windows were closed at night. Will definitely be one of the choices for Hamburg hotels again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ISC hotel

Everything was as expected. Yes I would recommend this hotel. I used this hotel to attend ISC.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
nice spacious and very clean room
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Benjamin

Liked: Cleanliness
Okay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Tolles upgrade
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Janne Christian

Liked: Staff & service, room comfort
The breakfast is close to excellent, even for us active people who demand more fuel than some simple white bread, cookies etc. The staff was friendly and communication was easily executed in english (in contrast to most of the staff at Deutsche Bahn - unbelievable!!). The only minus I can think of was the hair of a previous guest all over the place in the bathroom...
Stayed 1 night in Feb 2025
Verified

8/10 Good

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Hubertus J.P.

Disliked: Cleanliness, staff & service, amenities
The hotel is looking nice from the outside, but is "refurbished" and still old inside...Old floor carpet, terrible elevator etc. How can you make a wardrope in steel looking like a container, which makes a hell of a noise to open and close... They empty the garbage container at 5am in front of our room, how nice is this... We have tried a lot of hotels in Hamburg, but this is the wurst experience we ever had
Stayed 1 night in Dec 2025
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, but not what I expected.
Verified

6/10 Okay

John

Liked: Cleanliness
Cold especially the bar. Limited drink selection. No parking. Difficult to find paring locally unless you know the area. Constantly going to parking meter to top up. Room not being cleaned during stay.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Heike

Liked: Cleanliness, amenities, property conditions & facilities
Nettes und zuvorkommendes Personal
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Schöne Zimmer
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sabine

Liked: Cleanliness, amenities, property conditions & facilities
Alles absolut in Ordnung
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Franziska

Liked: Cleanliness, property conditions & facilities
Das Zimmer war sauber, das Personal war freundlich.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

POLAT

Disliked: Cleanliness, staff & service, amenities
Otel.insaar halinde . Asansorler calismiyor . Gurultu var sabah . Kahvaltu 10:30 a kadar ve hic esneklik yok !!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal und gutes Zimmer.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eduard

Liked: Cleanliness, amenities, property conditions & facilities
War sehr gut
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Daniel

In der Beschreibung steht Fitness - Gäste haben Zugang zu einem Fitnesscenter in der Nähe, freier Eintritt. Leider stimmt dies nicht.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Es war soweit alles tadellos. Wir hatten Probleme beim Einschlafen, weil eine Lüftung defekt schien. Die Mitarbeiterin an der Rezeption hat sich dies angenommen und war sehr freundlich und entgegenkommend. Keine Diskussion, sondern sehr empathisch.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Özdemm

Liked: Cleanliness, staff & service, amenities
Kein Bademantel und schlappen nach dem duschen leider
Stayed 1 night in Jan 2026