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Hilton Garden Inn Hangzhou West Lake

Property class: 3.5
3.5-star adults-only hotel near West Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Hangzhou West Lake

A modern interior with a central seating area, two wooden slatted structures, and a view of greenery outside.
A modern living room with a large flat-screen TV, a round coffee table, and a sofa.
A multi-story hotel with a modern design, featuring a prominent entrance with a covered area and a parking lot in front.
A modern hotel room with a bed, sofa, and a desk.
A modern kitchen with a central island, pendant lighting, and a view of the outdoors through large windows.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Jingjin Building, 228 Middle Zhonghe Rd, Shangcheng District, Hangzhou, Zhejiang
  • Place, Westlake Culture Plaza
    ‪17 min walk‬
  • Place, Hangzhou Opera
    ‪3 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪33 min drive‬

Room options

View all photos for Family Friendly Room

Room

Family Friendly Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a flat-screen TV, a nightstand, and a view of the outdoors.

Deluxe Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King room

A modern hotel room with a bed, sofa, and a small table. There is a TV mounted on the wall and a window providing a view of the city.

Superior King room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A modern hotel room with two beds, a desk, a TV, and a view of the city.

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

A modern hotel room with two beds, a large TV, and a city view.

Superior Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

A modern hotel room with a large bed, a smaller bed, a desk, and a TV.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Room

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Hangzhou

Heart of Hangzhou.Your stay at this Downtown Hangzhou hotel places you within 2 miles (3 km) of Westlake Culture Plaza and Wulinmen Wharf. Zhejiang Museum of Natural History and Zhejiang Provincial Exhibition Hall are also within 2 miles (3 km).

What's nearby

  • Westlake Culture Plaza - 17 min walk - 1.5 km
  • Zhejiang Museum of Natural History - 20 min walk - 1.7 km
  • Wulinmen Wharf - 20 min walk - 1.7 km
  • Hangzhou Opera - 3 min drive - 2.2 km
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.8 km

Getting around

  • Chaowang Road Station - 17 min walk
  • Hangzhou East Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 38 min drive

Restaurants

  • ‪KFC | 肯德基 - ‬18 min walk
  • ‪KFC (肯德基) - ‬2 min drive
  • ‪Honeymoon Dessert (满记甜品) - ‬18 min walk
  • ‪方老大面 - ‬20 min walk
  • ‪McDonald's (麦当劳) - ‬2 min drive

About this property

Hilton Garden Inn Hangzhou West Lake

3.5-star adults-only hotel near West Lake, connected to a shopping center
There's a restaurant on site. Public spaces have free WiFi. The business-friendly Hilton Garden Inn Hangzhou West Lake also features a fitness center, room service (during limited hours), and a front-desk safe. A complete renovation of Hilton Garden Inn Hangzhou West Lake was completed in March 2024.

This Art Deco Hangzhou hotel is smoke free.

  • 96 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Dining venue
Hilton Garden Inn Hangzhou West Lake offers 96 accommodations with safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

A modern hotel room with a large bed, a desk with a chair, a small table, and a large window offering a view of a building and greenery.
EVEN Hotel Hangzhou West Lake by IHG
Downtown Hangzhou
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 29 reviews
The price is CA $82
CA $95 total
includes taxes & fees
Oct 8 - Oct 9
EVEN Hotel Hangzhou West Lake by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Hangzhou West Lake

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 88 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Atour Hotel Pinghai
Atour Pinghai Road West Lake Hangzhou
Atour Pinghai
Hilton Hangzhou West Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel
Atour Hotel Pinghai Road West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hangzhou
Hilton Garden Inn Hangzhou West Lake Hotel Hangzhou

Frequently asked questions

How close is Hilton Garden Inn Hangzhou West Lake to the airport?

Hilton Garden Inn Hangzhou West Lake is 25.9 mi (38-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Hangzhou West Lake?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Hangzhou West Lake on Oct 7, 2026 start from CA $79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Hangzhou West Lake have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Hangzhou West Lake.

Does Hilton Garden Inn Hangzhou West Lake offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Hangzhou West Lake, but buffet breakfast is offered for a fee of CNY 88 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Hangzhou West Lake?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Hangzhou West Lake?

Check-in begins at 3:00 PM.

Is there free parking at Hilton Garden Inn Hangzhou West Lake?

Free parking is not available at this hotel.

Does Hilton Garden Inn Hangzhou West Lake have a pool?

Hilton Garden Inn Hangzhou West Lake does not have a pool.

Does Hilton Garden Inn Hangzhou West Lake have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Hangzhou West Lake have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Hangzhou West Lake to downtown Hangzhou?

Hilton Garden Inn Hangzhou West Lake is 1.4 mi away from Hangzhou.

Hilton Garden Inn Hangzhou West Lake Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff , great location
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite in Hangzhou

Great place in a great area
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best place in Hangzhou

Best place in Hangzhou
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Nice small hotel in a great area
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favourite in Hangzhou

Perfect little hotel with all conveniences needed
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Value for money.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned hotel
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. It excells when being compared with the counterpart in US. The overall hotel experience is 1 to 2 tiers higher.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite

My favorite place to stay in Hangzhou.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, good staffs, breakfast. Have self served washer and dryer. Convenient location. Good value.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great service, great location
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
杭州の中心部にある地下鉄「龍翔橋駅」から徒歩約15分の場所に位置しています。 ホテル内にはランチやディナーのレストランはありませんが、周辺には大小さまざまな飲食店が多くあり、食事には困りません。 朝食は充実しており満足できました。 また、チェックアウトは午後2時まで可能で、ゆったり過ごせる点も魅力です。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長輩很滿意 就是離地鐵有點遠
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗なホテルでゆっくりできました。また出張時に利用したいと思います。
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
安靜、乾淨！早餐食物還可以，但不豐富！唯一可惜 ，師傅的臉很臭，讓人食慾受影響。
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常方便，酒店員工很友善，附近很多商場，又近西湖
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的新裝潢入住體驗

服務親切有笑容，解說詳盡。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

極佳體驗

櫃檯人員親切熱情有笑容，解說詳明。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

杭州舒適之旅

接待櫃檯人員服務熱忱細心有笑容，值得稱讚。房間新裝修、設備新穎、乾淨、舒適。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Excelente!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2026