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Hanoi Prime Center Hotel & Spa

Property class: 2.5
Hotel near Hoan Kiem Lake, connected to a rail/subway station in Hanoi

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Photo gallery for Hanoi Prime Center Hotel & Spa

A modern hotel room with a wooden floor, a bed with white bedding, a small refrigerator, a bookshelf, and a glass shower enclosure.
A hotel room with a neatly made bed, a glass partition, a wooden floor, and a painting on the wall.
A modern bathroom with a glass-enclosed shower, a white toilet, a sink with rose petals, and a mirror above the sink.
A reception area with a computer desk, a water dispenser, and a sign indicating the location.
A reception area with a check-in counter, a waiting area with a sofa and chairs, and a decorative plant arrangement.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
36 Hang Huong, Hanoi, 100000
  • Place, Dong Xuan Market
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Place, Hoan Kiem Lake
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a neatly made bed, a glass partition, a wooden floor, and a painting on the wall.

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

A modern hotel room with a wooden floor, a bed with white bedding, a small refrigerator, a bookshelf, and a glass shower enclosure.

Executive Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a potted plant.

Family Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a computer, and a glass shower enclosure.

Deluxe Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the area

Hanoi

Heart of Hanoi.You'll find Hoan Kiem Lake and Hanoi Old Town Night Market within a 15-minute walk of this Hanoi hotel. Hang Ma Street and Vietnam National Tuong Theatre are also within half a mile (1 km).

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 12 min walk - 1.0 km

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Phở Gà Đặc Biệt - ‬1 min walk
  • ‪Tép Vietnamese Restaurant - ‬4 min walk
  • ‪Cà Bóp - ‬3 min walk
  • ‪Avos & Mango Wrap & Go - ‬3 min walk
  • ‪Phở Huy 67 - ‬2 min walk

About this property

Hanoi Prime Center Hotel & Spa

Hotel near Hoan Kiem Lake, connected to a rail/subway station in Hanoi
Hanoi Prime Center Hotel & Spa offers its guests spa services, tour/ticket assistance, and a fireplace in the lobby. WiFi is free in public spaces. Hanoi Prime Center Hotel & Spa also features dry cleaning/laundry services and an elevator. Parking is available for a fee.

This Hanoi hotel is smoke free.

  • 30 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Hanoi Prime Center Hotel & Spa offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and bathrobes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. This Hanoi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers, slippers, bidets, and hair dryers. Business-friendly amenities include desks, printers, and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Similar properties

A reception desk with a sign reading "MAISON D'HANOI" and a "RECEPTION" sign.
Maison D'Hanoi Hotel
Old Quarter
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 122 reviews
The price is CA $22
CA $25 total
includes taxes & fees
Sep 13 - Sep 14
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (VND 300,000 per day)
  • Valet parking on site (VND 300,000 per day)
  • Wheelchair-accessible van parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"step to reach entrance 1", step to reach entrance
  • Accessible shuttle
  • Doorbell and phone notification
  • Elevator (79 inch wide door)
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 150000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: VND 300000 per day
  • Valet parking fee: VND 300000 per day
  • Rollaway bed fee: VND 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Hanoi Prime Center & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel
Hanoi Prime Center Hotel & Spa Hanoi
Hanoi Prime Center Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Hanoi Prime Center Hotel & Spa to the airport?

Hanoi Prime Center Hotel & Spa is 16.2 mi (34-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Prime Center Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Hanoi Prime Center Hotel & Spa.

Does Hanoi Prime Center Hotel & Spa offer free breakfast?

Hanoi Prime Center Hotel & Spa does not offer free breakfast.

Is there a casino at Hanoi Prime Center Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Hanoi Prime Center Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hanoi Prime Center Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for VND 300000 per day, and valet parking for VND 300000 per day.

Does Hanoi Prime Center Hotel & Spa have a pool?

Hanoi Prime Center Hotel & Spa does not have a pool.

Does Hanoi Prime Center Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer sports massages.

How close is Hanoi Prime Center Hotel & Spa to downtown Hanoi?

Hanoi Prime Center Hotel & Spa is 0.4 mi away from Hanoi.

Hanoi Prime Center Hotel & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 5 out of 13 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Myrene

Liked: Cleanliness
this place was nice. the staff was extremely friendly and helpful. we were only there for a few hours.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Stella

Liked: Staff & service
Disliked: Amenities
The only good thing about this hotel Wes the staff. The hotel was not as described, it is in dire need of refurbishment.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing hospitality. Best option in Hanoi for the price. Highly recommend
Verified review

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff, super clean. Highly recommended.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are eager to go out of their way to assist, advise on tours, make visitors comfortable. The hotel is clean and the sheets are changed daily without the necessity of reminders. Close to shopping and dining. A great place to stay
Stayed 9 nights in Nov 2023
Verified review

6/10 Okay

Simon

Not bad
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we reserved was not available so the gave us a smaller room. They promised us a bigger room the next night but never did.
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Amenities
The photos of the property did not represent the stay , the staff were amazing though the Vietnamese people are amazing , the train line is close by and noisey. We decided to walk around and find a hotel we could see the room and understand the location and checked out early. No exaust fan in the bathroom always wet and damp. I didn’t want to leave a review but Expedia keep sending me reminders. Sorry 😞
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel!

The hotel is very old and not updated. The aircondition water is dripping inside the room next to the bed and there is a hose by the bathroom dripping water from the aircondition so the bathroom floor is very wet and almost flooded. We booked 6 people and there is only 3 bath towels and no face towels. The extra blanket by the closet have yellow stained on it. Good thing that we only stayed half day due to late check in. Not recommended at all!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Boutique Hotel experience

Im a Retired Australian Businessman and Ive lived many years in 7 countries. I guess I would qualify to make an open opinion on a hotel particularly in Vietnam. I stayed in over 30 hotels in Vietnam ranging from 2 to 4 stars over a 6 year visiting this wonderful country and the Vietnamese people. If anyone offers one negative word about this Boutique old style typical hotel in Vietnam. Its clean its comfortable location in Hanoi Centre is excellent the friendly staff and helpful assistance I experienced in my 5 days stay was truly special. All speak good English and can arrange anything tours or knowledge of the city. It was one of the best experiences I have ever had the pleasure of being part of. Its typical old style hotel which I prefer to a large modern hotel. They have great character Shower was great Tv etc very good
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Claudia Melina

Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Arnaud

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023