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Hotel Description

Hotel near Hoan Kiem Lake, connected to a shopping center in Hanoi

Seaside stay

A stay at this Hoan Kiem hotel places you steps from Ngoc Son Temple and a 5-minute walk from Hoan Kiem Lake. Thang Long Water Puppet Theatre and Hanoi Old City Gate are also within half a mile (1 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the free local cuisine breakfast each morning.

Free Internet, LCD TVs

The 15 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include LCD TVs, refrigerators, and minibars.

Deluxe Double Room, 1 Queen Bed, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 Queen Bed, Partial Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Heart Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This Hanoi hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 9 levels
  • Built in 2006
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Noi Bai Intl. Airport (HAN) (26.8 km / 16.6 mi)
  • Train station: Hanoi Railway Station (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up

Room Amenities

Heart Hotel offers 15 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 9:30 AM.

Heart Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Heart Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Staffed front desk
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heart Hanoi
  • Heart Hotel Hanoi
  • Heart Hotel Hotel
  • Heart Hotel Hanoi
  • Heart Hotel Hotel Hanoi

You should know

  • Heart Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.