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Hanoi Splendid Premium Hotel

5.0 star property
5-star luxury hotel near Hoan Kiem Lake, connected to a rail/subway station

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Photo gallery for Hanoi Splendid Premium Hotel

Front of property
Creator video - submitted by Lizaveta Master
Reception
Nightclub
Poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, 100000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Balcony with City View

Suite Balcony with City View

Suite Balcony with City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin with Balcony

Executive Double or Twin with Balcony | Living area

Executive Double or Twin with Balcony

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window | Living area

Premium Double or Twin with Window

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

About the area

Hanoi

City center retreat .Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Hoan Kiem Lake Weekend Walking Street and Thang Long Water Puppet Theatre are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • The Old Quarter Gallery - 3 min walk - 0.3 km
  • Ngoc Son Temple - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪HaNoi HomeBrew - ‬1 min walk
  • ‪Authentic Hotel - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪Cơm rang, Phở Xào - ‬1 min walk
  • ‪The Gourmet Corner - ‬1 min walk

About this property

Hanoi Splendid Premium Hotel

5-star luxury hotel near Hoan Kiem Lake, connected to a rail/subway station
As a guest of Hanoi Splendid Premium Hotel , you'll find an indoor pool, a 24-hour health club, complimentary bicycles, and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A nightclub, spa services, and a terrace are also featured at the luxury Hanoi Splendid Premium Hotel . You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2024
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
  • Bar by the pool
  • Dining venue
Hanoi Splendid Premium Hotel offers 120 accommodations, which are accessible via exterior corridors and feature private pools and minibars (stocked with some free items). 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in October 2024.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (VND 350,000 per day)
  • Secured, covered valet parking on site (VND 349,999 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Private wine tours
  • Shopping mall
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Elevator (50 inch wide door)
  • Handrails in hallways (50 inches high)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Splendid Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self parking fee: VND 350000 per day
  • Covered valet parking fee: VND 349999 per day
  • Rollaway bed fee: VND 700000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 7:30 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Hanoi Splendid Premium Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 298 out of 356 reviews
Rating 8 - Good. 35 out of 356 reviews
Rating 6 - Okay. 18 out of 356 reviews
Rating 4 - Poor. 4 out of 356 reviews
Rating 2 - Terrible. 1 out of 356 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
I don’t understand how they had so many perfect reviews. Other 5 star rated locations were amazing. This one was tight inside. I credit them with taking amazing fisheye framed photos. They are real but highly warped and photoshopped with great lighting. The hotel is as pictured but is naturally darker and smaller. The rooms are strange. The showers drain into the bathroom floor to the other side to the drain under the toilet. We had two rooms. Both were the same. This made it gross on the floor and uneasy for anyone else to be in there to get ready. The hallways had service carts parked there all the time making the narrow hallways extra tight. The lobby is nice. The bigger waiting area in the back is very nice. The pool was a bit cold at 72*F. The roof has nice views. The food is sufficient. The service is great as the people in general are all service oriented. It served its purpose. I don’t think I will stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sharareh

Staff for sure They are super helpful. Cindy was highly attentive and soportive
Stayed 4 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

8/10 Good

Jagdip, Mukilteo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink drain plug kept on sticking and did not drain properly. Tub/Shower drain had debris stuck in the drain. Service call on following day resolved the issue.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wei Teck Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and well verse staffs. Willing to go extra Miles to assist guest.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and excellent customer service. We have booked 3 stays whilst we travel around the North of Vietnam. The staff are very helpful, rooms comfortable, and great value for money
Stayed 3 nights in Nov 2025

10/10 Excellent

Saksham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Splendid Premium Hotel in Hanoi. The staff are welcoming, friendly and provide exceptional service. The location is great with easy access to Old Quarter attractions.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carmella

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality from staff was superb! Cindy greeted us on arrival and was also very kind to us as we departed. Ann at reception went out of her way to arrange an excursion to Cat Ba Island/Lan Ha Bay. Ala Carte breakfast menu included oatmeal, which I appreciated. Location is close to anything you could want.
Stayed 4 nights in Oct 2025

10/10 Excellent

Abner

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff are highly professional, polite and assisted us in every step of the way. 10 star from check-in to check-out. Treated their guests like a good friend or family member. Special mention to Jacob who’s always helpful and pleasant to deal with. The rest of the team are accommodating and will get out of their way to help their guests have a pleasant stay. Highly recommended when visiting Hanoi (Old Quarter). Cheers!
Stayed 2 nights in Oct 2025

10/10 Excellent

Pratik

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Nov 2025

10/10 Excellent

Reza

Liked: Cleanliness, amenities, property conditions & facilities
Simply great place and great stuff
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Staff was courteous
Stayed 2 nights in Nov 2025

10/10 Excellent

Annouk

Liked: Cleanliness, property conditions & facilities
The rooftop view was amazing with a lovely seating area to enjoy the view of the city.
Stayed 2 nights in Oct 2025

8/10 Good

Haylie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were the highlight, very attentive, friendly and knowledgeable. Breakfast was nice and rooms were clean and comfortable beds. Maybe the only reason to lose a star is our room didn't have a window, soi would recommend requesting a room that has one. But all and all was a really lovely stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
This was a great stay. The staff was all incredibly friendly and helpful to us and it made it a very memorable experience. Lily was very helpful to us on our last day to make departure arrangements and in sharing some of the best sights of Hanói. I hope to come back someday
Stayed 5 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
The hotel was great and the staff was excellent!
Stayed 3 nights in Oct 2025

10/10 Excellent

Darlene R

Liked: Cleanliness, property conditions & facilities
Amazing staff. So kind and accommodating Clean new rooms Excellent breakfast These people try so hard to make us comfortable
Stayed 4 nights in Oct 2025

10/10 Excellent

Fernand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent cleanliness and friendliness
Stayed 1 night in Oct 2025

10/10 Excellent

nina h

Stayed 3 nights in Oct 2025

10/10 Excellent

nina h

Liked: Cleanliness, staff & service, amenities
Great location and all the staffs are very professional and friendly! Definitely wiil be back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities
Excellent service!! May was great making sure we had the best experience at the hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Kasey

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and rooftop bar
Stayed 3 nights in Oct 2025

10/10 Excellent

Janne, Esbjerg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The room was clean, well-maintained, and comfortable. The staff were professional, attentive, and provided efficient support throughout my visit. Overall, a pleasant experience and I would highly recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and had everything we needed. Beds were comfortable and breakfast had lots of options. Staff were very friendly and helpful
Stayed 1 night in Oct 2025