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Hanoi Daewoo Hotel

5.0 star property
5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Hanoi Daewoo Hotel

Daily buffet breakfast (USD 20 per person)
Staircase
Property entrance
Property entrance
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
360 Kim Ma Street, Ba Dinh District, Hanoi, 100000
  • Place, Lotte Center Hanoi
    ‪2 min walk‬
  • Place, Vincom Center Metropolis
    ‪3 min walk‬
  • Place, Australian Embassy
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Grand Deluxe King Lake View

Grand Deluxe King Lake View

Grand Deluxe King Lake View

8.4 out of 10
Very good
(7 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King Bed

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room King Bed

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room King Bed

Club Room King Bed

Club Room King Bed

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Premium bedding, down comforters, memory foam beds, minibar

Club Twin Room

  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Grand Deluxe Twin Lake View

Premium bedding, down comforters, memory foam beds, minibar

Grand Deluxe Twin Lake View

  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, City View

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

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About the area

Hanoi

Central Hanoi getaway .Your stay at this Ba Dinh hotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Embassy of the Republic of Korea and Lotte Center Hanoi are also within half a mile (1 km).

What's nearby

  • Lotte Center Hanoi - 2 min walk - 0.2 km
  • Embassy of the Republic of Korea - 2 min walk - 0.2 km
  • Embassy of Japan - 3 min walk - 0.3 km
  • Vincom Center Metropolis - 3 min walk - 0.3 km
  • Australian Embassy - 3 min walk - 0.3 km

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬3 min walk
  • ‪Cafe Promenade - ‬3 min walk
  • ‪Daewoo club lounge - ‬1 min walk
  • ‪Shogun - ‬2 min walk

About this property

Hanoi Daewoo Hotel

5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Hanoi Daewoo Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 6017 square feet (559 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Hanoi Daewoo Hotel. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 411 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 2 bars or lounges
  • 6017 sq ft of conference space
  • 559 sq m of conference space
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Hanoi Daewoo Hotel offers 411 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

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Lotte Hotel Hanoi
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, 1,004 reviews
The price is CA $195
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 5 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • High-pile carpet in room
  • No elevator
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Daewoo Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 1474200.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Self parking fee: USD 5 per night
  • Rollaway bed fee: USD 1474200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Daewoo Hotel
Hanoi Daewoo Hanoi
Hanoi Daewoo Hotel Hanoi
Hotel Daewoo
Hanoi Daewoo Hotel
Hanoi Daewoo
Hanoi Daewoo Hotel Hotel
Hanoi Daewoo Hotel Hanoi
Hanoi Daewoo Hotel Hotel Hanoi

Hanoi Daewoo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1006 reviews
Rating 8 - Good. 315 out of 1006 reviews
Rating 6 - Okay. 91 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Hemy

Stayed 1 night in Dec 2025

6/10 Okay

JUN HWAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Jun

Liked: Cleanliness, amenities, property conditions & facilities
good customer service.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great but brief stay. Staff was so friendly, room was clean and comfortable and the breakfast was great. We would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy John

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Kairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not take it
Stayed 1 night in Oct 2025

10/10 Excellent

William, ZEBULON

Very nice hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

TAKUO

Stayed 2 nights in Oct 2025

8/10 Good

Hemy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Business friendly hotel. The hotel is not new but maintained vert well. Staff are friendly ans ready to help.
Stayed 3 nights in Sep 2025

8/10 Good

HIROSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

SA

Stayed 2 nights in Sep 2025

8/10 Good

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Varun

Business traveller
Disliked: Staff & service, property conditions & facilities
I have stayed at Daewoo Hanoi at least 8–9 times over the past 4 years, but sadly, each visit seems to set a new low in service standards — even at the Club Room level where one would expect the highest quality. This most recent stay was by far the most disappointing, with at least five separate service failures. A glaring example: when I tried to extend my stay, the Club Lounge attendant first assured me it would be updated in the system. After making me wait an hour, I was told instead to book online and provide the itinerary number so they could “feed it into the system.” On top of that, I was informed I would have to check out by 8 am because “important guests” were arriving — which I later discovered was not even true. Essentially, I was forced into an early checkout despite Club benefits usually including late checkouts. What makes matters worse is the constant passing of responsibility between teams. The Club Lounge sends you to the lobby, the lobby refers you to the backend, and the guest is left to chase different people just to resolve basic issues. This is not the standard expected of a hotel that positions itself as premium. Frankly, the service levels at the Melia Club Lounge are far superior — attentive, consistent, and professional. If it weren’t for the road closures this time, I would have stayed at Melia instead. Unless Daewoo seriously addresses this steady decline in service, I don’t see myself — or other loyal repeat guests — continuing to return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Thank you for the wonderful overall stay experience. I was especially impressed with the thoughtfulness you provided for my birthday during our stay.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Healthy breakfast in the morning. Fast/easy check in and check out.
Stayed 4 nights in Aug 2025

10/10 Excellent

HYOSANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Wan young

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JUNGKYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jase

Stayed 7 nights in May 2025

10/10 Excellent

MIWA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and service
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jimmy

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025