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Jen Hangzhou By Shangri-La

Property class: 4
4-star Art Deco hotel, connected to a shopping center in Downtown Hangzhou

Choose dates to view prices

Photo gallery for Jen Hangzhou By Shangri-La

An indoor space with a spiral staircase, seating area, and potted plants.
A rooftop terrace with a wooden table, chairs, a sofa, and umbrellas.
A modern interior with seating areas, large windows, and a wooden ceiling.
A modern building with a prominent 'JEN' sign on the top.
A modern living room with a sofa, chairs, a dining table, and a TV mounted on the wall.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 66 Zhongzhou Road, Gongshu District, Hangzhou, Zhejiang, 310004
  • Place, Hangzhou Peace International Convention and Exhibition Center
    ‪2 min drive‬
  • Place, Wulin Square
    ‪3 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪4 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Single Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Deluxe Single Room, 1 King Bed, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, City View

A hotel room with a large bed, a TV, a city view, a kitchenette, and a bathroom.

Deluxe Twin Room, City View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, bedside table, lamp, and a view of the city through a large window.

Deluxe Room, 1 King Bed, Garden View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room (Urban | Panoramic View)

A modern hotel room with a large bed, a desk, a dining area, and a view of the city.

Room (Urban | Panoramic View)

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Superior Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, City View

A hotel room with a large window, a bed, a desk, a chair, and a TV.

Superior Twin Room, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Garden View

A hotel room with a large bed, a small round table, a sofa, a TV, and a city view.

Superior Room, 1 King Bed, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Garden View

A hotel room with a large window, two beds, a desk, and a chair.

Superior Twin Room, Garden View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Terrace (Urban)

A modern hotel room with a bed, bedside table, lamp, and a potted plant.

Suite, Terrace (Urban)

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the area

Hangzhou

City center retreat .A stay at this Downtown Hangzhou hotel places you within half a mile (1 km) of Hangzhou Peace International Convention and Exhibition Center and 3 miles (5 km) of Westlake Culture Plaza. Zhejiang University Huajiachi Campus and Hangzhou Stadium are also within 3 miles (5 km).

What's nearby

  • Hangzhou Peace International Convention and Exhibition Center - 2 min drive - 1.6 km
  • Zhejiang University Huajiachi Campus - 3 min drive - 3.5 km
  • Wulin Square - 3 min drive - 3.7 km
  • Hangzhou Tower Shopping Mall - 4 min drive - 4.0 km
  • Hangzhou China Silk Town - 4 min drive - 3.7 km

Getting around

  • Hangyang Station - 7 min walk
  • East Railway Station (East Square) Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive

Restaurants

  • ‪海底捞（绍兴路店） - ‬2 min drive
  • ‪McDonald's (麦当劳) - ‬16 min walk
  • ‪星巴克 - ‬3 min drive
  • ‪KFC (肯德基) - ‬3 min drive
  • ‪咬不得高祖生煎 - ‬4 min drive

About this property

Jen Hangzhou By Shangri-La

4-star Art Deco hotel, connected to a shopping center in Downtown Hangzhou
Jen Hangzhou By Shangri-La offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2583 square feet (240 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Jen Hangzhou By Shangri-La.

This 4-star Hangzhou hotel is smoke free.

  • 1 building
  • 176 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Built in 2026
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Jen Hangzhou By Shangri-La offers 176 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch LED televisions come with satellite channels, pay movies, and smart speakers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

JEN Active has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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CA $153 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 136 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay movies
  • Smart speaker

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's SL.COM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jen Hangzhou By Shangri-La

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CNY 136 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, and UnionPay QuickPass.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

How close is Jen Hangzhou By Shangri-La to the airport?

Jen Hangzhou By Shangri-La is 20.3 mi (40-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Jen Hangzhou By Shangri-La?

As of Sept 3, 2026, prices found for a 1-night stay for 2 adults at Jen Hangzhou By Shangri-La on Sept 4, 2026 start from CA $137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jen Hangzhou By Shangri-La have an airport shuttle?

Airport shuttle services are not available at Jen Hangzhou By Shangri-La.

Does Jen Hangzhou By Shangri-La offer free breakfast?

Free breakfast isn’t provided at Jen Hangzhou By Shangri-La, but full breakfast is offered for a fee of CNY 136 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Jen Hangzhou By Shangri-La?

No, there is no casino at this hotel.

What time is check-in at Jen Hangzhou By Shangri-La?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Jen Hangzhou By Shangri-La?

Free parking is not available at this hotel.

Does Jen Hangzhou By Shangri-La have a pool?

Jen Hangzhou By Shangri-La features an indoor pool.

Does Jen Hangzhou By Shangri-La have a restaurant?

Yes, there is a restaurant on site.

Does Jen Hangzhou By Shangri-La have a spa?

Pamper yourself with a day at JEN Active, where you can enjoy hot stone massages, facials, and body scrubs.

How close is Jen Hangzhou By Shangri-La to downtown Hangzhou?

Jen Hangzhou By Shangri-La is 2.9 mi away from Hangzhou.

Jen Hangzhou By Shangri-La Reviews