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Azen Lakeside Hotel & Travel

3.0 star property
3-star spa hotel near West Lake

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Photo gallery for Azen Lakeside Hotel & Travel

Egyptian cotton sheets, premium bedding, down comforters
Reception
Body treatments, Swedish massages, Thai massages, sports massages
42-inch Smart TV with cable channels, fireplace
Junior Double Room, 1 King Bed, Balcony, Lake View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
37 Pho Duc Chinh, 1, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Dong Xuan Market
    ‪20 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Safe

Superior Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Patio, Courtyard View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room, Patio, Courtyard View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View

Junior Double Room, 1 King Bed, Balcony, Lake View

Junior Double Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, Lake View

Lake view

Luxury Double Room, Lake View

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View

Premium Triple Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View

Premium Quadruple Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hanoi

City center stay.With a stay at this Ba Dinh hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Dong Xuan Market. Ho Chi Minh Mausoleum and Quan Chuong Gate are also within 2 miles (3 km).

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Dong Xuan Market - 20 min walk - 1.7 km
  • Ho Chi Minh Mausoleum - 3 min drive - 1.9 km
  • Hanoi Old Town Night Market - 4 min drive - 2.6 km
  • Hoan Kiem Lake - 4 min drive - 2.6 km

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Ga Co Loa Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 32 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪The Summit Bar - ‬3 min walk
  • ‪Sofitel Plaza Hotel - ‬3 min walk
  • ‪Cộng Càphê - ‬1 min walk
  • ‪Lẩu Ếch 19 Trúc Bạch - ‬1 min walk

About this property

Azen Lakeside Hotel & Travel

3-star spa hotel near West Lake
Azen Lakeside Hotel & Travel offers its guests a full-service spa. There are 10 restaurants on site, along with a grocery/convenience store. There's an onsite business center.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Azen Lakeside Hotel & Travel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 32 guestrooms or units
  • 10 dining venues
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, Thai massages, and facials. The spa is open daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • 10 restaurants

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Grab bar in shower (28 inches high)
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • No elevator
  • Roll-in shower (43 inches wide)
  • Visual doorbell notification
  • Visual fire alarm

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
  • Rollaway bed fee: VND 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi

Azen Lakeside Hotel & Travel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend.
Stayed 7 nights in Dec 2025

10/10 Excellent

Rong Shun

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would say that almost all the arrangement are good and their staff are especially friendly. There is also a nearby minimart which I was able to get some food stuff
Stayed 1 night in Dec 2025

10/10 Excellent

winn, Ferndale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room ! Nice and friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

HIROYUKI

Liked: Cleanliness, staff & service, amenities
部屋はリニューアルされておりキレイ。 残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。
Stayed 3 nights in Nov 2025