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Hanoi Royal Palace Hotel 2

4.0 star property
4-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center

Choose dates to view prices

Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Front of property - evening/night
Premium Suite Large Balcony City View
Balcony view
Family Room with Large Window

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View

Royal Panorama Suite City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window

Family Room with Large Window

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View

Premium Suite Large Balcony City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

Shower, rainfall showerhead, free toiletries, hair dryer

Day Use - 3 Hours Only

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

1 bedroom, memory foam beds, minibar, in-room safe

Premier Royal Suite City View

  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed)

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Double or Twin Room with Window

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

1 bedroom, memory foam beds, minibar, in-room safe

Family Suite, 1 Double and 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

About the area

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hang Da Market and Vietnam National Tuong Theatre are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Hanoi Railway Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬2 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk
  • ‪Phở Bò Phú Xuân - ‬1 min walk

About this property

Hanoi Royal Palace Hotel 2

4-star Art Deco hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, a library, and a terrace are also featured at Hanoi Royal Palace Hotel 2. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

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  • Spa
  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Royal Palace Hotel 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 5 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3911 out of 4542 reviews
Rating 8 - Good. 307 out of 4542 reviews
Rating 6 - Okay. 167 out of 4542 reviews
Rating 4 - Poor. 92 out of 4542 reviews
Rating 2 - Terrible. 65 out of 4542 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Byron, COVINA

Great breakfast
Stayed 6 nights in Mar 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel in the old quarter of Hanoi. Excellent location from where you can easily walk to the water puppets Theater, train street and shopping districts and street food. Hotel does a very good airport pick up private car service which is cheaper than the taxi.
Stayed 1 night in Mar 2025

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

What a great location if you want to be able to walk to all the tourist attractions in Hanoi old town area. It can get noisy from traffic but was OK after 11:09pm. We loved our stay there. The elevator is different being on 1/2 floor levels so if you have a walking condition that is not good with stairs it may not be the one for you.
Stayed 3 nights in Mar 2025

6/10 Okay

Steven

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I've never stayed in the old quarter before. And I won't again. I travelled with a 3 year old and my wife. Sleeping in this hotel is nearly impossible. The noise from the streets is so extreme. The bed is very hard and uncomfortable. The staff is amazing, the breakfast was good for the food you can get anywhere around there. I hope you enjoy noodle soup and cigarette smoke. I saw staff smoking in the kitchen while preparing breakfast multiple time. Smoking is everywhere on the streets. Overall I have it 3 stars only because the staff was very helpful and kind. But for the room and noise 1 star.
Stayed 5 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional. Very helpful and supportive with our needs and changes. We were greeted by Sullie at reception and given tea and cookies. Our rooms were not ready but we were able to drop our bags and start exploring. Jennie was fantastic from the very beginning arranging transportation from the cruise terminal to hotel and back again. Even with our changing timetable! Great location and lively rooms and breakfast options!! 10/10 from the Canadians
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location, great staff, fantastic dining options.
Stayed 4 nights in Mar 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights in this hotel and find it very confortable, cleam and well run. Staff very kind and polite, reception is ready to help you and speaks good engkish. breakfast is very good and various.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

LIEN, Santa Ana

Stayed 3 nights in Mar 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

OK but not accessible and poor food

I have several issues with this hotel, primarily the lift. In the listing the hotel is advertised as having a lift and it does indeed have one. The problem is that it doesn’t go up from street level. To access it one needs to climb three flights of stairs (26 steps) and then take the lift to the upper floors. The lift stops on a split level so it is then necessary to climb a further 9 steps to access the room. Availability of a lift is a necessity for me when booking hotels as my wife is disabled and has great difficulty climbing steps. The hotel is definitely not wheelchair accessible. Breakfast was very poor with limited choice and the cooked food was cold with the warmers seemingly broken or not plugged in. The room itself was tired but functional. It was very noisy from passing traffic but this was anticipated as we’d booked a room with a street view and balcony. On the positive side, the view of the street was interesting and the balcony great to sit and watch the world go by. The bed was comfy, the room clean, the air-con was effective and the wi-fi good. During my trip to Hanoi I stayed in two other hotels in the Old Quarter. Both were significantly better (particularly the food) and cheaper than this one.
Stayed 1 night in Mar 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasure to stay in the hotel, the staff was very friendly, helped us with our requests and gave us an unforgettable honeymoon surprise! Thank you so much! We will be back without hesitation! Also the location is close to the old quarter, so you can walk to some of the main tourist places in the city
Stayed 3 nights in Dec 2024

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location, extremely clean and well maintained with many amenities. It was also characterized by superb service of all the staff members. I would also like to mention that breakfast was excellent with a wide variety of food and beverages
Stayed 1 night in Feb 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely awesome. Friendly, accommodating and went above and beyond. Breakfast was delicious!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, beautiful, clean n quiet room. Very centrally located in Old Quarter, near Hoan Kiem Lake n Puppet Theatre. Service is excellent esp concierge/front desk officer Jimmy was extremely helpful. Every staff is so friendly n helpful. Kudos to the management!
Stayed 2 nights in Dec 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent, the staff are very friendly, they went out of their way to make us feel welcome. This is our second stay with Royal Palace within a month. We canceled another hotel and return to Royal Palace because of the friendliness of the staff, they make us feel home. Location of the hotel is super convinient too and the room size is big.

10/10 Excellent

Brigid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. Breakfast buffet was diverse and delicious. Property is walking distance to nearby restaurants and money exchange.
Stayed 5 nights in Mar 2025

10/10 Excellent

Madilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were phenomenal, couldn’t do enough to help and when one of us was sick they helped us arrange a late check out and supplied lots of water! In particular Jimmy and Jenny, both went above and beyond to make our stay fantastic. The rooms and the beds were both very comfortable. An excellent hotel in an ideal location.
Stayed 1 night in Nov 2024