We had a room without a window which felt a bit strange (but we were aware of this when we booked so its not a complaint). Good location right in the old quarter and only a block from the lake. Great service from the staff in the hotel who are extremely eager to assist with anything.
El hotel estĂĄ en pleno centro histĂłrico de la ciudad.
Nos hicieron un upgrade a la suite asĂ que tuvimos una habitaciĂłn muy buena con mucho espacio.
El personal es muy amable y atento.
I often came to Hanoi for business. I can find a lot of hotels in Hoan Kiem District. Hanoi Royal View Hotel is one of the worst hotel I can say. Don't trust the pictures showing in introduction. They are deeply different from reality. This hotel was old and very small. I cannot say it was dirty but not clean enough. I came with 2 companions so my room was 3-bed which was not easy to find in Hanoi, but it only provided 2 sets of amenities, everyday! I needed to call the reception for one more set. It was easy to hear any noise outside the room. My fare came with Breakfast. However it made me disappointed, very few choices and no Vietnamese noodle offered. You may find better hotels with same fare. I will not choose Hanoi Royal View Hotel again.
Staff was friendly but service standard only mediocre. The breakfast has much room for improvemenet. The room was clean and quiet, but a little renovation will make a big difference. For the price I paid, I dare not ask for more.
Fint hotel som ligger perfekt i centrum tÊt pÄ den centrale sÞ. Beliggende pÄ den sÄkaldte "sho-street" hvor alle sko kan handles. Personalet er utrolig flinke og forstÄr og snakker godt engelsk.
The location of this hotel is very good, being in the Old Quarter and easy to walk to restaurants and the Lake. The hotel needs refurbishing, the bathrooms have mold around the shower window. Breakfast was basic but OK. Overall the room was smaller than I anticipated when viewing it on the web so this was disappointing.There were no switches to turn on the bedside lamps and the plug on the kettle in the room was not for Vietnam, fortunately I had my own adopter. The staff were excellent and went out of their way to ensure we had a good vacation, the language was a bit of a problem at times but we managed in the end.