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Oriental Suites Hotel & Spa

Property class: 4
4-star Art Deco hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Oriental Suites Hotel & Spa

Daily cooked-to-order breakfast (USD 10 per person)
Premium bedding, pillowtop beds, minibar, in-room safe
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Reception
Royal Suites, big balcony | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room With Internal Window

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room With Internal Window

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suites, big balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suites, big balcony

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room With Internal Window

Deluxe Twin Room With Internal Window

Deluxe Twin Room With Internal Window

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite, Connecting Rooms, City View (Oriental)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Hanoi

Heart of Hanoi.At this Old Quarter hotel, you'll be within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Dong Xuan Market and Quan Chuong Gate are also within half a mile (1 km).

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪phở gà 26 Hà Trung - ‬4 min walk

About this property

Oriental Suites Hotel & Spa

4-star Art Deco hotel near Hoan Kiem Lake
Oriental Suites Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Oriental Suites Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 8 levels
  • Built in 2008
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Oriental Suites Hotel & Spa offers 40 air-conditioned accommodations with fireplaces and minibars. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Reception
Hanoi Brilliant Hotel and Spa
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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 718 reviews
The price is CA $46
CA $52 total
includes taxes & fees
Apr 29 - Apr 30
Hanoi Brilliant Hotel and Spa

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Fireplace
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oriental Suites Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Early check-in is available for groups that reserve 5 rooms or more.
Property Registration Number 0106639879

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Oriental Suites Hotel & Spa to the airport?

Oriental Suites Hotel & Spa is 15.7 mi (39-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Oriental Suites Hotel & Spa?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Oriental Suites Hotel & Spa on Apr 28, 2026 start from CA $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Oriental Suites Hotel & Spa have an airport shuttle?

Oriental Suites Hotel & Spa offers an airport shuttle 24 hours a day, for a charge of USD 19 per room, one way.

Does Oriental Suites Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Oriental Suites Hotel & Spa, but cooked-to-order breakfast is offered for a fee of USD 10 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Oriental Suites Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Oriental Suites Hotel & Spa?

Free parking is not available at this hotel.

Does Oriental Suites Hotel & Spa have a pool?

Oriental Suites Hotel & Spa does not have a pool.

Does Oriental Suites Hotel & Spa have a restaurant?

Oriental Suites Hotel & Spa is home to Romance, which features Vietnamese cuisine and brunch.

Does Oriental Suites Hotel & Spa have a spa?

This hotel has a spa, which features body scrubs, Thai massages, and aromatherapy.

How close is Oriental Suites Hotel & Spa to downtown Hanoi?

Oriental Suites Hotel & Spa is 0.8 mi away from Hanoi.

Oriental Suites Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1004 reviews
Rating 8 - Good. 209 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

christian

Liked: Cleanliness, staff & service, amenities
Vert nice staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location and fantastic rooms, but the absolute stars of this place are the staff. They were unbelievably kind and helpful. When we accidentally left an item behind on the way to the airport, they contacted us immediately and arranged to have it brought to us at the airport. Exceptional service. Thank you so much.
Stayed 5 nights in Jan 2026

8/10 Good

Iliana

Stayed 4 nights in Dec 2025

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No balcony.
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant and clean hotel in a convent location
Stayed 2 nights in Dec 2025

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, amenities
Very helpful staff and quick and responsive service. well equipped room
Stayed 2 nights in Dec 2025

10/10 Excellent

Tien Yee

Stayed 2 nights in Dec 2025

10/10 Excellent

Tien Yee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Just the bfast variety is very limited and the food taste needs improvement. And the noise from the street is quite loud at night. Soundproofing needs be improved
Breakfast dining area
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind, spoke English, and kept everything clean and tidy. They offered services for transport to and from the airport, as well as suggestions for activities around the city.
Stayed 1 night in Dec 2025

10/10 Excellent

Ruth

Stayed 1 night in Dec 2025

10/10 Excellent

Fnu

Stayed 2 nights in Nov 2025

10/10 Excellent

Punit

Stayed 4 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The staff were all first class and the whole hotel was spotless
Stayed 3 nights in Nov 2025

10/10 Excellent

Viktor

Liked: Cleanliness, property conditions & facilities
Modern clean rooms. Friendly helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Was stayed 3 nights for our leisure trip. Upon checked in, the room given which was still occupied, the front desk quickly arranged another room. Other then above, overall the stayed is excellent, extremely convenient, very friendly and helpful staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious including the bathroom. Everything was clean and the shower pressure was amazing (strong and actual good hot water that didn't run out). The breakfast options are great too, so recommend adding that to your reservation. Overall service was great, with everyone super friendly and helpful. The only issue I had was that there were little ants around the room - some crawled onto the bed and into my bags... I know this is common in Vietnam homes, but didn't expect them in a hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very helpful staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staffs, especially Sam, Jean and Richard (and other front desk staffs)
Stayed 3 nights in Sep 2025

10/10 Excellent

Maki, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms, connected 2 rooms, were very spacious. It's in front of busy street with lots of shops and restaurants yet inside the room was quiet. We enjoyed breakfast every morning. They arranged 3 tours for us and it saved our time, and we enjoyed all of them. Very friendly, professional staff. We had to leave early in the morning around 6am for our flight and they even prepared breakfast to go 😊 We would definitely stay again if we have chance to visit Hanoi.
Stayed 6 nights in Sep 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellant, The Room was clean and the breakfast was really good
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs, easy check in
Stayed 4 nights in Sep 2025

10/10 Excellent

brian

Stayed 2 nights in Aug 2025