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Hanoi Splendid Premium Hotel

5.0 star property
5-star luxury hotel near Hoan Kiem Lake, connected to the airport

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Photo gallery for Hanoi Splendid Premium Hotel

Family Quadruple Room
Reception
Poolside bar
Exterior
Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Spa

Explore the area

Map
36 Lo Su , Ly Thai To, Hoan Kiem Ha Noi, Hanoi, Ha Noi, 100000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Double or Twin with Balcony

Executive Double or Twin with Balcony

Executive Double or Twin with Balcony

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite Balcony with City View

Suite Balcony with City View

Suite Balcony with City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

Splendid Suite Terrace with Private Jacuzzi & & Spa Benefits

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

Deluxe Double or Twin Internal Window

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double or Twin with Window

Premium Double or Twin with Window

Premium Double or Twin with Window

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Connecting Room

1 bedroom, free minibar items, in-room safe, desk

Family Connecting Room

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

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JW Marriott Hotel Hanoi

Nam Từ Liêm
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 536 reviews
The price is CA $213
CA $242 total
includes taxes & fees
Jun 21 - Jun 22
JW Marriott Hotel Hanoi

About the area

Hanoi

City center retreat .A stay at this Old Quarter hotel places you steps from Thang Long Water Puppet Theatre and a 5-minute walk from Hoan Kiem Lake. Hoan Kiem Lake Weekend Walking Street and Ngoc Son Temple are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬2 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Namaste Hanoi - ‬1 min walk

About this property

Hanoi Splendid Premium Hotel

5-star luxury hotel near Hoan Kiem Lake, connected to the airport
Hanoi Splendid Premium Hotel offers its guests a children's pool, an indoor pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A nightclub, spa services, and a terrace are also featured at the luxury Hanoi Splendid Premium Hotel . You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 2024
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
  • Bar by the pool
  • Dining venue
Hanoi Splendid Premium Hotel offers 120 accommodations, which are accessible via exterior corridors and feature private pools and minibars (stocked with some free items). 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in October 2024.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

American (Sign language), Chinese (Sign language), Dutch, Japanese (Sign language), Korean, Russian, Thai, Vietnamese (Sign language)

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 449 reviews
The price is CA $133
CA $151 total
includes taxes & fees
Jun 19 - Jun 20
GRAND HOTEL du LAC Hanoi

Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Private pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Theme park character encounters

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (VND 200,000 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered self parking on site (VND 200,000 per day)
  • Secured, covered valet parking on site (VND 200,000 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Private wine tours
  • Shopping mall
  • Theme park character encounters
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Elevator (50 inch wide door)
  • Handrails in hallways (50 inches high)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Private pool

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Splendid Premium Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 100000 (one-way), (up to 6 years old)
  • Covered self parking fee: VND 200000 per day
  • Covered valet parking fee: VND 200000 per day
  • Nearby parking fee: VND 200000 per day(164 ft away; open 24 hours)
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Splendid Hotel Hanoi
Hanoi Splendid Premium Hotel
Hanoi Splendid Premium Hotel Hotel
Hanoi Splendid Premium Hotel Hanoi
Hanoi Splendid Premium Hotel Hotel Hanoi

Hanoi Splendid Premium Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Ann

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We love the staff QA, Rachel, Ding, Jacky, May, Ann, Kate, Happy, Jessica, are very accomodating and respectful went above and beyond to make our stay enjoyable!. Thank you
Stayed 4 nights in Jun 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Incredible service by the front desk staff. They made us feel welcomed the second we stepped through their door and went above and beyond for my sister and I. The conditions of the rooms weren’t what is advertised unfortunately and very dates. Mild spots on the shower floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazingly helpful and always friendly--they all greeted you with a smile and were eager to help. I had an absolutely fabulous time in Hanoi, and it was in large measure because of this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice, Mililani

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The service was excellent! The massage services were wonderful with skilled and knowledgeable staff. Managers went out of their way to make sure we were serviced well and everyone was so friendly and accommodating. Outstanding breakfast!
Stayed 9 nights in Jun 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious and clean, staff were super friendly and helpful. And the location made everything very accessible
Stayed 4 nights in May 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel with the happiest staff I’ve seen in Vietnam. Jackie the manager was truly amazing from when we arrived to when we left. Giving us all the information of where to shop, see, eat and go to train street. Highly recommend hotel for everybody’s needs and Jackie will go out of his way to help you. Breakfast was amazing fresh, big variety and a great view of the city. The rooftop bar was great, very hot in June though but lovely in the late evening. The pool was the coldest pool in Vietnam I’ve been in, refreshing and a lovely area with a few lounges. Definitely will stay again.
Stayed 1 night in May 2025

