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Alisa Hotel & Spa

Property class: 3.5
3.5-star spa hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Alisa Hotel & Spa

A hotel room with two beds, a television, a desk, and a chair.
A hotel exterior at night with illuminated signage, a visible entrance, and a seating area with a chandelier.
A multi-story hotel with balconies, a café, and a spa.
A hotel room with two wooden chairs, a small table with a water bottle, a fruit bowl, and a television mounted on the wall.
A room with two wooden chairs, a small table with a fruit bowl, and a television mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Opera House
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite with Balcony, Double Bed

A hotel room with a large bed, a headboard, and a nightstand with a lamp.

Suite with Balcony, Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, City View

A hotel room with two beds, a television, a desk, and a chair.

Family Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Triple Suite, Private Balcony

A hotel room with a large bed, a headboard, and a nightstand with a lamp.

Triple Suite, Private Balcony

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, Private Balcony

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Family Suite, Private Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite

A hotel room with two beds, a nightstand with a clock and lamp, and a wooden headboard.

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Triple Room, City View

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

City Triple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

A hotel room with two beds, a large padded headboard, bedside lamps, a nightstand with a clock, and a mirror.

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, each with a headboard, a bedside table with a lamp, a clock, and a vase with flowers.

Deluxe Double Room

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite with Balcony, Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Opera House. Hanoi Old Town Night Market and Ceramic Road are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • The Old Quarter Gallery - 7 min walk - 0.6 km
  • Hanoi Opera House - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Cát Linh Station - 5 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬2 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Authentic Hotel - ‬4 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk

About this property

Alisa Hotel & Spa

3.5-star spa hotel near Hoan Kiem Lake
Alisa Hotel & Spa offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Spa services, a library, and gift shops/newsstands are also featured at the business-friendly Alisa Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 32 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Lockers available
  • Dining venue
Alisa Hotel & Spa offers 32 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages and Thai massages. The spa is open daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • TV in common areas

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 25 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Alisa Hotel & Spa to the airport?

Alisa Hotel & Spa is 15.7 mi (38-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Alisa Hotel & Spa?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Alisa Hotel & Spa on Oct 29, 2026 start from CA $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alisa Hotel & Spa have an airport shuttle?

Alisa Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 25 per vehicle, one-way.

Does Alisa Hotel & Spa offer free breakfast?

Alisa Hotel & Spa does not offer free breakfast.

Is there a casino at Alisa Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Alisa Hotel & Spa?

Check-in begins at 2 PM.

Is there free parking at Alisa Hotel & Spa?

This hotel offers free self parking.

Does Alisa Hotel & Spa have a pool?

Alisa Hotel & Spa does not have a pool.

Does Alisa Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Alisa Hotel & Spa have a spa?

This hotel has a spa, which features massages.

How close is Alisa Hotel & Spa to downtown Hanoi?

Alisa Hotel & Spa is 0.2 mi away from Hanoi.

Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 83 reviews
Rating 8 - Good. 24 out of 83 reviews
Rating 6 - Okay. 7 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a great value/price, but let's not kid ourselves. This is not a 5-star type of location. It is an excellent value/part of the experience of traveling to Ha Noi.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and service were EXTRAORDINARY! Would stay here again!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the lake and tons of places to eat & shop. All staff extremely friendly
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver helpful staff rooms serviced daily and are a good size handy location
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staffs.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, big & comfortable bed, friendly staff. Do recommend!
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable beds. Friendly and very helpful staff.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful in organising transfers and recommendations
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very conveniently located. The staff was really nice, specially mr. Zohn who was very kind and helpful
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and ready to assist our requesrs.
Stayed 8 nights in Dec 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel, it’s pretty average. The only positive is the location - apart from that below average. Dirty, bugs, noisy, no breakfast included. You can find better hotel in Hanoi for that price range
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean and friendly.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It is close to the Opera House in old town and seafood buffets .
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Lovely staff at the reception desk very charming and helpful
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel very well located in the heart of Old Hanoi. The staff is very nice and accommodating. They kindly let us checked in very early in the morning. Tim was also very helpful during our entire stay. The room we booked was spacious and clean
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional, clean hotel. Friendly staff, front rooms with windows are spacious (with 2 double beds) and comfortable (though the beds are hard). Short walk to the lake area. The hotel is a couple of blocks away from the main tourist area so it’s quieter. There is no F&B available in the hotel though. If you want western breakfast food there is a coffee shop a couple of blocks away. Otherwise is more local fare. I found all the staff are friendly and helpful. The only problem was the hotel room safe was not attached to anything!
Stayed 3 nights in Mar 2026