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Steigenberger Hotel Hamburg

Hotel near Neuer Wall, connected to a shopping center in Hamburg

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Exterior
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Lobby
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪9 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room

9.6 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Suite

  • 71 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room

8.8 out of 10
Excellent
(11 reviews)
  • 41 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room (Riverside)

9.4 out of 10
Exceptional
(26 reviews)
  • 34 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 86 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Presidential Suite

  • 184 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

Ruby Lotti Hotel Hamburg

Hamburg City Center
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, 1,002 reviews
The price is CA $165
CA $176 total
includes taxes & fees
Feb 1 - Feb 2
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About the area

Hamburg

City center stay.A stay at this Hamburg City Center hotel places you steps from International Baptist Church of Hamburg and within a 5-minute walk of Neuer Wall. Bleichenhof-Passage Hamburg and St. Nikolai Church are also within half a mile (1 km).

What's nearby

  • Neuer Wall - 2 min walk - 0.2 km
  • St. Michaelis Church - 6 min walk - 0.5 km
  • Hamburg City Hall - 8 min walk - 0.7 km
  • Miniatur Wunderland - 9 min walk - 0.8 km
  • Elbe Philharmonic Hall - 11 min walk - 1.0 km

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬3 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪Daily - ‬1 min walk
  • ‪Thai Food - ‬3 min walk
  • ‪Bar Bleu Tortue - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Hotel near Neuer Wall, connected to a shopping center in Hamburg
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Steigenberger Hotel Hamburg. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Interior
Fraser Suites Hamburg
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,006 reviews
The price is CA $219
CA $234 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day
  • Towels fee: EUR 0 per accommodation, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Steigenberger Hotel Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1016 reviews
Rating 8 - Good. 230 out of 1016 reviews
Rating 6 - Okay. 63 out of 1016 reviews
Rating 4 - Poor. 35 out of 1016 reviews
Rating 2 - Terrible. 21 out of 1016 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CELESTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect area. The rooms and bed were cozy. It was in walking distance to a lot of attractions, transportation and food areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mousa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities
Nice location, beautiful view, close to shopping. The valet was rude. I don’t think they like foreigners.
Stayed 2 nights in Sep 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect experience

Stayed 1 night in Sep 2025

2/10 Terrible

Rich

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Edel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is just a lovely hotel. Super comfortable, beds great, beautiful situation, I felt Bally worked out the lights (duh) and that was me sorted. Would happily hang out there for days.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a wonderful location along the water.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Generally clean and very well kept. Service was friendly but dropped the ball on a number of occasions
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Clive, Paphos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By all accounts this was one of the finest hotels we have stayed in. Great service, excellent location, unbelievably good breakfast. Staff couldn’t do more to help. Well done Steigenberger, we will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Clive, Paphos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stop over in Hamburg, situated in the centre of Hamburg! The breakfast is quite unbelievable. Will stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Steingenberger. Beautiful hotel, great aide room, awesome breakfast, and fantastic service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had, and the view, was spectacular. I felt blessed with the room they chose for me. Very spotless, comfortable and peaceful. The facility is centrally located and right next to the subway, which is good as I did a lot of sightseeing. I had a couple of tasty beers at the bar and enjoyed the service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas, Chicoutimi

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michele, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with everything in 20’min walk distance - many dining options around
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

I had an amazing experience at this hotel from start to finish. The staff were incredibly welcoming, friendly, and always ready to assist with a smile. My room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I slept like a dream. The location was perfect—close to major attractions, restaurants, and public transport. I also really appreciated the quiet atmosphere despite being so central. Overall, the attention to detail and quality of service made this a memorable stay. I would highly recommend this hotel to anyone visiting the area and will definitely stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Poul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kurt

Stayed 5 nights in May 2025

10/10 Excellent

doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great in all aspects
Stayed 1 night in May 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of my favourite hotels in Hamburg
Stayed 1 night in Apr 2025

10/10 Excellent

Cornelia, Etna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 3 nights in Apr 2025