10/10 Excellent

Mario, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff! We only stayed one night on our way to SaPa but Jacky, Ms. Kate, Ms. Mei, and Mr. Happy were extremely welcoming and hospitable. Helped us out with booking a massage and getting us to the meeting area for our bus the next day. Highly recommended for anyone looking for a place to stay in Hanoi!
Stayed 1 night in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff are incredibly friendly and helpful. Great location as well
Stayed 3 nights in May 2025

10/10 Excellent

Mackenzie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel! Jacky, Ding, Anna & Kate couldn’t do enough for us, they were very attentive and kind. The room was upgraded and it was 5*!! so clean and spacious, beds were comfy. We also both used the spa which was lovely too! The decor was fresh and modern. They even sorted us a transfer to the airport! Thank you soo much!!
Stayed 2 nights in May 2025

10/10 Excellent

Kwan Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. 3min walk to Hoan Kiem lake, walkable distance to most tourist attractions. Plenty of restaurants and cafe around. Very short distance by car to the main road Vanh Dai, not hitting strict to the traffic around the streets around Hoan Kiem lake. Good breakfast with big varieties. The highlight is the friendly and helpful staff. Big hands to their su
Stayed 1 night in May 2025

6/10 Okay

Marc-Anthony

Liked: Cleanliness, property conditions & facilities

Bien mais sans plus

Hôtel avec du bruit d’eau finalement on nous change dans une chambre moins jolie et un peu fermé qui donne sur le bar de l’hôtel Expérience pas très satisfaisante pour nous
Stayed 2 nights in May 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, amenities, property conditions & facilities
小さめな規模ながらジムやプールもあり、朝食ビュッフェもクオリティが高く、何よりスタッフが皆とても気さくで親切でした。部屋は広くて清潔でしたがバスタブがないこと、時計がないのが残念でしたが、とても快適に過ごせました。
Stayed 3 nights in May 2025

10/10 Excellent

Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts a fantastic location and a stunning swimming pool—truly a delightful place to stay
Stayed 1 night in May 2025

10/10 Excellent

jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the most attentive staff we ever met in a hotel! From the great reception, to the cleaning, the bar, the spa, the travel By Jacky manager planning the Halong Bay Cruise for us and online shuttle service and the amazing breakfast team, everyone went above and beyond ! Impressed with Vietnames and in particular Splendid hospitality!! 100% recommended. Rooms clean and modern, excellent location and great spa. The little rooftop pool is actually quite large for Hanoi standards and the drinks made on the rooftop terrace so beautiful!
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel parfaitement situé au coeur du centre ville de Hanoï et pourtant très calme! Le personnel est adorable et nous a organisé 6 jours de visite avec efficacité. Un excellent séjour dans cet établissement.
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at Hanoi, 100% recommended
Stayed 1 night in May 2025

10/10 Excellent

Andie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Premium Hotel - A Wonderful Stay! The hotel is beautiful, with spacious and very clean rooms. Breakfast was delicious, and the view from the rooftop terrace was especially impressive. The location is unbeatable — right in the heart of the city, close to restaurants, lively areas, and very convenient for getting around or joining local tours. The only minor downside was that the walls seemed a bit thin and the soundproofing wasn’t perfect. However, it didn’t bother us much — it was only noticeable for about 20 minutes in the morning when other guests were checking out. What truly impressed us was the quality of service and the dedication of the staff. Anna, Kate, May, and Jacky at the front desk were incredibly friendly and kind to me and my daughter. They gave us very helpful advice and helped us book a perfect Halong Bay cruise. Not only were they professional and attentive, but they also took the time to chat, get to know us, and make us feel truly welcomed — like friends rather than just guests. Thank you for the warm hospitality and the thoughtful little gift for my daughter at the end of our stay. Every member of the staff was extremely accommodating, making our vacation feel relaxing and truly memorable!
Stayed 1 night in May 2025