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"The staff was very attentive and pleasant."

"Helpful staff. Good laundry services. Good location. Great value for money."

"ロイヤルプレミアムホテルでは、とても歓迎され、リラックスできる時間を過ごすことができました。特にダさんとアンナさんに感謝したいです。彼らはいつも笑顔を絶やさず、私たちのために期待以上の対応をしてくれました。ホテルはすべての場所に近く（徒歩5分以内）、ベッドはとても快適で、部屋も清潔でした。私たちは2つの部屋に滞在しましたが、8階のファミリースイートは素晴らしかったです。次回タイに来るときも、ぜひまたここに泊まりたいです。"

"My daughter and I arrived at 730 am from an overnight flight from Australia, the staff were +++ accomadating, They offered us showers and food, also the staff organised the all the tours (somewhat cheaper than other places) whilst we stayed there. The room were +++ clean and the breakfast was +++ tasty and plentlyful. Very central location to the whole of the french region in Hanoi, would totally recommend staying there again. "

"It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time."

"It is a brand new hotel and the staff was more than amazing!!! The really took the time to ensure our stay was incredible. "