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Steigenberger Hotel Hamburg

4.5-star luxury hotel near Neuer Wall, connected to a shopping center

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
A modern lobby with contemporary seating, glass partitions, and ambient lighting.
A spacious lobby with modern seating, a reception desk, and a large potted plant.
A chef preparing food in a kitchen with hanging lights and stainless steel appliances.
A modern hotel lobby with a reception desk, seating area, and large windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, St. Michaelis Church
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Superior Room

A hotel room with a large bed, a desk with a chair, a small table, and a view of the city through large windows.

Superior Room

9.6 out of 10
Exceptional
(56 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Suite

A hotel room with a large bed, two bedside tables, and a patterned headboard.

Superior Suite

  • Canal view
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, bedside lamps, a desk, and a wall-mounted mirror.

Junior Suite

9.6 out of 10
Exceptional
(9 reviews)
  • Canal view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains and a view of buildings outside.

Deluxe Room

9.0 out of 10
Wonderful
(12 reviews)
  • Canal view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free wired internet

View all photos for Superior Room (Riverside)

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains and a view of buildings outside.

Superior Room (Riverside)

9.6 out of 10
Exceptional
(38 reviews)
  • Canal view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Suite

A hotel room with a large bed, a chair, a small table, and a window with a view of a building.

Deluxe Suite

  • Canal view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A modern bathroom with a large sink, a bathtub, and a window offering a view of red brick buildings.

Presidential Suite

  • Canal view
  • 184 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Hamburg

City center stay.A stay at this Hamburg City Center hotel places you steps from International Baptist Church of Hamburg and within a 5-minute walk of Neuer Wall. Bleichenhof-Passage Hamburg and St. Michaelis Church are also within half a mile (1 km).

What's nearby

  • Neuer Wall - 2 min walk - 0.2 km
  • St. Michaelis Church - 6 min walk - 0.5 km
  • Hamburg City Hall - 8 min walk - 0.7 km
  • Miniatur Wunderland - 10 min walk - 0.9 km
  • Elbe Philharmonic Hall - 13 min walk - 1.1 km

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Kimchi Guys - ‬5 min walk
  • ‪Ruby Lotti Hotel & Bar - ‬3 min walk
  • ‪Jin Gui - ‬4 min walk
  • ‪L‘Osteria - ‬6 min walk
  • ‪Bar Bleu Tortue - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

4.5-star luxury hotel near Neuer Wall, connected to a shopping center
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the luxury Steigenberger Hotel Hamburg. For a fee, parking is available.

This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 38 per day; includes in/out privileges)
  • Valet parking on site (EUR 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45 per day.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 38 per day (in/out privileges)
  • Valet parking fee: EUR 45 per night (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

How close is Steigenberger Hotel Hamburg to the airport?

Steigenberger Hotel Hamburg is 7.7 mi (35-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on Nov 22, 2026 start from CA $291, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Steigenberger Hotel Hamburg have an airport shuttle?

Airport shuttle services are not available at Steigenberger Hotel Hamburg.

How close is Steigenberger Hotel Hamburg to the beach?

This hotel is 9.8 mi (43-min drive) from inoffizieller FKK Strand and 11.1 mi (31-min drive) from Elbstrand. Don't forget your sunscreen!

Does Steigenberger Hotel Hamburg offer free breakfast?

Free breakfast isn’t provided at Steigenberger Hotel Hamburg, but buffet breakfast is offered for a fee of EUR 35 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Steigenberger Hotel Hamburg?

No, there is no casino at this hotel, but Casino Esplanade (14-min walk) is nearby.

What time is check-in at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Steigenberger Hotel Hamburg?

Free parking is not available at this hotel. Self parking is available for EUR 38 per day, and valet parking for EUR 45 per night.

Does Steigenberger Hotel Hamburg have a pool?

Steigenberger Hotel Hamburg does not have a pool.

Does Steigenberger Hotel Hamburg have a restaurant?

There are 2 onsite restaurants, offering options like garden views, al fresco dining, and light fare.

Does Steigenberger Hotel Hamburg have a spa?

Yes, this hotel has a spa.

How close is Steigenberger Hotel Hamburg to downtown Hamburg?

Steigenberger Hotel Hamburg is 0.3 mi away from Hamburg.

Steigenberger Hotel Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and in the center
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay in Hamburg Overall, it was a pleasant stay. The hotel is comfortable, well located, and the staff was helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in the Steinberger...first class accommodation helped us to have a great holiday!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very good breakfast. Very nice hotel overall
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, even better service and hospitality
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Good, clean , nice, doable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, soft bedding, great breakfast. Central location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel comfortable bed big clean room excellent location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay - but the shower gel in the shower was almost empty when I arrived .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Verry acomodating staff, big clean rooms and great location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice hotel and good value
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really good to go anywhere. Good access for trains and subways. Also good access to shopping and restaurants.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to downtown Hamburg. Spa was nice and breakfast was good!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Ate in the restaurant which was excellent. On the negative side the wifi was very slow and a bit flaky. In addition we were required to join their club and provide email and phone before we could use it
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect , the location at the heart of the city, the breakfast, the room, the gym is amazing.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It was very expensive. Good location and central.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great gym, staff are friendly, breakfast has a large selection
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth staying here
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, very helpful staff. Hotel was very clean and modern.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice stay. Great, comfortable and clean room. Good service, nice staff and great breakfast.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central for transport anywhere in the city.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Le petit dejeuner etait tres bon
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Room service order did not work, and the food options were only of Indian cuisine. At a hotel like Steigenberger the cuisine should offer a wider variety.
Stayed 2 nights in Jun 2026