There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. There's an onsite business center. A shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle are free. The family-friendly Family Airport Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.
Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.
2 Oct 2018. 4people 1night stayed in Deluxe Quadruple Room. The room was very clean. Staff was very kind. Breakfast was simple but heartful.(almost transit hotels in Hanoi is not).but It is not easy to find location. If I go to Hanoi, I will visit Family Airport Hotel again.
We booked hotel and told them when we will arrive in Hanoi so that they can pick us up. They did not come to airport as they said they would. We called and texted them 20 times in 4 hours and they did not pick up phone. And no taxis knew where they were. So we stayed at a different hotel. They finally sent us text saying we would not be charged. Then they sent another text letting us know they will charge us and if we did not like it, we should complain to Expedia. They are VERY unprofessional, dishonest, unethical. I would recommend that you not do business with these scammers
Hotel niedaleko lotniska. Transfer ok 4 USD w jednÄ stronÄ. Ćniadanie wliczone w cenÄ, ale bardzo maĆe i jednak okazaĆo siÄ, ĆŒe trzeba byĆo za nie zapĆaciÄ. Z kolei transfer na lotnisko byĆ free wiÄc prawie siÄ wyrĂłwnaĆo. Dojazd do centrum trwa ok. 30 minut i kosztuje ok 15 usd.
Practical stay kind of close by to the airport. There is not so much around so would just recommend if you have a early flight is quite convenient to stay There. Staff seem young and not as professional as the picture shows at website. Overall room is confortable and big.
We walked along the main highway to the hotel in half an hour. Check in easy. English wasn't understood so well but staff was so friendly and helpful that it did not matter.
Hotel was clean, room clean and very nice big bathroom and everything we needed. They bent over backwards to get us on our way the next day to our destination by bus. I would stay here again and so would my wife and she can be fussy sometimes.
The hotel is very close to the airport but it is too far for walk. The taxi don't want to take us there, they told us to take the small bus so we did. We didn't expect anything much since we only need to spend the night and leave the next morning for the domestic flight but the room is greater than what we thought, nice and clean especially the toilet. Staff is nice and helpful. The only drawback of this hotel is the loud noice of the traffic since the hotel is sit next to the highway to the airport.
Vi hade varit mitt i kaoset i centrum i 4 dagar, sÄ det var skönt att fÄ lugn och ro. Personalen var snÀll, gjorde allt i sin makt för att vi skulle trivas.