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Capella Hanoi

5.0 star property
5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Capella Hanoi

Front of property
Royal Opera Suite | Living area
Couples treatment rooms, sauna, steam room, body treatments
Indoor pool
Suite, Terrace (Opera) | Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000
  • Place, Hanoi Opera House
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Capella)

Suite (Capella)

Suite (Capella)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Suite

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera)

Grand Suite (Opera)

  • City view
  • 194 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera)

Suite, Terrace (Opera)

  • City view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera)

Classic Suite (Opera)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Opera Suite

Royal Opera Suite

Royal Opera Suite

  • City view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

About the area

Hanoi

Central Hanoi getaway .Within a 10-minute walk of this Hoan Kiem hotel, you'll find Hanoi Opera House and Hoan Kiem Lake. Ly Thai To Park and Vietnam Revolution Museum are also within half a mile (1 km).

What's nearby

  • Hanoi Opera House - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km
  • Hanoi Old Town Night Market - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Sofitel Legend Metropole Hanoi - ‬1 min walk
  • ‪Le Beaulieu - ‬1 min walk
  • ‪El Gaucho - ‬3 min walk
  • ‪Angelina - Italian Restaurant & Lounge - ‬1 min walk
  • ‪Moto-San 04 Lý Đạo Thành - ‬3 min walk

About this property

Capella Hanoi

5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Capella Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A fitness center, a rooftop terrace, and spa services are also featured at the luxury Capella Hanoi.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
Capella Hanoi offers 47 air-conditioned accommodations with iPads and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LED televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room

Room amenities

Entertainment

  • 65-inch LED TV with satellite channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Capella Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 5103000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 5103000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Capella Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 74 reviews
Rating 8 - Good. 5 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Everything first class. Maybe beyond first class.
Stayed 1 night in Nov 2025

10/10 Excellent

Aristidis, Uxbridge

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, impeccable service, lovely suites.
Stayed 3 nights in Oct 2025

8/10 Good

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is my first Capella . For a boutique hotel. You have the standard . Is pricy for what we get .
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We already miss it already! My husband and I's favorite hotel we have ever stayed in. The hotel in itself is an experience from the soiree's they have to the fun themed rooms themselves. The food is excellent as well as they are Michelin recommended. Perfect for those looking for a unique spunky hotel that has aesthetics taking you back to the Roaring 20s.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but not the best

Capella is a great hotel. There's a lot of blingy furniture which is not really my style but is supposed to resemble 1920's and they've done a great job. The hotel provides afternoon tea and cocktails. The staff the was a bit disorganised and i was told that cocktail I ordered was no longer available as they ran out of it so I assumed the cocktails were pre made and did not really contain the alcohol strength I'm familiar with esp my Negroni.
Stayed 1 night in Aug 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with normal check-in check-out time

The best hotel in Hanoi,plain and simple.But there is one thing that needs to be mentioned.On the hotel's room page it says Flexible check-in and check-out time upon availability.But don't think this is Peninsula time at the Peninsula Hotels which you can check-in as early as 8AM and check-out as late as 16PM.Since our flight to Ho Chi Minh City was very late into the night a REAL flexible check-out was very important.Because we had used Peninsula Time before, we naively thought that we could be flexible in Capella, which is known for its luxury.Turns out their check-in and check-out policies are no different from regular hotels：upon available and pay to guarantee.The hotel did offer to let us stay in the living room as long as we wanted.And the kind staffs constantly offered us free sweets and mocktails.However since we had already checked out we just didn't feel comfortable eating and drinking for free.So we just sat there for three hours with some water and final decided we just head to the airport to see if we can get on an early flight.To be clear.Normal check-in and check-out times is fine and we are totally OK with it.Just if your check-in and check-out times are no different from regular hotels, there’s no point in mention “Flexible” on the website as if it’s a selling point, right?
Stayed 1 night in Jul 2025

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the room to the restaurants to the ambience, this is one of the finest hotels I have ever stayed in
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric, Johns Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Amazing hotel. Great and very helpfull staff. Highly recomended.
Stayed 3 nights in May 2025

8/10 Good

ofir

Stayed 1 night in May 2025

10/10 Excellent

Hoi Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want service, this is the place. You wont regret it.
Stayed 3 nights in May 2025

10/10 Excellent

AERIÉL

Stayed 2 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Stayed 3 nights in Apr 2025

2/10 Terrible

Emmanuel Abraham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Beautiful property, great location! Don’t miss breakfast and cocktails at the lounge. The staff is so helpful and nice too!
Stayed 1 night in Nov 2024

10/10 Excellent

NECDET EMRE, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hanoi. Especially decoration is state of art.
Stayed 2 nights in Feb 2025

10/10 Excellent

GILMAR

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin, Chatswood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous suites & the team are wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply outstanding and over the top service !

We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent decor, staff and food.
Stayed 3 nights in Aug 2024